Gene Messer Volkswagen

7007 University Ave
Lubbock, TX 79413

Sales: (806) 680-3717

Service: (806) 776-2777

Today 9:00 AM - 8:00 PM
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https://static.cargurus.com/images/forsale/2018/06/12/21/02/2012_volkswagen_touareg-pic-414697380913611407-152x114.jpeg

2012 Volkswagen Touareg VR6 Lux Used Cars in Lubbock, TX 79413

Great Deal

Price: $14,600

Mileage: 80,061

Location: Lubbock, TX 79413

Certified Pre-Owned: No Transmission: Automatic Color: Black Uni Description: Used 2012 Volkswagen Touareg VR6 Lux for sale - $14,600, 80,061 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/06/27/05/54/2015_volkswagen_tiguan-pic-141568971123886231-152x114.jpeg

2015 Volkswagen Tiguan SE 4Motion w/Appearance Used Cars in Lubbock, TX 79413

Great Deal

Price: $16,400

Mileage: 30,408

Location: Lubbock, TX 79413

Average time on market: 38 days Certified Pre-Owned: Yes Transmission: Automatic Color: White Gold Metallic Description: Used 2015 Volkswagen Tiguan SE 4Motion w/Appearance for sale - $16,400, 30,408 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/06/23/05/50/2012_nissan_maxima-pic-1189436288720730764-152x114.jpeg

2012 Nissan Maxima S Used Cars in Lubbock, TX 79413

Great Deal

Price: $8,100

Mileage: 105,827

Location: Lubbock, TX 79413

Average time on market: 19 days Certified Pre-Owned: No Transmission: Automatic Color: Winter Frost Pearl Description: Used 2012 Nissan Maxima S for sale - $8,100, 105,827 miles with Bluetooth, Sunroof/Moonroof, Premium Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/13/05/48/2017_mercedes-benz_gls-class-pic-294689815652137039-152x114.jpeg

2017 Mercedes-Benz GLS-Class GLS 550 Used Cars in Lubbock, TX 79413

Great Deal

Price: $63,300

Mileage: 29,463

Location: Lubbock, TX 79413

Average time on market: 28 days Certified Pre-Owned: No Transmission: Automatic Color: Obsidian Black Metallic Description: Used 2017 Mercedes-Benz GLS-Class GLS 550 for sale - $63,300, 29,463 miles with Bluetooth, Leather Seats, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2018/07/12/06/12/2018_volkswagen_atlas-pic-6407909198135395195-152x114.jpeg

2018 Volkswagen Atlas SEL Premium 4Motion Used Cars in Lubbock, TX 79413

Great Deal

Price: $41,900

Mileage: 11,281

Location: Lubbock, TX 79413

Certified Pre-Owned: No Transmission: Automatic Color: Deep Black Pearl Description: Used 2018 Volkswagen Atlas SEL Premium 4Motion for sale - $41,900, 11,281 miles
https://static.cargurus.com/images/forsale/2018/07/18/18/04/2012_cadillac_srx-pic-1714551008681844024-152x114.jpeg

2012 Cadillac SRX Performance FWD Used Cars in Lubbock, TX 79413

Great Deal

Price: $13,700

Mileage: 84,029

Location: Lubbock, TX 79413

Average time on market: 22 days Certified Pre-Owned: No Transmission: Automatic Color: Radiant Silver Metallic Description: Used 2012 Cadillac SRX Performance FWD for sale - $13,700, 84,029 miles with Leather Seats, Sunroof/Moonroof, Wood Trim Package, Navigation System, Bluetooth, Memory Package, Backup Camera, Remote Start, Trim Package
https://static.cargurus.com/images/forsale/2018/06/14/05/52/2015_volkswagen_tiguan-pic-8035739705914334569-152x114.jpeg

2015 Volkswagen Tiguan Used Cars in Lubbock, TX 79413

Great Deal

Price: $14,400

Mileage: 19,003

Location: Lubbock, TX 79413

Average time on market: 35 days Certified Pre-Owned: No Transmission: Automatic Color: Wild Cherry Metallic Description: Used 2015 Volkswagen Tiguan for sale - $14,400, 19,003 miles with Bluetooth
https://static.cargurus.com/images/forsale/2018/06/08/18/03/2017_ford_escape-pic-2036326169127156700-152x114.jpeg

