Five Star Ford Lincoln

Is this your dealership? Sign up for a dealer account

Internet Approved, Blue Oval Certified, Quality Checked

900 Russell Parkway
Warner Robins, GA 31088

Sales: (478) 449-3911

Service: (478) 292-2391

Today 9:00am - 8:00pm
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Feb 14, 2017
Quick reply..
0 of 1 people found this review helpful.
Is this helpful? Yes | No
Jan 12, 2017
Crystalstegall
Very helpful.
Is this review helpful? Yes | No
Dec 6, 2016
Dealer did not have what I wanted but we're professional.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Five Star Ford Lincoln:

Thanks for your feedback, Rick!  We regret that we didn't have what you were looking for, but we're always happy to show you the quality vehicles we have in stock!  Thanks for stopping by, please let us know if we can be of service in the future!
Dec 6, 2016
jukeboxhero85
Five Star returned my inquiry on the same day. Their sales rep was professional and very helpful.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Five Star Ford Lincoln:

Thanks for your review!  It's great that we were able to provide you with fast, helpful service.  We hope to see you again, thank you for your business!
Dec 4, 2016
Jerry Gray was awesome! Very helpful and worked with us to get a good deal! Thanks so much!
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Thanks for your review, Kayla!  It's great to hear that Jerry took such great care of you.  We appreciate your business, please let us know if we can be of service again!
Nov 28, 2016
Great customer service and follow up.
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Thanks, James!  We're proud to hear that you had a good experience with us.  We appreciate your business!
Nov 26, 2016
Our salesman Craig was wonderful, professional and really went to bat for us on price. There was not any reason not to buy the SUV .Great customer service. Craig even fill up our gas tank on the SUV we purchased! We definitely would drive the two hours when we buy another Toyota! Thank you Craig.
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Judy, thanks for sharing your review!  We're proud of the excellent service that Craig provides to our customers.  We'll be sure to pass along your kind words.  We look forward to seeing you again, thank you for your business!
Nov 3, 2016
Tried very hard to help me and are still trying.
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Thanks for your review, Shermaine.  We hope that we'll be able to find the right vehicle for you.  We look forward to seeing you again!
Aug 12, 2016
Very professional and they followed up via email, text and call. Talked about different vehicles available. Was called when vehicle contacted about was sold and told about other possibilities.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Five Star Ford Lincoln:

Thank you for your kind review, Karen!  We're delighted to hear that you had a good experience with us.  Our team is proud of our helpful customer service.  We appreciate your business, please let us know if we can be of help in the future!
Aug 6, 2016
Good,friendly folks but asking too much over sticker for a ford rs
Is this review helpful? Yes | No
Jul 26, 2016
Have not seen the suv Going tomorrow to. Visit the dealer. Salesman name Skeeter was supposed To get back to me but never heard from him!
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Thanks for your feedback, Ricky.  We're disappointed to hear that we haven't met your expectations.  It's always our goal to provide prompt communication to our customers.  I would like a chance to fix anything that went wrong; please contact me so I can help with your SUV purchase.  -Paula Battle, pbattle@fivestaronline.net, 478-922-9131
Jul 23, 2016
Truck was gone but the service was great
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Larry, thank you for the review. We are sorry to see that the truck you wanted was gone, but glad you had wonderful service. If you are in the market for another car feel free to stop by or contact us!

Paula Battle
pbattle@fivestaronline.net
478-922-9131
Jul 21, 2016
Dealer contacted me immediately.
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Thank you Sinka for your review! We strive to provide the best service for our customers and are very happy to see you received a positive experience! Feel free to let us know if we can assist you with you anything else.

