Duluth Auto Exchange

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3468 Buford Hwy, Duluth, GA 30096
Map & Directions

Sales: (770) 623-8354

By Appointment Only
show business hours
Dec 20, 2016
We called Duluth to talk about a potential buy. It should be noted early on that we did not purchase from Duluth. We live out of GA and had quite a few questions. Admittedly we were not as ready as they seemed to want. I felt rushed in my questions, and like they felt my questions were more of an annoyance than anything. I understand that they are a used car dealership, and sell as is, but still. Their mechanic works directly for them, and there was no report that I could have or look at before purchasing. These are old cars, surely there is some wear somewhere that the mechanic could note to any potential buyer. TL;DR If you are not ready to buy today or tomorrow, they will most likely not care much about you. They want to sell immediately and really are looking for people who are not much effort. Do your research before buying, get your own mechanic to their shop. 3 stars because this is all based off 1 telephone interaction.
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Nov 17, 2016
Nice people
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Nov 1, 2016
Excellent customer service will recommend to anyone they will go above and beyond the Call of Duty great car buying experience thank you Duluth Auto Exchange
1 of 1 people found this review helpful.
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Aug 15, 2016
Responded very promptly
1 of 1 people found this review helpful.
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Jul 7, 2016
They up the price from $7950 to $11990
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Jan 27, 2016
Spoke with a salesperson on Thursday late evening car was still available Bad weather on Friday (snow) arrived Saturday morning to find out a salesperson said the car was pd in cash and sold .waiting on customer insurance company to open Search carguru on Monday car still listed in inventory, called bk salesperson said car was still available. Soo frustrating, because I traveled a great distance.
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Old Dealer Reviews

Nov 20, 2014
I called to get info on the car and the sales rep told me the car was a couple thousand more that was on car gurus. I asked him about it then he said we could work somethimg out to get that price. Seems like untrustworthy salesman to me!
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Response from Duluth Auto Exchange:

In the car business like any other we put some promotion.  All the customer needs is to bring that price in an we will honor any advertise price. Sorry if the sales rep gave you the list price instead of the discounted price that was on car gurus. Thanks
Oct 5, 2014
Put almost no effort into a sale.
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Response from Duluth Auto Exchange:

I apologize if one of our sales associate made you feel that way, we try to practice a no pressure type of sale style some customers like to be left along some other like to have a little more assistance we do appreciate your business and your input I will make sure to let my staff knows so we can improve.  Thanks
Sep 26, 2014
Bought a G6 there on 9/23/2014, was very pleased with the service we received.
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Sep 25, 2014
Vehicle was overpriced and had brake issues no test drive.
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Sep 10, 2014
ok
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Apr 4, 2014
excellent customer service
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Jun 24, 2013
Good
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Jun 10, 2013
Typical dirt lot dealership. Gabriel is a nice guy and you'll get your car cheap, but be prepared to make up the difference of what you save in superficial repairs.
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Feb 25, 2013
I'm having some registration issue concerning back taxes on the vehicle, hopefully I’ll be able to get this issue worked out, so I can’t refer anyone to make purchase from this lot until I get this issue sorted out. Yea It's a hassel but I also got a great deal on the vehicle too that I'm happy with
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