2017 Ford Escape SE Used Cars in Lubbock, TX 79413

Great Deal

Price: $16,500

Mileage: 23,389

Location: Lubbock, TX 79413

Average time on market: 44 days Certified Pre-Owned: No Transmission: Automatic Color: White Platinum Metallic Tri-coat Description: Used 2017 Ford Escape SE for sale - $16,500, 23,389 miles
https://static.cargurus.com/images/forsale/2018/06/12/21/02/2017_nissan_armada-pic-7571798668926585085-152x114.jpeg

2017 Nissan Armada SV 4WD Used Cars in Lubbock, TX 79413

Good Deal

Price: $28,600

Mileage: 43,132

Location: Lubbock, TX 79413

Average time on market: 29 days Certified Pre-Owned: No Transmission: Automatic Color: Super Black Description: Used 2017 Nissan Armada SV 4WD for sale - $28,600, 43,132 miles with Navigation System
https://static.cargurus.com/images/forsale/2018/06/12/21/02/2018_ram_1500-pic-2175470885237541023-152x114.jpeg

2018 Ram 1500 Big Horn Crew Cab LB RWD Used Cars in Lubbock, TX 79413

Good Deal

Price: $28,100

Mileage: 14,221

Location: Lubbock, TX 79413

Average time on market: 26 days Certified Pre-Owned: No Transmission: Automatic Color: Bright Silver Metallic Clearcoat Description: Used 2018 Ram 1500 Big Horn Crew Cab LB RWD for sale - $28,100, 14,221 miles
https://static.cargurus.com/images/forsale/2018/06/12/21/02/2018_dodge_charger-pic-984700445065405966-152x114.jpeg

2018 Dodge Charger SXT Plus RWD Used Cars in Lubbock, TX 79413

Good Deal

Price: $21,800

Mileage: 19,950

Location: Lubbock, TX 79413

Average time on market: 41 days Certified Pre-Owned: No Transmission: Automatic Color: Maximum Steel Metallic Clearcoat Description: Used 2018 Dodge Charger SXT Plus RWD for sale - $21,800, 19,950 miles
https://static.cargurus.com/images/forsale/2018/06/22/12/05/2013_cadillac_ats-pic-6998963071045080435-152x114.jpeg

2013 Cadillac ATS 3.6L Performance RWD Used Cars in Lubbock, TX 79413

Good Deal

Price: $12,500

Mileage: 108,049

Location: Lubbock, TX 79413

Certified Pre-Owned: No Transmission: Automatic Color: Glacier Blue Metallic Description: Used 2013 Cadillac ATS 3.6L Performance RWD for sale - $12,500, 108,049 miles with Performance Package, Leather Seats, Sunroof/Moonroof, Navigation System, Bluetooth, Memory Package, Backup Camera, Remote Start
https://static.cargurus.com/images/forsale/2018/07/07/06/08/2014_volkswagen_jetta-pic-6246415395554294314-152x114.jpeg

2014 Volkswagen Jetta S Used Cars in Lubbock, TX 79413

Good Deal

Price: $9,100

Mileage: 35,348

Location: Lubbock, TX 79413

Average time on market: 27 days Certified Pre-Owned: No Transmission: Automatic Color: Black Uni Description: Used 2014 Volkswagen Jetta S for sale - $9,100, 35,348 miles
https://static.cargurus.com/images/forsale/2018/06/29/06/07/2016_volkswagen_jetta-pic-2507626545447076202-152x114.jpeg

2016 Volkswagen Jetta 1.8T SEL FWD Used Cars in Lubbock, TX 79413

Good Deal

Price: $14,300

Mileage: 43,686

Location: Lubbock, TX 79413

Average time on market: 39 days Certified Pre-Owned: Yes Transmission: Automatic Color: Platinum Gray Metallic Description: Used 2016 Volkswagen Jetta 1.8T SEL FWD for sale - $14,300, 43,686 miles with Backup Camera, Sunroof/Moonroof
https://static.cargurus.com/images/forsale/2018/06/20/05/51/2013_gmc_yukon-pic-6956572807681090722-152x114.jpeg

