Gene Messer Volkswagen

7007 University Ave
Lubbock, TX 79413

Sales: (806) 680-3717

Service: (806) 776-2777

Today 9:00 AM - 8:00 PM
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2015 Volkswagen Jetta GLI SEL Used Cars in Lubbock, TX 79413

Great Deal

Price: $16,498

Mileage: 33,737

Location: Lubbock, TX 79413

Certified Pre-Owned: No Transmission: Manual Color: Tornado Red Description: Used 2015 Volkswagen Jetta GLI SEL for sale - $16,498, 33,737 miles with Sunroof/Moonroof
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2016 Volkswagen Jetta 1.4T SE Used Cars in Lubbock, TX 79413

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Price: $11,767

Mileage: 44,609

Location: Lubbock, TX 79413

Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: Cardinal Red Metallic Description: Used 2016 Volkswagen Jetta 1.4T SE for sale - $11,767, 44,609 miles with Sunroof/Moonroof
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2015 Volkswagen Passat Limited Edition Used Cars in Lubbock, TX 79413

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Price: $12,900

Mileage: 27,814

Location: Lubbock, TX 79413

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Black Uni Description: Used 2015 Volkswagen Passat Limited Edition for sale - $12,900, 27,814 miles
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2015 BMW 3 Series Used Cars in Lubbock, TX 79413

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Mileage: 45,942

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Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Jet Black Description: Used 2015 BMW 3 Series for sale - $17,848, 45,942 miles with Bluetooth, Appearance Package
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2015 Nissan Altima 2.5 Used Cars in Lubbock, TX 79413

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Price: $11,533

Mileage: 47,574

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Average time on market: 25 days Certified Pre-Owned: No Transmission: Automatic Color: Storm Description: Used 2015 Nissan Altima 2.5 for sale - $11,533, 47,574 miles with Bluetooth
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2015 Scion tC Used Cars in Lubbock, TX 79413

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Price: $12,503

Mileage: 27,537

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Average time on market: 37 days Certified Pre-Owned: No Transmission: Manual Color: Cement Description: Used 2015 Scion tC for sale - $12,503, 27,537 miles with Bluetooth, Sunroof/Moonroof
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2017 Volkswagen Touareg AWD Wolfsburg Edition Used Cars in Lubbock, TX 79413

Good Deal

Price: $35,400

Mileage: 12,685

Location: Lubbock, TX 79413

Certified Pre-Owned: No Transmission: Automatic Color: Canyon Gray Metallic Description: Used 2017 Volkswagen Touareg AWD Wolfsburg Edition for sale - $35,400, 12,685 miles with Navigation System, Leather Seats, Sunroof/Moonroof
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2015 Nissan Frontier SV Crew Cab Used Cars in Lubbock, TX 79413

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Price: $19,027

Mileage: 31,824

Location: Lubbock, TX 79413

Average time on market: 21 days Certified Pre-Owned: No Transmission: Automatic Color: Gray Description: Used 2015 Nissan Frontier SV Crew Cab for sale - $19,027, 31,824 miles
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2014 Chevrolet Traverse 2LT Used Cars in Lubbock, TX 79413

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Price: $18,033

Mileage: 62,212

Location: Lubbock, TX 79413

Average time on market: 32 days Certified Pre-Owned: No Transmission: Automatic Color: White Description: Used 2014 Chevrolet Traverse 2LT for sale - $18,033, 62,212 miles with Bluetooth, Navigation System, Acoustical Package
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2014 Ford Fusion SE Used Cars in Lubbock, TX 79413

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Price: $14,178

Mileage: 13,520

Location: Lubbock, TX 79413

Average time on market: 45 days Certified Pre-Owned: No Transmission: Automatic Color: Ingot Silver Metallic Description: Used 2014 Ford Fusion SE for sale - $14,178, 13,520 miles with Bluetooth
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2014 Jeep Grand Cherokee Limited Used Cars in Lubbock, TX 79413

