Heritage Cadillac Mitsubishi

GM Certified Internet Dealer

7134 Jonesboro Rd
Morrow, GA 30260

http://www.heritagecadillac.net

Sales: (678) 967-0808

Service: (866) 770-9908

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William

Jun 20, 2017

They called me the next day and left a message on my phone. they never answer the original question, but they did as k me to look at other cars.

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Zelma

Nov 18, 2016

Very nice.

1 of 2 people found this review helpful.

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Response from Heritage Cadillac Mitsubishi:

Thank you for the quick response, Zelma, and we're pleased to see you satisfied.

Carolyn

Aug 31, 2016

Awesome response! Gave me all information that I requested.

1 of 1 people found this review helpful.

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Response from Heritage Cadillac Mitsubishi:

It was a pleasure, Carolyn! Thank you for calling and we look forward to helping you again.

J_Peterman

Jul 26, 2016

Contacted me once and I wrote back. That was the last that I heard from them.

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Response from Heritage Cadillac Mitsubishi:

Hello, and we're sorry to hear this. We're currently investigating into this so that we can make sure to get your inquiry taken care of right away. If you don't hear back from us soon, please give our General Manager, Sabrina Crawford, a call at 770-960-0060 and provide her with any questions you were hoping to get answered. We look forward to hearing from you.

Ted

Jul 8, 2016

Experience was awesome. Purchased the 2015 Escalade, it was as advertised. the communication was smooth, and the Transaction was smooth. No pressure.

2 of 2 people found this review helpful.

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Response from Heritage Cadillac Mitsubishi:

That's wonderful to hear, Ted! When it comes to providing a smooth transaction, our team does their best and we're glad you had a great time with us. Congratulations on your new Escalade!

Patrick

Jun 22, 2016

UnProfessionalism at its finest. They don't close deals or follow up within the time frame they said. Tried to offer a Mitsubishi over the Chrysler I inquired about after being told once I make more money I can come trade it in, I take home no less then $13-1,500.00 per week... Very insulting

1 of 1 people found this review helpful.

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Mildred

May 24, 2016

My experience was great. My sales person Tom was very knowledgeable and helpful with excellent customer service. I would recommend this dealership. I love my Cadillac SRX!!! Thank you!!!

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Jim

Mar 7, 2016

We told them we wer e not nterested in car since it had been in an accident and had had three owners

1 of 2 people found this review helpful.

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Lisa

Jan 9, 2016

Very responsive. The car was overpriced on Car Gurus so I didn't buy it.

1 of 1 people found this review helpful.

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Response from Heritage Cadillac Mitsubishi:

Thank you, Lisa. We're always happy to help wherever needed and we're glad you enjoyed the team.

ray

Dec 24, 2015

Tom G the salesman was outstanding. I did not end up buying the auto I was looking for, but Tom was very helpful. I would definitely try them again!

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Response from Heritage Cadillac Mitsubishi:

Thank you for the great compliments, Ray. When it comes to providing thorough information for our customers, Tom really does his best to help. We appreciate your time and hope to help you again in the future.

James

Sep 3, 2015

Great communication and information from this dealer. I would consider using them in the future.

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Alex

Aug 27, 2015

They sold the car from underneath me and did not email me to let me know that the car has been sold nor did they ask for a down payment to hold the car until I can get to town I just felt that that was very unprofessional

1 of 1 people found this review helpful.

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Read 23 old reviews

lonell

Apr 30, 2015

Great experience went home with a car

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Daniel

Apr 5, 2015

Great people, awesome prices, highly professional people.

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felecia

Feb 26, 2015

We were treated with first class customer service in both sales and finance. Mr Steve guaranteed us that we would be financed and Mr. Earnest Ousley made sure my dream came true beyond my expectations. I received a letter from Tim Crawford, President and Sabrina Crawford, co-owner of Heritage in Morrow Georgia letting me know that they appreciated my purchase of my 2012 cadillac escalade and want make sure that I had a pleasant experience. In addition, I received a letter and telephone call from maintenance letting me know of the professional services that's available. Awesome! I am bless to have a consumer concern about my driving pleasure and assure reliable performance. Mr Earnest Ousley is the Best Salesperson who delivers with excellence!!!

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Sherryl

Dec 29, 2014

Good Customer service

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brill

Oct 25, 2014

I drove 60 miles to see the car when I got there the sale man dealer told me motor was bad would not show the car to me and the next day it was still on the internet and it`s still on it

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Dendrick

Oct 23, 2014

Don Little (salesman) & Mark (sales manager) were both helpful & professional. The best service I have ever had during my car buying experience. (i.e. 7th time)

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Hilda

Aug 24, 2014

They were persevering with trying to find me a deal, but I was still not able to find the right price with them.

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daniel

Aug 5, 2014

Very helpful

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Maurice

Jul 7, 2014

They jumped right on the email and didn't stop until someone made phone contact

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Joann

Jun 2, 2014

Super professional and friendly! Made the buying experience easy and convenient.

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John

May 31, 2014

The dealer response was fairly quick. I made a $500 deposit on a vehicle while I arranged financing but then the sales manager sold it to someone else the same day. Couldn't wait 1 business day I guess. When a deposit is taken on a vehicle it should be considered sold right then and there, not sold out from under the person with the deposit.

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Deborah

Apr 7, 2014

he responded right away, very nice people

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Ksharp

Dec 12, 2013

Very responsive. Very friendly. Will call them next time looking for a vehicle.

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Anwar

Dec 3, 2013

Their prices are not competitive

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Rob

Dec 1, 2013

I called the dealership and spoke to Joni after a bad experience with an initial salesman. I explained my experience and she stated that she would help me. Never heard back from her again. No so great service. Not so great staff since I spoke to several and all failed to get back with me or do what they stated would do especially provide me with a car fax. Also watch out for that 2003 corvette supposedly has a clean car fax but check out the rear hatch as it has been rear ended and repaired --- quite badly I might say - under the 50th anniversary emblem was lots of bondo and non matching color repairs. Buyer beware!!!!!!!!!!!!!!

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Reggie

Oct 26, 2013

simple,quick,accurate

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Isaac

Oct 24, 2013

They keep harassing folks almost everyday calling folks

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Christine

Oct 13, 2013

We had a great experience with buying a car at Heritage. They were very friendly. It took a while to get to the person who handled financing, but overall we had a good experience!

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Innocent

Sep 14, 2013

Good

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Rose

Apr 7, 2013

Great service. Very professional

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richard

Oct 19, 2012

didn't have the car that i was looking for.