Gurley Leep GM Giant

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GM Certified Internet Dealer, GM Certified Used Vehicles

215 W Douglas Rd
Mishawaka, IN 46545

Sales: (574) 271-3700

Service: (574) 272-0161

Today 8:30 AM - 8:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Mar 4, 2018
I went there to look at 2008 buick enclave cxl awd for my wife. Nobody there could seem to find the car for us to test drive. We were ok, np. so we tried to look at another vehicle and had no luck with that one either because they didn't find that one either for us to test drive. Needless to say, we left without test driving ANY vehicle. 3 hours later somebody called to say they found the 2008 buick for us to test drive, we were already an hour away and test driving somewhere else.
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Response from current dealership owner:
Hi Nate, Thank you for reaching out to us and letting us know we dropped the ball.We're so sorry to hear about this! We are always hard at work to make sure our team delivers on our brand promise and every customer has a positive experience. Our goal is customer satisfaction and we clearly failed to deliver.
Oct 8, 2017
I requested information on the vehicle and never received a response answering the question. Instead I was bombarded with sales emails on available inventory from their location. I ended up purchasing from another dealer that responded to my questions on a 2012 Denali but they would have been the first had they responded.
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Aug 24, 2017
I ended up purchasing the vehicle, but was not pleased with their answers to my specific questions regarding the vehicles accident history. I also picked up the car and it was not washed. I would not recommend this dealer.
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Read 7 old reviews
May 21, 2015
Did a great job helping me find a truck !
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Oct 12, 2014
I went in to see a car they had posted for $25,××× on car guru. I called and was told the car was there then when I arrived it was temporarily "leased" to some one for 3 weeks. And the price was $37,××× not $25, XXX as they listed. So I give them all the info they needed to find me a used car that fits my needs and i have not heard a work back since. It was a very big waste of time.
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Feb 24, 2014
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Apr 25, 2013
they did ever thing they could do to make me happy and I certinly believe I was treated fairly
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Apr 10, 2013
Dealer phoned but car I was interested in was already sold.
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Mar 14, 2013
They kept trying to change the price and make me pay for work that needed to be done. When the work was complete they forgot to attcch the radiator hose so on the way home my truck started smoking and leaking antifreeze everywhere I had to turn around and go back. Then the sales man fixed it and put coolant in before I was off the lot the heater stopped working. So I again came back and the salesman rattled some wires and it started working again. Really disappointed in the service I received overall not a good experience at all.
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Jun 27, 2012
nice people we could not make a deal.
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