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Price: $23,500

Mileage: 39,355

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Average time on market: 39 days Certified Pre-Owned: No Transmission: Automatic Color: Bright White Clearcoat Description: Used 2014 Jeep Grand Cherokee Limited for sale - $23,500, 39,355 miles with Leather Seats
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2016 Volkswagen Passat 1.8T R-Line PZEV Used Cars in Lubbock, TX 79413

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Price: $15,500

Mileage: 11,912

Location: Lubbock, TX 79413

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Urano Gray Metallic Description: Used 2016 Volkswagen Passat 1.8T R-Line PZEV for sale - $15,500, 11,912 miles with Bluetooth
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2013 Volkswagen CC R-Line Used Cars in Lubbock, TX 79413

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Price: $14,100

Mileage: 46,665

Location: Lubbock, TX 79413

Certified Pre-Owned: No Transmission: Automatic Color: Deep Black Metallic Description: Used 2013 Volkswagen CC R-Line for sale - $14,100, 46,665 miles with Bluetooth, Navigation System, Alloy Wheels
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2016 Dodge Challenger R/T Used Cars in Lubbock, TX 79413

Good Deal

Price: $24,781

Mileage: 29,107

Location: Lubbock, TX 79413

Average time on market: 51 days Certified Pre-Owned: No Transmission: Automatic Color: Billet Clearcoat Description: Used 2016 Dodge Challenger R/T for sale - $24,781, 29,107 miles with Navigation System, Bluetooth
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2015 MINI Cooper S Used Cars in Lubbock, TX 79413

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Price: $17,899

Mileage: 20,412

Location: Lubbock, TX 79413

Average time on market: 45 days Certified Pre-Owned: No Transmission: Manual Color: Blazing Red Metallic Description: Used 2015 MINI Cooper S for sale - $17,899, 20,412 miles with Bluetooth
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 15, 2018
Colbyanderson
Great communication, they responded quick and answered all my questions.
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Colby! We thank you for your business and look forward to your next visit!
Nov 21, 2017
They were great and a manager also contacted Me about My Experience with the salesman.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Travis for the kind words! We look forward to your business with us again!
Nov 17, 2017
Ashrae90
Great staff. Didn't get to test drive the car I wanted BUT did walk out in a brand new 2017 Volkswagen Jetta!!
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Ashrae90 for the kind words! We thank you for your business and look forward to your next visit!
Nov 17, 2017
They did a good job of contacting me I don't know how they got my phone# but I was ok with it.
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Ron for the kind words! We thank you for your business and look forward to your next visit!
Nov 8, 2017
priscilla ellis
I informed the dealer of my needs for pricing. Dealer blatantly argued with me that it was not possible. After informing him that it was indeed possible, because I had found the price I was looking for but wanted a price match, he basically accused me of lying. The dealer then stated that he'd discuss my request with the finance manager and call me back. During his returned call, he begin to inform me how he searched a 500 mile radius and sent a picture via text to prove to me that he was correct and I had fabricated the price. I, then, thanked him for his effort and informed him that I had made the deal with the dealer for a 2014 Lincoln MKZ premiere for $16,858 with a clean carfax record. To say that I was unsatisfied with this experience would be an understatement.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you for your feedback, unfortunately we couldn’t meet the offer that you gave us based on the current market pricing for that Lincoln, we make every effort to stay competitive and we provided the information that we had as to why we couldn’t meet your offer of below wholesale value. Thank you for the opportunity.
Nov 2, 2017
GuruZWY5L
I am from out of town and dealt with Eshan. He was very prompt and thorough during all our communication. I arranged a trip out to see the car and he had it ready with a full tank of gas. Although I ended up going a different direction, I will always check out this dealer for future car purchases.
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Nov 1, 2017
It is a great experience. The car is in good condition.
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Huang for the kind words! We thank you for your business and look forward to your next visit!
Oct 2, 2017
Very friendly and helpful
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you for your visit, Amanda!
Sep 27, 2017
they were there to help but didn't come down on the price much
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Richard for the kind words! We thank you for your business and look forward to your next visit!
Sep 12, 2017
Was contacted almost immediately by email when I expressed interest in this vehicle. We never made it to Lubbock because my granddaughter found the vehicle she wanted elsewhere, but Gene Messer was very responsive. I actually received several emails from Shane concerning our interest in this car. Wish i would have had the opportunity to deal with them - but it was my granddaughter's vehicle we were purchasing.
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Sandra for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Sep 11, 2017
Quick return of e-mail.
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Bill! We look forward to your business with us again!
Sep 2, 2017
Fast reply. Great!
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Bill for the kind words!
Aug 24, 2017
JAyala2007
Very helpful and took the extra time to take pictures of all the details being that I am 400 miles away.
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you for your inquiry!
Jun 9, 2017
I ended up buying this car. The response for online interest was quick, scheduled a test drive next day and they offered a good deal on price. But once I signed the papers, they assured me that I would get two keys for the car and asked me to come and collet the other set of keys next day. When i asked for the keys next day, they started giving lame reasons and finally gave me the option of buying one on my own cost.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Divakar,
Thank you for speaking with us and we're sorry that we were unable to locate a second key. Please know that we looked for a second key to the vehicle and contacted the previous owner to see if there was one. We would be happy to pay for labor if you were to pay for the new key. If would like to speak about this further or proceed with what was discussed please contact me at:(806) 793-8844. I look forward to speaking with you.

