Fox Ford Lincoln Grand Traverse

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3464 N. U.S. 31 South
Traverse City, MI 49684

Sales: (231) 928-5586

Service: (231) 903-6786

Today 8:30 AM - 6:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jun 2, 2018
It was very good I bought the truck
May 9, 2018
Although I didn’t go through with the trade in I will be back. John sealey helped me and so did his manager. Seem as honest as you can possibly expect out of used car dealers.
Mar 8, 2018
Bob Dion
Very helpful, thanks
Response from current dealership:
Thanks Bob!
Mar 7, 2018
Guru59N41
Their response was very professional and yet warm. I felt valued as a potential customer.
1 people found this review helpful.
Response from current dealership:
Thank you!
Feb 15, 2018
Guru5BTRH
Kris was amazing to work with and was very thorough and timely with correspondence. It would have been a longer-distance sale and they made every effort to keep it organized and plausible. I, unfortunately, was not able to purchase due to a life event but I would definitely consider another vehicle here if it was a match for my needs. Thank you, Fox Grand Traverse and Kris, for your personal and professional customer service to my inquiry.
2 people found this review helpful.
Response from current dealership:
When the time is right...we offer driveway delivery service! Don't let the distance slow you down :)
Feb 1, 2018
they communicated well with me. I didn't end up buying from them because I found a different dealer closer and bought from them.
1 people found this review helpful.
Response from current dealership:
Mike - Thank you for the kind words.
Jan 24, 2018
Dealer responded quickly. The gentleman that helped me, Jeff Drudge, was very helpful and friendly. I had very positive experience and I ended up buying the car.
1 people found this review helpful.
Response from current dealership:
Thanks Johnny! You're in good hands with Jeff Drudge.
Dec 8, 2017
GuruZMY28
I just stopped in to look at cars, the salesman was very helpful and easy to work with. I did buy a car from them after checking out several models I'd been interested in. I did not feel pressured and the sales person was extremely good about getting back to me if I had questions.
1 people found this review helpful.
Response from current dealership:
Thank you for your comments, it is greatly appreciated!
Nov 12, 2017
GuruZLZ39
Response was prompt
Response from current dealership:
Thank you for considering us :)
Nov 5, 2017
Truck sold before to much communication occurred. Customer service helpful
1 people found this review helpful.
Response from current dealership:
Please keep in mind, we have inventory available from all 23 Fox dealerships. If we don't have it...we'll find it for you!
Oct 4, 2017
Received quick response from dealer. Car I was interested in sold just before I contacted them
Response from current dealership:
We will find another...call if you would like us to...thx!
Sep 7, 2017
Craig S
5
Quick to respond
Response from current dealership:
We aim to please!
Jul 14, 2017
GuruBCBN
They worked with me on price giving me a very fair deal and gave me a 30 day warranty for piece of mind as I don't live near the dealership
3 people found this review helpful.
Response from current dealership:
Thank you for the comments!
Jun 7, 2017
GuruJS6W
5
Quick response. Answered my questions and ultimately I bought this car.
Response from current dealership:
We truly appreciate your business!
Mar 29, 2017
Very happy with this dealer! Purchased the vehicle they had advertised. Very professional. I would certainly buy from this dealer again. No pressure, fair deal.
1 people found this review helpful.
Response from current dealership:
Thank you Joe...that means a lot to us!
Jan 3, 2017
Was in contact with salesman, it was close to closing time...so told him he could find answers to my questions and call me back in morning. He never called, left him 2 messages and tried to all 2 times more. Then called dealership to see if he was working or off. Was told that he had people in his office all day and she would check to see if he was available, then came back and told me that a deal was pending with a family member if an employee!!!!
1 people found this review helpful.
Response from current dealership:
Misty - this was not our finest hour...please accept our sincere apology.
Jun 25, 2016
They responded very quickly and were quite helpful.
Response from current dealership:
Thanks Dave...much appreciated!
Jun 23, 2016
Great experience!
Response from current dealership:
Thanks Bob, that means a lot!
Read 9 old reviews
Jun 10, 2016
Buying a truck from them after making an offer .
Response from current dealership:
we appreciate your business...thx!
May 30, 2016
Followed up via email, responded when prompted, and followed through to the end..........which was me buying the car. Then they delivered it 6 hours away on short notice. They did a lot to please......
Response from current dealership:
Thanks Tom...I love reading reviews like yours!
Feb 24, 2016
They were very nice to talk to and the truck was not what I needed and they understanding in what I needed and said if they could help me out they would.
Response from current dealership:
Thank you for your consideration :)
Dec 11, 2015
Quick to respond to email and phone calls. Polite and friendly salesperson.
Response from current dealership:
Thank you for the kind words!
Dec 7, 2015
Wonderful
Response from current dealership:
Thanks!
Dec 1, 2015
Excellent follow up!
Response from current dealership:
Just let us know how we can help in the future!
May 27, 2014
Great experience, worth the drive would buy from this dealer again.
Response from current dealership:
Thanks Chuck...you ROCK!
Apr 19, 2014
Did not get to look at the vehicle I was interested in but salesman found a different one that worked as well.
Response from current dealership:
Thank you Erica...glad we could help :)
Nov 7, 2013
responded late went on site to view and was treated poorly
Response from current dealership:
I am sorry to hear that your experience was anything less than remarkable. We will use this review as a teaching moment. Thank you for taking the time to comment.

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