Cherry Hill Dodge Chrysler Jeep RAM

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1708 Marlton Pike W, Cherry Hill, NJ 08002 - Map & Directions

Sales: (877) 565-8053

Service: (856) 663-1500

Today 9:00am - 9:00pm
(Open Now)
show business hours
Sep 26, 2016
Absolutely terrible. I was contacted over the phone at least 5x by different people during my 2hrs drive to Cherry Hill to view the vehicle. I had an appointment and advised them multiple times that we were on our way. Upon arrival, we were informed that they had to go and find the vechicle. After about 2hrs of patiently waiting in the hot, uncomfortable " Vip" area, the vehicle was located. I loved the car, but short, they refused to negotiate with us as cash buyers and allowed us to walk out over 500 dollars. 2 days later, I decided to see if the vehicle was still available. They told me it was, and I decided to leave a 1,000 deposit over the phone and come in and pick up the vehicle the next day which they said would be okay. I called in the morning bc I noticed that my card had not been charged, and was told that the vehicle was still ther . After driving for about an hr, I was contacted by the dealer ship and informed that the vehicle was sold the day prior. I will not do business with a company that does not care about there customers. This was a terrible experience and I do not recommend this dealership to anyone. I ended up purchasing the cat from another dealer, received a better deal, and much better service.
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Jul 27, 2016
Good staff
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Jul 6, 2016
Gbiba5
0
Horrible! Another scam! I had an appointment and they couldn't even find the car! Here it was in the shop getting "repaired " Big run around and full of lies!!
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Jun 29, 2016
0
Called and asked if I was coming in to see the car I inquired about. When I arrived at the dealership was told the car was sold and the salesman tried to sell me another vehicle that I was not interested in. I would have appreciated being told the car was sold before going to the dealership.
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Jun 26, 2016
very helpful even though I didn't get the car.
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Jun 11, 2016
I did receive a call, but not much follow up after that. Really interested in vehicle, but will not purchase there due to lack of making me feel important/follow up.
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May 2, 2016
JohnHellcat
0
Still working them, they responded to my inquiry, they have the veicle i want, I believe may is a terrible month to buy a car, specifically a hellcat. The 2015'S are in the mid 60's. The 2016'S are in the low to mid 70's That's alot of money, I'll keep shopping until the right time and the right price jumps at me.
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Apr 28, 2016
They assured me that the car would be ready for me to test drive. I drove one hour to the dealership. When I arrived the car was not on the lot. We drove to a storage lot 2 miles away. We finally found the car which was extremely dirty. I asked to test drive it anyeay but it didn't start. I that point I left. Terrible experience!! Don't even think about dealing with these people. They are slick how pressure salesmen.
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Apr 3, 2016
No pressure at all and they honored the price on what is posted. I ended up buying the car.
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Apr 2, 2016
I was very disappointed in the dealership, their were many sales people walking around and they had to go find someone to assist me which I didn't mind however, they knew I was coming in to view the car and the sales person had us walk to the very back lot, they did not have it up front like I was told it would be and when we went inside to discuss one of the men who was sitting at the front desk was eating his lunch for such a large dealership I would have thought you would have had a lunchroom overlooked that but when said person was sitting there flossing his teeth for everyone to see I knew no matter what I would not buy car from them. I was very offended that someone could do this right out in public!
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Apr 1, 2016
Car was in terrible shape. The inside was filthy and the outside had a huge dent on the side that the picture does not show. Also, the sales environment was extremely uncomfortable and loud.
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Mar 30, 2016
Didn't have vehicle I wanted.
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Mar 12, 2016
Made an apt to see a BMW, planned on paying cash for the vehicle & they weren't even able to get it to start. Waste of time & a drive to Jersey. They should work on having a vehicle prepared to show especially when someone has an apt to see that specific vehicle.
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Mar 2, 2016
No very professional. The guy spit right next to the car while I was checking it out. YUK. NASTY.
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Feb 26, 2016
Bait and switch ...the truck wasn't even put thru shop for a check ..they thought it had leather and thought it was diesel
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Oct 13, 2015
totla lack of professionalism. Called dealer said car was on lot. When I arrived I was told it already sold (computer glitch) but we have these higher priced models. Classic bait and switch. Should have read online reviews before contacting dealer.
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Sep 18, 2015
michael the sales men was very helpfull
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Sep 14, 2015
Not good at all.tom had the nerve to light up a cigarette before we got in the car for a test drive.then they tried to sell the car for 2,000 more than what was on the web.this place is a disgrace and prowl on suckers.sorry guys it's obvious that your place is no honest car lot by far!!!!
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Sep 10, 2015
Timmyo52
0
Do not recommend! They blew me off because my credit wasn't top notch and it was last day of the month so they helped everyone else and threw me on back burner since my deal would have been a little more work. Salespeople were typical as well. they want your money but don't want to help you.
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Sep 5, 2015
easy buying! the least stressful time i have ever bought a car.
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Sep 1, 2015
Dealer call me on the same day
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Aug 5, 2015
Worst dealership I been nobody was friendly I had an appointment. I soon as I walk in the door the person who took us tryed too start getting information from us even though we wasn't there for him and told us write away we weren't going get approved by the banks because of what I told him of my credit. Didn't even at least try too work something and fetus approve. He judged the banks decisions by what I told him .smh as fast as we walked in was as fast as we walked out .. Terrible terrible terrible would never go there again or recommend it to anybody.
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Jun 4, 2015
my experience was very good, i ended up buying the car.
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Apr 1, 2015
Received a response and they wanted to help but didn't have what I was looking for
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Mar 29, 2015
I received a call right away, with follow up calls. Very courteous.
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Jan 13, 2015
Jattan
0
The dealership responded soon after I made my request to see the car...... The salesman Connor was very helpful...
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Dec 6, 2014
Overall experience was good. I would recommend them to a friend.
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Dec 5, 2014
Salesman was not honest about where cars came from. I asked if cars were rentals due to the high milage he said no. I found Enterprise documents in the vehicle. Other vehicles had body repairs from accidents. Very disappointed.
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Oct 25, 2014
My rep was very helpful.
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Old Dealer Reviews

Sep 2, 2014
Very good experience
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May 12, 2014
Every attentive, responded to every inquiry I sent and even said they would look for cars that fit my needs. I was unable to get to their lot, however.
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Apr 24, 2014
They responded next day
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Mar 3, 2013
I would never go back. Played lots of games, broke lots of promises. I was speaking with someone on the and nothing she said was accurate. When I got to the dealer one of the cars was sold and one was "lost"(then i was told it was sold, and a week later it is still listed for sale).At first they tries to talk me into an older car with more miles than I had. And then they tried to show me something new- but when I ran the numbers- I was paying 41,000 for a 28,000 car. The car with I spoke with wasn't even a sales person, they set me up with someone else, and while I was sitting there they changed sales people. Also, I received multiple emails stating that they would offer 3500 more for my trade, they offered me less than any other dealer I set foot in. Total waste of time!!
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