Danilo Deleon
General Manager
Apr 18, 2017
Well recommended dealership!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Brian for the kind words! We thank you for your business and look forward to your next visit!
Dec 14, 2016
Johnathan was great!
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you for your kind words for Johnathan!
Dec 7, 2016
Chas60
Contacted me by phone quickly but was not the truck I was looking for.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you for the kind words! We look forward to your business with us again!
Nov 26, 2016
Excellent
1 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you for your kind words, Ken!
Oct 4, 2016
Esan was very welcoming and informative! He made arrangements for a test easy and convenient given my busy schedule. The follow up response timing was perfect. I had time to think things over and didn't feel pressured about making a decision. I didn't make a purchase but I was very pleased with my experience at Gene Messer Volkswagen!!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Kazual for the kind words about Esan! We are thrilled that you had such a great experience here with us! We look forward to your business with us again!
Sep 12, 2016
Jet_1
No pressure dealer, great pricing
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you Jet for the kind words! We look forward to your business with us again!
Jul 23, 2016
Benjamin contacted me right away and even sent me pictures and a video of the car. He said if I had any questions please call or text him. Very polite and helpful.
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you for your review of Benjamin, we appreciate it!
Jun 27, 2016
Contacted me back and provided information right away
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you for reviewing us, Crystal!
Jun 14, 2016
Spoke with the dealer, but was quickly dismissed when I mentioned that I was upside-down on my current vehicle.
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you for bringing this to my attention. I apologize that your sales experience was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at (806) 793-8844. I look forward to speaking with you.

Dan Deleon
General Manager
May 20, 2016
JohnHellcat
10
They got back to me really fast, even asked if I needed more pics or info. Very proffetional.
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you John for the kind words! We thank you for your business and look forward to your next visit!
Mar 22, 2016
The car was as advertised. The salesman Kyle along with all of the staff did a wonderful job. John
Is this review helpful? Yes | No

Response from Gene Messer Volkswagen:

Thank you John for the kind words about Kyle! WE are thrilled that you had such a wonderful car buying experience here with us!
Feb 9, 2016
Lousy customer service and follow up, deceptive
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Gene Messer Volkswagen:

Hello Sam, I see you are not happy with us, but cannot tell me what happened.  I really would like to assist you, please contact me at ddeleon@genemesser.com so we can get you taken care of.
Dan DeLeon
General Manager
Read 1 old review
Aug 9, 2012
Friendly and polite staff. No pressure sales. Excellent value and generous trade in.
Is this review helpful? Yes | No

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