2013 GMC Yukon Denali AWD Used Cars in Lubbock, TX 79413

Good Deal

Price: $24,500

Mileage: 92,996

Location: Lubbock, TX 79413

Average time on market: 37 days Certified Pre-Owned: No Transmission: Automatic Color: White Diamond Tricoat Description: Used 2013 GMC Yukon Denali AWD for sale - $24,500, 92,996 miles with Bluetooth, Navigation System, Suspension Package
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All reviewers have been verified to have contacted this dealer – Learn More
Jul 15, 2018
Good service
Response from current dealership:
Thank you Martin! We look forward to your next visit!
May 6, 2018
Gene Messer made this the easiest car buying experience ever. We live several hours away, so they worked with us via text and email to have everything ready to go when we arrived. We will definitely look at Gene Messer first when we are ready to purchase another vehicle.
Response from current dealership:
Chris, thank you for reviewing us, we are glad to hear we could earn your business!
Apr 17, 2018
I give them 3 starts but only because my salesman Derek was the sweetest. Did all he could to make this sale. I was truly Interested in the 2013 Chevy 1500 LT but felt they were brushing off an oil problem that may seem tiny now but in the near future could cause so many problems. I understand it's a business thing but come on. All I asked was to knock the price down for me a bit. When they wouldn't I just wanted to run one more test. Nope. They refused. .But come to see here it's been knocked down another 1k. Why? I'm assuming the problem I'm worried the truck has is well known about on the lot. I decided to take my 6k down payment and just get a cash truck for now. Not the newest but it'll do til I find one I really fall in love with and can trust will last me a good while. I appreciate all the employees who treated me well. Thank you.
2 people found this review helpful.
Response from current dealership:
We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.
Mar 24, 2018
Were very persuasive but still friendly and helpful!
Response from current dealership:
Thank you for your inquiry, Lena!
Mar 14, 2018
Very accommodating and well-versed at out-of-state sales making the process easier than expected. Responsiveness was adequate.
Response from current dealership:
Thank you Monica for the kind words! We thank you for your business and look forward to your next visit!
Mar 3, 2018
It doesn’t take long to get the car. Everything is clear.
Response from current dealership:
Thank you for your inquiry and your business!
Feb 15, 2018
CWayne85
Dealer Contacted Me Pretty Much Immediately And I Ended Up Buying The Car That Day!
Response from current dealership:
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!
Feb 15, 2018
Great car took it out for a test drive but in the end they had another car they sold to me
Response from current dealership:
Thank you Raymundo! We thank you for your business and look forward to your next visit!
Jan 15, 2018
Colbyanderson
Great communication, they responded quick and answered all my questions.
Response from current dealership:
Thank you Colby! We thank you for your business and look forward to your next visit!
Nov 21, 2017
They were great and a manager also contacted Me about My Experience with the salesman.
1 people found this review helpful.
Response from current dealership:
Thank you Travis for the kind words! We look forward to your business with us again!
Nov 17, 2017
Ashrae90
Great staff. Didn't get to test drive the car I wanted BUT did walk out in a brand new 2017 Volkswagen Jetta!!
Response from current dealership:
Thank you Ashrae90 for the kind words! We thank you for your business and look forward to your next visit!
Nov 17, 2017
They did a good job of contacting me I don't know how they got my phone# but I was ok with it.
Response from current dealership:
Thank you Ron for the kind words! We thank you for your business and look forward to your next visit!
Nov 8, 2017
priscilla ellis
I informed the dealer of my needs for pricing. Dealer blatantly argued with me that it was not possible. After informing him that it was indeed possible, because I had found the price I was looking for but wanted a price match, he basically accused me of lying. The dealer then stated that he'd discuss my request with the finance manager and call me back. During his returned call, he begin to inform me how he searched a 500 mile radius and sent a picture via text to prove to me that he was correct and I had fabricated the price. I, then, thanked him for his effort and informed him that I had made the deal with the dealer for a 2014 Lincoln MKZ premiere for $16,858 with a clean carfax record. To say that I was unsatisfied with this experience would be an understatement.
3 people found this review helpful.
Response from current dealership:
Thank you for your feedback, unfortunately we couldn’t meet the offer that you gave us based on the current market pricing for that Lincoln, we make every effort to stay competitive and we provided the information that we had as to why we couldn’t meet your offer of below wholesale value. Thank you for the opportunity.
Nov 2, 2017
GuruZWY5L
I am from out of town and dealt with Eshan. He was very prompt and thorough during all our communication. I arranged a trip out to see the car and he had it ready with a full tank of gas. Although I ended up going a different direction, I will always check out this dealer for future car purchases.
Response from current dealership:
Thank you for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Nov 1, 2017
It is a great experience. The car is in good condition.
Response from current dealership:
Thank you Huang for the kind words! We thank you for your business and look forward to your next visit!
Oct 2, 2017
Very friendly and helpful
Response from current dealership:
Thank you for your visit, Amanda!
Sep 27, 2017
they were there to help but didn't come down on the price much
1 people found this review helpful.
Response from current dealership:
Thank you Richard for the kind words! We thank you for your business and look forward to your next visit!
Sep 12, 2017
Was contacted almost immediately by email when I expressed interest in this vehicle. We never made it to Lubbock because my granddaughter found the vehicle she wanted elsewhere, but Gene Messer was very responsive. I actually received several emails from Shane concerning our interest in this car. Wish i would have had the opportunity to deal with them - but it was my granddaughter's vehicle we were purchasing.
Response from current dealership:
Thank you Sandra for the kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Sep 11, 2017
Quick return of e-mail.
Response from current dealership:
Thank you Bill! We look forward to your business with us again!
Sep 2, 2017
Fast reply. Great!
Response from current dealership:
Thank you Bill for the kind words!
Aug 24, 2017
JAyala2007
Very helpful and took the extra time to take pictures of all the details being that I am 400 miles away.
Response from current dealership:
Thank you for your inquiry!
Jun 9, 2017
I ended up buying this car. The response for online interest was quick, scheduled a test drive next day and they offered a good deal on price. But once I signed the papers, they assured me that I would get two keys for the car and asked me to come and collet the other set of keys next day. When i asked for the keys next day, they started giving lame reasons and finally gave me the option of buying one on my own cost.
2 people found this review helpful.
Response from current dealership:
Divakar,
Thank you for speaking with us and we're sorry that we were unable to locate a second key. Please know that we looked for a second key to the vehicle and contacted the previous owner to see if there was one. We would be happy to pay for labor if you were to pay for the new key. If would like to speak about this further or proceed with what was discussed please contact me at:(806) 793-8844. I look forward to speaking with you.

