Cox Auto Sales

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474 S Church St
Burlington, NC 27215

Sales: (336) 227-5040

Closed Today (Sun)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Sep 21, 2017
Fair and honest people to deal with.
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Feb 28, 2017
I received an email response back (rather quickly), however my wife sent a response initially and didn't get any response back, and she tried twice to get a response back. I wanted to get the car for my wife, however bc I got a response and she never did, it made me wonder about how the dealer chooses who they will respond based on names. Hopefully, this was just a misunderstanding and not an intentional case of profiling.
0 of 4 people found this review helpful.
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Response from Cox Auto Sales:

I get several emails a day and  try to respond promptly to all.  I apologize for missing her email. It was truly an oversight.
Oct 30, 2016
JimL123
“Two Happy Customers” My daughter and I purchased a Lexus RX300 from Cox last weekend. Ken Cox made the buying experience very enjoyable. He was quite knowledgeable about the car, patient and treated us like his favorite customers. The car was a great value and there were no surprises. Earlier we had researched the specific car, year and mileage wanted and found this car on-line. The Cox Auto Sales sales lot is fairly small, with a few dozen cars and only one other Lexus RX available there. It wasn't the depth of choices that made this work for us, rather the family-owned business that treated us right. My daughter and I were his last customers late on a sunny Saturday afternoon and Ken didn’t rush the decision process; instead all of our questions were answered completely and the transaction was quite satisfying. The warranty options, recent maintenance, optional equipment, CarFax and pricing logic were all reviewed by Ken. He helped us buy the car we wanted at a good price. We both highly recommend doing business with Cox and Ken.
3 of 3 people found this review helpful.
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Mar 4, 2016
Very courteous. Understanding willing to help.
1 of 1 people found this review helpful.
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Feb 29, 2016
They seem nice. I have not been able to make it in to see the car - mostly because I'm not serious enough. They have been nothing but great.
1 of 1 people found this review helpful.
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Feb 4, 2016
Not bad. Didn't move on price much.
1 of 1 people found this review helpful.
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Read 1 old review
Apr 10, 2013
Ken was willing to go the extra mile. to meet the customer's needs. Would definitely recommend him to others.
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