Five Star Ford Lincoln

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Internet Approved, Blue Oval Certified, Quality Checked

900 Russell Parkway, Warner Robins, GA 31088
Map & Directions

Sales: (478) 449-3911

Service: (478) 292-2391

Today 9:00am - 8:00pm
(Closed Now)
show business hours
Dec 6, 2016
Dealer did not have what I wanted but we're professional.
1 of 1 people found this review helpful.
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Response from Five Star Ford Lincoln:

Thanks for your feedback, Rick!  We regret that we didn't have what you were looking for, but we're always happy to show you the quality vehicles we have in stock!  Thanks for stopping by, please let us know if we can be of service in the future!
Dec 6, 2016
jukeboxhero85
Five Star returned my inquiry on the same day. Their sales rep was professional and very helpful.
1 of 1 people found this review helpful.
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Response from Five Star Ford Lincoln:

Thanks for your review!  It's great that we were able to provide you with fast, helpful service.  We hope to see you again, thank you for your business!
Dec 4, 2016
Jerry Gray was awesome! Very helpful and worked with us to get a good deal! Thanks so much!
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Response from Five Star Ford Lincoln:

Thanks for your review, Kayla!  It's great to hear that Jerry took such great care of you.  We appreciate your business, please let us know if we can be of service again!
Nov 28, 2016
Great customer service and follow up.
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Response from Five Star Ford Lincoln:

Thanks, James!  We're proud to hear that you had a good experience with us.  We appreciate your business!
Nov 26, 2016
Our salesman Craig was wonderful, professional and really went to bat for us on price. There was not any reason not to buy the SUV .Great customer service. Craig even fill up our gas tank on the SUV we purchased! We definitely would drive the two hours when we buy another Toyota! Thank you Craig.
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Response from Five Star Ford Lincoln:

Judy, thanks for sharing your review!  We're proud of the excellent service that Craig provides to our customers.  We'll be sure to pass along your kind words.  We look forward to seeing you again, thank you for your business!
Nov 3, 2016
Tried very hard to help me and are still trying.
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Response from Five Star Ford Lincoln:

Thanks for your review, Shermaine.  We hope that we'll be able to find the right vehicle for you.  We look forward to seeing you again!
Aug 12, 2016
Very professional and they followed up via email, text and call. Talked about different vehicles available. Was called when vehicle contacted about was sold and told about other possibilities.
1 of 1 people found this review helpful.
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Response from Five Star Ford Lincoln:

Thank you for your kind review, Karen!  We're delighted to hear that you had a good experience with us.  Our team is proud of our helpful customer service.  We appreciate your business, please let us know if we can be of help in the future!
Aug 6, 2016
Good,friendly folks but asking too much over sticker for a ford rs
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Jul 26, 2016
Have not seen the suv Going tomorrow to. Visit the dealer. Salesman name Skeeter was supposed To get back to me but never heard from him!
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Response from Five Star Ford Lincoln:

Thanks for your feedback, Ricky.  We're disappointed to hear that we haven't met your expectations.  It's always our goal to provide prompt communication to our customers.  I would like a chance to fix anything that went wrong; please contact me so I can help with your SUV purchase.  -Paula Battle, pbattle@fivestaronline.net, 478-922-9131
Jul 23, 2016
Truck was gone but the service was great
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Response from Five Star Ford Lincoln:

Larry, thank you for the review. We are sorry to see that the truck you wanted was gone, but glad you had wonderful service. If you are in the market for another car feel free to stop by or contact us!

Paula Battle
pbattle@fivestaronline.net
478-922-9131
Jul 21, 2016
Dealer contacted me immediately.
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Response from Five Star Ford Lincoln:

Thank you Sinka for your review! We strive to provide the best service for our customers and are very happy to see you received a positive experience! Feel free to let us know if we can assist you with you anything else.

Paula Battle
pbattle@fivestaronline.net
478-922-9131
Jun 30, 2016
The salesperson Tim was great The financial office was horrible. After receiving total cash payment for car they rushed us out of office saying they had other customers and we were taking too much time. They literally asked us to leave the premises. Will never do business with them again or recommend.
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Response from Five Star Ford Lincoln:

Thank you for your honest feedback, Dennis.  We're disappointed to hear about the problems you had with our financial staff.  We would like a chance to make it up to you, please contact us at your convenience so we can learn more about your experience.  -Paula Battle, pbattle@fivestaronline.net, 478-922-9131
Jun 11, 2016
Great people!!! They responded back in a timely manner. I look forward to doing business with you guys!!!!!
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Response from Five Star Ford Lincoln:

Britney, thank you for your kind words! We appreciate your business and hope to see you again in the future.
Best, Five Star Ford Lincoln
Jun 9, 2016
Salesman was very good to deal with and the price was 17% below MSRP. Car detailing after purchase left alot to be desired.
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Response from Five Star Ford Lincoln:

Hi Joel, thank you for leaving a great review! Please feel free to let us know if there is anything we can do for you. We appreciate your business and hope to see you again in the future.
Best, Five Star Ford Lincoln
May 30, 2016
Five star ford tried to add $7,000 to the price advertised truck was dirty and smelled I don't recommend Five star ford or any Five star dealerships
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Response from Five Star Ford Lincoln:

Hello, Ken. I'm disappointed to hear about your experience. This is not at all how we strive to treat anyone who visits us. I'd like to speak with you further about what happened and see if I can make this situation right. Please feel free to reach out to me at any time.