Danilo Deleon
General Manager
Apr 18, 2017
Well recommended dealership!
0 people found this review helpful.
Response from current dealership:
Thank you Brian for the kind words! We thank you for your business and look forward to your next visit!
Dec 14, 2016
Johnathan was great!
0 people found this review helpful.
Response from current dealership:
Thank you for your kind words for Johnathan!
Dec 7, 2016
Chas60
Contacted me by phone quickly but was not the truck I was looking for.
1 people found this review helpful.
Response from current dealership:
Thank you for the kind words! We look forward to your business with us again!
Nov 26, 2016
Excellent
1 people found this review helpful.
Response from current dealership:
Thank you for your kind words, Ken!
Oct 4, 2016
Esan was very welcoming and informative! He made arrangements for a test easy and convenient given my busy schedule. The follow up response timing was perfect. I had time to think things over and didn't feel pressured about making a decision. I didn't make a purchase but I was very pleased with my experience at Gene Messer Volkswagen!!
2 people found this review helpful.
Response from current dealership:
Thank you Kazual for the kind words about Esan! We are thrilled that you had such a great experience here with us! We look forward to your business with us again!
Sep 12, 2016
Jet_1
No pressure dealer, great pricing
0 people found this review helpful.
Response from current dealership:
Thank you Jet for the kind words! We look forward to your business with us again!
Jul 23, 2016
Benjamin contacted me right away and even sent me pictures and a video of the car. He said if I had any questions please call or text him. Very polite and helpful.
Response from current dealership:
Thank you for your review of Benjamin, we appreciate it!
Read 6 old reviews
Jun 27, 2016
Contacted me back and provided information right away
Response from current dealership:
Thank you for reviewing us, Crystal!
Jun 14, 2016
Spoke with the dealer, but was quickly dismissed when I mentioned that I was upside-down on my current vehicle.
3 people found this review helpful.
Response from current dealership:
Thank you for bringing this to my attention. I apologize that your sales experience was anything but satisfactory. I would like an opportunity to fix this and to earn your business, please contact me at (806) 793-8844. I look forward to speaking with you.

Dan Deleon
General Manager
May 20, 2016
JohnHellcat
10
They got back to me really fast, even asked if I needed more pics or info. Very proffetional.
Response from current dealership:
Thank you John for the kind words! We thank you for your business and look forward to your next visit!
Mar 22, 2016
The car was as advertised. The salesman Kyle along with all of the staff did a wonderful job. John
Response from current dealership:
Thank you John for the kind words about Kyle! WE are thrilled that you had such a wonderful car buying experience here with us!
Feb 9, 2016
Lousy customer service and follow up, deceptive
0 people found this review helpful.
Response from current dealership:
Hello Sam, I see you are not happy with us, but cannot tell me what happened.  I really would like to assist you, please contact me at ddeleon@genemesser.com so we can get you taken care of.
Dan DeLeon
General Manager
Aug 9, 2012
Friendly and polite staff. No pressure sales. Excellent value and generous trade in.

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