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DKS Enterprises
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33.06719970703125
-96.68659973144531
Plano, TX 75074
DKS Enterprises
6812 K Ave, Suite 105Plano, TX 75074
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CarGurus
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Mar 28, 2018

ccmbch
CarGurus
https://www.cargurus.com
Jan 26, 2018
Jay
CarGurus
https://www.cargurus.com
Jan 25, 2018
James
CarGurus
https://www.cargurus.com
Jun 19, 2017
Cord
I contacted the dealer in regards to the vehicle and went to view the vehicle. I asked to have the vehicle inspected by my mechanic. After the inspection, my mechanic told me that the vehicle had a problem with the Sunroof. I mentioned this to the sales rep (Mike). They told me that they would resolve the issue. I had been in contact with the sales person (Mike) several times a week. This went on for two weeks. He promised that they were working on this issues and it would be resolved. They even suggested that I pick up the vehicle and they would fix it later but I didn't think that was a good idea. To make a long story short, Mike stopped replying to texts and calls. I eventually found out through an online source that they decided not to sell to me the vehicle or fix the sunroof issue. I wished Mike would have been upfront and honest regarding their plans with the vehicle instead of wasting my time. I would have been fine with them telling me that they wanted to go a different route. I only found out once I seen the vehicle online at another dealership which probably means that they didn't want to fix the issue and auctioned it to another dealer. If you are looking for a dealership that is upfront and honest, this is not the one.
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