Paula Battle
pbattle@fivestaronline.net
478-922-9131
Jun 30, 2016
The salesperson Tim was great The financial office was horrible. After receiving total cash payment for car they rushed us out of office saying they had other customers and we were taking too much time. They literally asked us to leave the premises. Will never do business with them again or recommend.
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Thank you for your honest feedback, Dennis.  We're disappointed to hear about the problems you had with our financial staff.  We would like a chance to make it up to you, please contact us at your convenience so we can learn more about your experience.  -Paula Battle, pbattle@fivestaronline.net, 478-922-9131
Jun 11, 2016
Great people!!! They responded back in a timely manner. I look forward to doing business with you guys!!!!!
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Britney, thank you for your kind words! We appreciate your business and hope to see you again in the future.
Best, Five Star Ford Lincoln
Jun 9, 2016
Salesman was very good to deal with and the price was 17% below MSRP. Car detailing after purchase left alot to be desired.
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Hi Joel, thank you for leaving a great review! Please feel free to let us know if there is anything we can do for you. We appreciate your business and hope to see you again in the future.
Best, Five Star Ford Lincoln
Jun 6, 2016
My experience was good at Townsend Ford. Frank came to the dealership after hours to let me drive the 2015 ford f150 platinum 4x4, we just could come to an agreement on the price .
Is this review helpful? Yes | No
May 30, 2016
Five star ford tried to add $7,000 to the price advertised truck was dirty and smelled I don't recommend Five star ford or any Five star dealerships
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Hello, Ken. I'm disappointed to hear about your experience. This is not at all how we strive to treat anyone who visits us. I'd like to speak with you further about what happened and see if I can make this situation right. Please feel free to reach out to me at any time.

Best,
Paula Battle
pbattle@fivestaronline.net
478-922-9131
May 23, 2016
Even though we are in the early stages about the Mustang, they have done every thing that I have asked for about the car, the only thing I hate is I live close to 100 miles from them
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Dennis, thanks for your review! We're glad to hear we've been able to accommodate you with your Mustang. We appreciate you traveling 100 miles to visit us, and please let us know if there's any way we can help alleviate this stress for you.
May 15, 2016
they do try to steal your trade gay want to get you trade for nothing I talked to the dealer and gave them pictures of my trade and give them everything they needed and they offered me half what my trade is worth that all the other dealers that I had talked to had offered me for you I don't know what other detail you won't you say you rejected me experience with Townsend Ford what else can I say other than that dissatisfied mean by trying to take advantage of me and get what I was traded in for nothing
1 of 1 people found this review helpful.
Is this helpful? Yes | No
May 11, 2016
Worst experience ever. I patiently waited on the salesmen to call me back to negotiate a price which she didn't. Then ran my credit multiple times without informing me and they also tried to low ball me on my trade in. I'm so frustrated. The salesmen Mckenzie should be trained properly or she doesn't need to be there. All they want is your money and don't care about your satisfaction.
Is this review helpful? Yes | No
Apr 30, 2016
Tim was great
Is this review helpful? Yes | No
Apr 28, 2016
Great
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Thank you for the kind words, Dawn! We hope to see you again in the future.
Apr 15, 2016
Great buying experience. Great buy on a low mileage used car.
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Thank you for the review, Paul! We are pleased to hear you had an excellent experience with our team. We appreciate your business and look forward to seeing you again in the future.
Mar 21, 2016
Awesome follow up, very kind and knowledgeable, worked with me on multiple levels. Very good experience!
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Doug Thanks for your feedback. We appreciate your business and taking the time to give us a review. Jay Sales Manager Townsend Ford
Mar 16, 2016
Answered all my questions about the vehicle. I ended up purchasing a vehicle somewhere else.
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

We appreciate your feedback, Katherine. Please let us know how we can improve your experience with us in the future.
Mar 16, 2016
10. Responded back very quickly and took the time to make a video for me to get a good look inside the car.
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