Best,
Paula Battle
pbattle@fivestaronline.net
478-922-9131
May 23, 2016
Even though we are in the early stages about the Mustang, they have done every thing that I have asked for about the car, the only thing I hate is I live close to 100 miles from them
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Response from Five Star Ford Lincoln:

Dennis, thanks for your review! We're glad to hear we've been able to accommodate you with your Mustang. We appreciate you traveling 100 miles to visit us, and please let us know if there's any way we can help alleviate this stress for you.
May 11, 2016
Worst experience ever. I patiently waited on the salesmen to call me back to negotiate a price which she didn't. Then ran my credit multiple times without informing me and they also tried to low ball me on my trade in. I'm so frustrated. The salesmen Mckenzie should be trained properly or she doesn't need to be there. All they want is your money and don't care about your satisfaction.
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Apr 30, 2016
Tim was great
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Apr 28, 2016
Great
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Response from Five Star Ford Lincoln:

Thank you for the kind words, Dawn! We hope to see you again in the future.
Apr 15, 2016
Great buying experience. Great buy on a low mileage used car.
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Response from Five Star Ford Lincoln:

Thank you for the review, Paul! We are pleased to hear you had an excellent experience with our team. We appreciate your business and look forward to seeing you again in the future.
Mar 16, 2016
Answered all my questions about the vehicle. I ended up purchasing a vehicle somewhere else.
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Response from Five Star Ford Lincoln:

We appreciate your feedback, Katherine. Please let us know how we can improve your experience with us in the future.
Mar 16, 2016
10. Responded back very quickly and took the time to make a video for me to get a good look inside the car.
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Response from Five Star Ford Lincoln:

We're glad to hear that Sameria! Thanks for your review. We're happy to provide helpful service to our customers. We look forward to being able to assist you again.
Mar 14, 2016
Great
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Feb 28, 2016
Tmar104
Good
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Feb 23, 2016
Friendly & very helpful
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Response from Five Star Ford Lincoln:

Joe, thank you for the kind words! Please feel free to let us know if there is anything we can do for you in the future. Best, Five Star Ford Lincoln
Feb 23, 2016
The salesperson, Gerry Smith, who contacted me was very pleasant and easy to talk with. We set up a time to meet and did so. He was very knowledgeable and skilled in his business and sold us the car for his asking price,. Gerry Smith was as good a sales representative for five star as he could have been and I will definitely do business with him and five star again
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Response from Five Star Ford Lincoln:

Hello Allen,
Thank you for taking the time to write this positive review! Gerry will be happy to know that you appreciated his service. We hope to see you again in the future!
Feb 22, 2016
AAA
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Response from Five Star Ford Lincoln:

We appreciate the 5-star review, Tim! Thank you!
Feb 17, 2016
This dealer responded but did not have a vehicle I was interested in therefore a neutral rating
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Feb 11, 2016
Very Professional!
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Feb 8, 2016
They was quick to respond.
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Jan 22, 2016
Very helpful!
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Dec 28, 2015
fast response.
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Dec 17, 2015
easy to deal with fast responses very quick with additional pictures
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Nov 19, 2015
Availability and customer service
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Sep 15, 2015
Dealer responded to let me know the car was not ready to be sold.
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Sep 3, 2015
Positive
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Jun 5, 2015
My experience was great I ended up give 46 for the car...and got a follow up text few days after
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Apr 29, 2015
Cost too high.
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Old Dealer Reviews

Feb 21, 2015
migration_rhpj
Very prompt and honest, they said the car was not available because it did not meet their level of excellence.
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Feb 13, 2015
Very helpful.....very honest
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Feb 11, 2015
Received a fair trade in for my 2002 Jeep Wrangler and the 2013 truck I purchased was immaculate. The sales team was courteous, professional and found me a great interest rate. Jesse, my contact at the dealership was very helpful in negotiating a larger trade in for my vehicle. I recommend this dealership to anyone that may be looking for a Ford vehicle. I will definitely revisit this dealership if I purchase another vehicle.
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Dec 30, 2014
Ashley is a terrific salesman to work with
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Response from Five Star Ford Lincoln:

Thank you for your business and your Review!
Dec 18, 2014
Super fast service
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Jul 26, 2014
Guy contacted me but your deal was much too high.
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May 5, 2014
You deal with a lot of different people calling you asking the same questions over and over.....but, it's worth it. Good deal!
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Apr 29, 2014
Terrible experience. They were selling a car that in the end I would have had to TOW back to Atlanta!!!
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Mar 31, 2014
Overall experience was wonderful ! Sales people were very nice. I had been researching a jeep online at their dealership ( excellent website, pictures of jeep and descriptions were very well done ) Drove a couple of hours, got there, saw the jeep, did some paperwork, drove it home. Love it! I would very highly reccomend them to anyone looking for a new vehicle or used. It was a great day !!!
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Mar 24, 2014
1bee
5
Quick response..
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Feb 20, 2014
casa
good
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Jan 2, 2014
Fast response, and easy to work with. Still waiting for insurance company dispersal so I can close the deal on the vehicle I want. I look forward to closing this deal.
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Dec 18, 2013
A waist of time. Terrible service.
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Oct 25, 2013
Adequate
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Oct 15, 2013
Late returning calls, never established a price other than the one listed in the ad.
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Aug 30, 2013
excellent follow up, should be commended for politeness and infomative
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Jan 30, 2013
they didn't have the vehicle supposedly when contacted they said they had sole the Tundra I was looking at? I was looking at a Nissan Titan!!!!!!
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Jan 10, 2013
Does not want to deal, like most dealers don't want to listen to what you want. When they do they try to squeeze every penny out of a truck that only in fair shape to say the least!
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Apr 7, 2011
courteous, competent, competitive. Will try to buy there again for wife's car.
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