Credit Union Auto Buying Service

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4990 University Pky, Winston Salem, NC 27106 - Map & Directions

Sales: (800) 282-2755

Today 9:00am - 5:30pm
(Closed Now)
show business hours
Jul 26, 2016
Very good
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Jun 25, 2016
kcrehkopf
Contacted me immediately
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Apr 20, 2016
They made u feel comfortable and not trying to make u buy a vehicle and they help u with whatever they can and they are very nice i would go there again and would tell people to go there they aint ike a dealership they are better
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Mar 24, 2016
They offered $1200 -$1400 trade in for a 2005 XLT Ford Escape, not even close to blue book value .... Hard to tell if they really want a sale at all, with lack of contact an offers.
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Response from Credit Union Auto Buying Service:

Hi Tristan,
I'd like to extend my apologies! We facilitate very low pressure environment for our members here at CUABS, thus limiting our contact attempts so not to come across as being too pushy. I do apologize if this came across as lack of contact or customer service.
If you have time, please give us a call and ask for me (Eryn, Sales Manager). I will be happy to explain in detail how we developed the value on your 2005 Escape and I will be happy to see if there is any room to increase our offer!
Feb 17, 2016
Told me they sold this vehicle. Car still on website.
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Mar 29, 2015
35
$549 doc fee but fair trade in price. Could not tell me thickness of brake pads which need to be measured for Virginia State inspection.
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Feb 22, 2015
They were friendly over the phone and I thou the price was great but by the time they had contacted me I was already in the middle of another deal
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Jan 9, 2015
Very nice,helpful, professional.
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Old Dealer Reviews

Oct 26, 2014
Travelled hours to look at there SUV . they didn't have the staff there on a Saturday for me to buy it . wasted my time and money
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Response from Credit Union Auto Buying Service:

I do apologize for the inconvenience!
During the time of your visit our lending dept. within the credit union did not operate on Saturdays, thus limiting our ability to complete deals. Thankfully, we have overcome this obstacle with the credit union and can fully operate on Saturdays :)
Reminder- we are owned and operated by a not for profit credit union so we do not operate like a typical dealer.
Aug 9, 2014
Very laid back. No pressure.
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Jul 25, 2014
Pretty awful. They scheduled a test drive and I had driven a long distance to get there. They told me when I got there that they had sold the car I was supposed to drive a day earlier and that the agent who was supposed to work with me didn't work that day. The most unprofessional thing was the way they managed this. Instead of apologizing, they were very nonchalant and then proceeded to help me find another car in a very uninterested manner. I will never work with them again.
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Response from Credit Union Auto Buying Service:

We are now under new management and would never let this happen again!!!
Our deepest apologies!
Jul 7, 2014
Dealer responded very quickly!
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Jul 18, 2013
Responded
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Feb 7, 2013
They were great. I didn't end up getting the car because a guy came the day I called about it and bought it after his test drive. They kept in touch with me trying to find a good deal for me even if they didn't have it on their lot. Very nice people
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Jan 19, 2013
best place to start first for car shopping. byfar cheaper than va.
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Jan 16, 2013
Okay
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May 2, 2012
Moat of the dealers I contacted didn't even respond to my interest in their vehichles.
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