We're glad to hear that Sameria! Thanks for your review. We're happy to provide helpful service to our customers. We look forward to being able to assist you again.
Mar 14, 2016
Great
Is this review helpful? Yes | No
Feb 28, 2016
Tmar104
Good
Is this review helpful? Yes | No
Feb 23, 2016
Friendly & very helpful
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Joe, thank you for the kind words! Please feel free to let us know if there is anything we can do for you in the future. Best, Five Star Ford Lincoln
Feb 23, 2016
The salesperson, Gerry Smith, who contacted me was very pleasant and easy to talk with. We set up a time to meet and did so. He was very knowledgeable and skilled in his business and sold us the car for his asking price,. Gerry Smith was as good a sales representative for five star as he could have been and I will definitely do business with him and five star again
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Hello Allen,
Thank you for taking the time to write this positive review! Gerry will be happy to know that you appreciated his service. We hope to see you again in the future!
Feb 22, 2016
AAA
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

We appreciate the 5-star review, Tim! Thank you!
Feb 17, 2016
This dealer responded but did not have a vehicle I was interested in therefore a neutral rating
Is this review helpful? Yes | No
Feb 14, 2016
If I ever need another vehicle I will go to see Misty at Townsend
Is this review helpful? Yes | No
Feb 11, 2016
Very Professional!
Is this review helpful? Yes | No
Feb 8, 2016
They was quick to respond.
Is this review helpful? Yes | No
Jan 22, 2016
Very helpful!
Is this review helpful? Yes | No
Dec 28, 2015
fast response.
Is this review helpful? Yes | No
Dec 22, 2015
Kroney
Great!
Is this review helpful? Yes | No
Dec 17, 2015
easy to deal with fast responses very quick with additional pictures
Is this review helpful? Yes | No
Read 24 old reviews
Nov 19, 2015
Availability and customer service
Is this review helpful? Yes | No
Sep 15, 2015
Dealer responded to let me know the car was not ready to be sold.
Is this review helpful? Yes | No
Sep 3, 2015
Positive
Is this review helpful? Yes | No
Jun 5, 2015
My experience was great I ended up give 46 for the car...and got a follow up text few days after
Is this review helpful? Yes | No
Apr 29, 2015
Cost too high.
Is this review helpful? Yes | No
Feb 21, 2015
migration_rhpj
Very prompt and honest, they said the car was not available because it did not meet their level of excellence.
Is this review helpful? Yes | No
Feb 13, 2015
Very helpful.....very honest
Is this review helpful? Yes | No
Feb 11, 2015
Received a fair trade in for my 2002 Jeep Wrangler and the 2013 truck I purchased was immaculate. The sales team was courteous, professional and found me a great interest rate. Jesse, my contact at the dealership was very helpful in negotiating a larger trade in for my vehicle. I recommend this dealership to anyone that may be looking for a Ford vehicle. I will definitely revisit this dealership if I purchase another vehicle.
Is this review helpful? Yes | No
Dec 30, 2014
Ashley is a terrific salesman to work with
Is this review helpful? Yes | No

Response from Five Star Ford Lincoln:

Thank you for your business and your Review!
Dec 18, 2014
Super fast service
Is this review helpful? Yes | No
Jul 26, 2014
Guy contacted me but your deal was much too high.
Is this review helpful? Yes | No
May 5, 2014
You deal with a lot of different people calling you asking the same questions over and over.....but, it's worth it. Good deal!
Is this review helpful? Yes | No
Apr 29, 2014
Terrible experience. They were selling a car that in the end I would have had to TOW back to Atlanta!!!
Is this review helpful? Yes | No
Mar 31, 2014
Overall experience was wonderful ! Sales people were very nice. I had been researching a jeep online at their dealership ( excellent website, pictures of jeep and descriptions were very well done ) Drove a couple of hours, got there, saw the jeep, did some paperwork, drove it home. Love it! I would very highly reccomend them to anyone looking for a new vehicle or used. It was a great day !!!
Is this review helpful? Yes | No
Mar 24, 2014
1bee
5
Quick response..
Is this review helpful? Yes | No
Feb 20, 2014
casa
good
Is this review helpful? Yes | No
Jan 2, 2014
Fast response, and easy to work with. Still waiting for insurance company dispersal so I can close the deal on the vehicle I want. I look forward to closing this deal.
Is this review helpful? Yes | No
Dec 18, 2013
A waist of time. Terrible service.
Is this review helpful? Yes | No
Oct 25, 2013
Adequate
Is this review helpful? Yes | No
Oct 15, 2013
Late returning calls, never established a price other than the one listed in the ad.
Is this review helpful? Yes | No
Aug 30, 2013
excellent follow up, should be commended for politeness and infomative
Is this review helpful? Yes | No
Jan 30, 2013
they didn't have the vehicle supposedly when contacted they said they had sole the Tundra I was looking at? I was looking at a Nissan Titan!!!!!!
Is this review helpful? Yes | No
Jan 10, 2013
Does not want to deal, like most dealers don't want to listen to what you want. When they do they try to squeeze every penny out of a truck that only in fair shape to say the least!
Is this review helpful? Yes | No
Apr 7, 2011
courteous, competent, competitive. Will try to buy there again for wife's car.
Is this review helpful? Yes | No

