Heritage Cadillac Mitsubishi

GM Certified Internet Dealer

7134 Jonesboro Rd, Morrow, GA 30260

Sales: (678) 967-0808

Service: (866) 770-9908

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All reviewers have been verified to have contacted this dealer – Learn More
Nov 18, 2016
Very nice.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Heritage Cadillac Mitsubishi:

Thank you for the quick response, Zelma, and we're pleased to see you satisfied.
Aug 31, 2016
Awesome response! Gave me all information that I requested.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Heritage Cadillac Mitsubishi:

It was a pleasure, Carolyn! Thank you for calling and we look forward to helping you again.
Jul 26, 2016
J_Peterman
Contacted me once and I wrote back. That was the last that I heard from them.
Is this review helpful? Yes | No

Response from Heritage Cadillac Mitsubishi:

Hello, and we're sorry to hear this. We're currently investigating into this so that we can make sure to get your inquiry taken care of right away. If you don't hear back from us soon, please give our General Manager, Sabrina Crawford, a call at 770-960-0060 and provide her with any questions you were hoping to get answered. We look forward to hearing from you.
Jul 8, 2016
Experience was awesome. Purchased the 2015 Escalade, it was as advertised. the communication was smooth, and the Transaction was smooth. No pressure.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Heritage Cadillac Mitsubishi:

That's wonderful to hear, Ted! When it comes to providing a smooth transaction, our team does their best and we're glad you had a great time with us. Congratulations on your new Escalade!
Jun 22, 2016
UnProfessionalism at its finest. They don't close deals or follow up within the time frame they said. Tried to offer a Mitsubishi over the Chrysler I inquired about after being told once I make more money I can come trade it in, I take home no less then $13-1,500.00 per week... Very insulting
Is this review helpful? Yes | No
May 24, 2016
My experience was great. My sales person Tom was very knowledgeable and helpful with excellent customer service. I would recommend this dealership. I love my Cadillac SRX!!! Thank you!!!
Is this review helpful? Yes | No
Mar 7, 2016
We told them we wer e not nterested in car since it had been in an accident and had had three owners
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 9, 2016
Very responsive. The car was overpriced on Car Gurus so I didn't buy it.
Is this review helpful? Yes | No

Response from Heritage Cadillac Mitsubishi:

Thank you, Lisa. We're always happy to help wherever needed and we're glad you enjoyed the team.
Dec 24, 2015
Tom G the salesman was outstanding. I did not end up buying the auto I was looking for, but Tom was very helpful. I would definitely try them again!
Is this review helpful? Yes | No

Response from Heritage Cadillac Mitsubishi:

Thank you for the great compliments, Ray. When it comes to providing thorough information for our customers, Tom really does his best to help. We appreciate your time and hope to help you again in the future.
Sep 3, 2015
Great communication and information from this dealer. I would consider using them in the future.
Is this review helpful? Yes | No
Aug 27, 2015
They sold the car from underneath me and did not email me to let me know that the car has been sold nor did they ask for a down payment to hold the car until I can get to town I just felt that that was very unprofessional
Is this review helpful? Yes | No
Apr 30, 2015
Great experience went home with a car
Is this review helpful? Yes | No
Read 22 old reviews
Apr 5, 2015
Great people, awesome prices, highly professional people.
Is this review helpful? Yes | No
Feb 26, 2015
We were treated with first class customer service in both sales and finance. Mr Steve guaranteed us that we would be financed and Mr. Earnest Ousley made sure my dream came true beyond my expectations. I received a letter from Tim Crawford, President and Sabrina Crawford, co-owner of Heritage in Morrow Georgia letting me know that they appreciated my purchase of my 2012 cadillac escalade and want make sure that I had a pleasant experience. In addition, I received a letter and telephone call from maintenance letting me know of the professional services that's available. Awesome! I am bless to have a consumer concern about my driving pleasure and assure reliable performance. Mr Earnest Ousley is the Best Salesperson who delivers with excellence!!!
Is this review helpful? Yes | No
Dec 29, 2014
Good Customer service
Is this review helpful? Yes | No
Oct 25, 2014
I drove 60 miles to see the car when I got there the sale man dealer told me motor was bad would not show the car to me and the next day it was still on the internet and it`s still on it
Is this review helpful? Yes | No
Oct 23, 2014
Don Little (salesman) & Mark (sales manager) were both helpful & professional. The best service I have ever had during my car buying experience. (i.e. 7th time)
Is this review helpful? Yes | No
Aug 24, 2014
They were persevering with trying to find me a deal, but I was still not able to find the right price with them.
Is this review helpful? Yes | No
Aug 5, 2014
Very helpful
Is this review helpful? Yes | No
Jul 7, 2014
They jumped right on the email and didn't stop until someone made phone contact
Is this review helpful? Yes | No
Jun 2, 2014
Super professional and friendly! Made the buying experience easy and convenient.
Is this review helpful? Yes | No
May 31, 2014
The dealer response was fairly quick. I made a $500 deposit on a vehicle while I arranged financing but then the sales manager sold it to someone else the same day. Couldn't wait 1 business day I guess. When a deposit is taken on a vehicle it should be considered sold right then and there, not sold out from under the person with the deposit.
Is this review helpful? Yes | No
Apr 7, 2014
he responded right away, very nice people
Is this review helpful? Yes | No
Dec 12, 2013
Ksharp
Very responsive. Very friendly. Will call them next time looking for a vehicle.
Is this review helpful? Yes | No
Dec 3, 2013
Their prices are not competitive
Is this review helpful? Yes | No
Dec 1, 2013
I called the dealership and spoke to Joni after a bad experience with an initial salesman. I explained my experience and she stated that she would help me. Never heard back from her again. No so great service. Not so great staff since I spoke to several and all failed to get back with me or do what they stated would do especially provide me with a car fax. Also watch out for that 2003 corvette supposedly has a clean car fax but check out the rear hatch as it has been rear ended and repaired --- quite badly I might say - under the 50th anniversary emblem was lots of bondo and non matching color repairs. Buyer beware!!!!!!!!!!!!!!
Is this review helpful? Yes | No
Oct 26, 2013
simple,quick,accurate
Is this review helpful? Yes | No
Oct 24, 2013
They keep harassing folks almost everyday calling folks
Is this review helpful? Yes | No
Oct 13, 2013
We had a great experience with buying a car at Heritage. They were very friendly. It took a while to get to the person who handled financing, but overall we had a good experience!
Is this review helpful? Yes | No
Sep 14, 2013
Good
Is this review helpful? Yes | No
Apr 7, 2013
Great service. Very professional
Is this review helpful? Yes | No
Oct 19, 2012
didn't have the car that i was looking for.
Is this review helpful? Yes | No
Aug 20, 2012
Excellent customer service response was immediate
Is this review helpful? Yes | No
Jun 4, 2012
very nice and helpful. I'd buy from them again.
Is this review helpful? Yes | No

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