Other Nearby Dealers

Thomaston Ford - 67 listings
1011 Highway 19 N Thomaston, GA 30286
3 reviews
Five Stars Hyundai - Warner Robins - 17 listings
650 Russell Pkwy Warner Robins, GA 31088
1 review
Georgia Auto Brokers
2500 Watson Blvd Warner Robins, GA 31093
1 review
Way Brothers Ford - 186 listings
530 West Broad Street Hawkinsville, GA 31036
15 reviews
Dublin Ford Lincoln - 158 listings
2265 Veterans Blvd Dublin, GA 31021
20 reviews
Perry Ford - 154 listings
2010 Us Highway 41 S Perry, GA 31069
13 reviews
Riverside Ford Lincoln - 386 listings
2089 Riverside Drive Macon, GA 31204
19 reviews
Trophy Ford - 178 listings
288 Harold G Clarke Pkwy Forsyth, GA 31029
13 reviews
Jeff Smith Ford - 143 listings
230 Highway 49 North Byron, GA 31008
4 reviews
Sunbelt Ford of Cordele - 101 listings
2511 16th Avenue East Cordele, GA 31015
1 review
Brannen Ford - 175 listings
1080 2nd Street Unadilla, GA 31091
10 reviews
Butler Ford Inc. - 276 listings
2631 North Columbia Street Milledgeville, GA 31061
11 reviews
Sunbelt Ford - 115 listings
1710 Us Highway 280 Americus, GA 31709
3 reviews
LJL Truck Center Inc
2855 Broadway Macon, GA 31206
Brannen Motor Company
1080 2nd St Unadilla, GA 31091

Popular Used Cars

Used Ford F-150
3,193 Great Deals out of 239,269 listings starting at $1,300
Used Ford F-250 Super Duty
389 Great Deals out of 53,741 listings starting at $1,899
Used Chevrolet Silverado 1500
2,711 Great Deals out of 196,395 listings starting at $699
Used Chevrolet Silverado 2500HD
349 Great Deals out of 33,028 listings starting at $2,499
Used Ram 1500
1,448 Great Deals out of 135,306 listings starting at $6,200
Used Ram 2500
192 Great Deals out of 39,324 listings starting at $6,995
Used Toyota Camry
1,008 Great Deals out of 101,181 listings starting at $300
Used Toyota Corolla
962 Great Deals out of 65,122 listings starting at $850
Used Honda Civic
774 Great Deals out of 67,964 listings starting at $999
Used Honda CR-V
801 Great Deals out of 66,768 listings starting at $999
Used Toyota RAV4
834 Great Deals out of 56,109 listings starting at $1,600
Used Honda Accord
1,194 Great Deals out of 74,734 listings starting at $561
Used Nissan Rogue
809 Great Deals out of 71,309 listings starting at $2,110
Used Nissan Altima
1,211 Great Deals out of 88,997 listings starting at $1,500
Used Ford Escape
1,183 Great Deals out of 107,976 listings starting at $850