Bob Stall Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

7601 Alvarado Rd
La Mesa, CA 91942

Map & Directions

http://www.bobstall.com

Sales: (619) 825-1632

Service: (619) 460-1311

Today 8:30 AM - 9:00 PM (Open Now)

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Sales Reviews (24)

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All reviewers have been verified to have contacted this dealer – Learn More

Sep 23, 2019

Malcolm

They don’t play games, they will price match to get a sale, but I don’t operate like that.

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Response from current dealership:

Good Morning Malcolm, Thank you for the wonderful review. We pride ourselves on providing a transparent process, we back that with the lowest price guarantee. We look forward to seeing you again soon!

Thank you,
Rebecca, Customer Service Manager - rebeccac@bobstall.com

Sep 11, 2019

Guru1B7RX

The posted price of $35,021 was on your web site on 9/4. I contacted dealer for a cash purchase quote and they did respond with an out the door price of $41,699 the following day. I, in turn, asked. "How did the posted sales price go up nearly $5K from posted sales price? Even when ~$2,800 in sales tax and DMV fees of $~620 did not add up to the $41,699 I was given. I was told the incentives and rebates had changed (from Labor Day sale I assume). I have now decided to wait until the next "Big Sale" as I see the posted sales price is now nearly $38K and after sales tax and license fees would more closely result in the $41,699 price I was quoted on 9/5. I simply thought with closeout year on the discontinued Impala model they would be willing to honor the 9/4 CarGuru posted price.

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Response from current dealership:

Thank you for sharing your experience. We like to work with us customers to make sure they are getting all available incentives. If you call me at 619-460-1311 I can make sure we are all on the same page.

Thank you,
Rebecca, Customer Service Manager - rebeccac@bobstall.com

Aug 7, 2019

Cynthia

From the phone conversation through purchasing the car George was so helpful he negotiate a good price for our trade-in and most of all the the process in buying the car did not take long went smoothly and enjoyable. We are a happy customer when we left.

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Response from current dealership:

Good Afternoon Cynthia, Thank you for sharing the wonderful experience you had with George. We look forward to seeing you again!
Thank you,
Rebecca, Customer Service Manager - rebeccac@bobstall.com

Aug 4, 2019

Jffarraro

Excellent service; Sales rep George was helpful and informed.

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Response from current dealership:

Thank you for the wonderful review! We look forward to seeing you again in the future for any automotive needs!
Thank you,
Rebecca, Customer Service Manager - rebeccac@bobstall.com

Jul 2, 2019

Nora

Great experience! Dealer knowledgeable, vehicle presented exactly as advertised, if not better. Staff extremely friendly! Really enjoyed the lack of "pressure"!! Have already recommended dealership to 2 friends!! Thank you!!!

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Response from current dealership:

Good Afternoon Nora, We appreciate the feedback and trusting us with your friends and family. If there is ever anything you need please let us know!
Thank you,
Rebecca, Customer Service Manager - rebeccac@bobstall.com

May 23, 2019

Marsha

Every person I spoke with was friendly professional.

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Response from current dealership:

Good Afternoon Marsha,
Thank you for your kind words about our staff, we hope to see you again soon.

Thank you,
Rebecca, Customer Service Manager - rebeccac@bobstall.com

May 19, 2019

Marc

Hassle free, fair price

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Response from current dealership:

Thank you for the great review, we look forward to seeing you again soon!

Thank you,
Rebecca, Customer Service Manager - rebeccac@bobstall.com

May 3, 2019

David

Great experience with Mo. Couldn't be happier

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Response from current dealership:

Thank you for sharing your great experience with Mo, please let me know if there is anything we can do for you!

Thank you,
Rebecca, Customer Service Manager - rebeccac@bobstall.com

Apr 10, 2019

Sean

Great experience at all points. My salesman Alan was very helpful.

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Response from current dealership:

We are happy to hear Alan was able to help you! Please let us know if there is anything else we can do for you.
Thank you,
Rebecca, Customer Service Manager - rebeccac@bobstall.com

Apr 1, 2019

David

Very good response

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Response from current dealership:

Thank you for the kind feedback, we look forward to seeing you again soon!
Thank you,
Rebecca, Customer Service Manager - rebeccac@bobstall.com

Mar 24, 2019

Tiffany

Had a great experience left with a different car I came to look at but couldn't be happier.

1 people found this review helpful.

Mark helpful

Response from current dealership:

We are happy to hear that our sales team was able to find the right vehicle to meet your needs! Please let us know if there is anything else we can do for you.
Thank you,
Rebecca, Customer Service Manager - rebeccac@bobstall.com

Jan 1, 2019

GuruYXNX2

They treated me quickly, but they did not help me as I expected. I am very responsible and I felt sad because they did not give me the truck.

2 people found this review helpful.

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Response from current dealership:

Thank you for your review. I am glad to hear our team could provide you with a 5-star experience. See you next time!

Best regards,
Jack Atkins, JackA@bobstall.com

Nov 7, 2018

Crockadoc

Salesmen were actually really great. Unfortunately the vehicle I went to see was misrepresented in the add and had 3 different areas of damage not shown in post pictures

1 people found this review helpful.

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Response from current dealership:

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.

Sincerely,
Mike Gamino, Sales Manager, mikeg@bobstall.com

Sep 6, 2018

Hppylogn

Great follow up.

1 people found this review helpful.

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Response from current dealership:

Thank you for your review. We're glad to hear everything went well for you.

Sincerely,
Mike Gamino, Sales Manager, mikeg@bobstall.com

Jul 10, 2018

ArroyoRL14

Sold the car as I was on my way. But he did call to let me know so I wouldn't waste my time. Thank you

1 people found this review helpful.

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Response from current dealership:

Thank you for your feedback. Please don't hesitate to contact me if you would like to further discuss your experience.

Best regards,
Mike Gamino, Sales Manager, mikeg@bobstall.com

Jul 6, 2018

Paul

I bought the truck. They responded to my online inquiry. They were accommodating for scheduling to test drive the vehicle. They took all angles of my situation into consideration and patiently found a way to make it work in a way that made me feel comfortable. That is all I can ask for in a car buying experience. Tyler (the online specialist) assisted me and was top-notch.

1 people found this review helpful.

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Response from current dealership:

We appreciate you taking the time to share your feedback with us! We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again.

Sincerely,
Mike Gamino, Sales Manager, mikeg@bobstall.com

Jun 18, 2018

Thomas

Straight forward and honest help!

1 people found this review helpful.

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Response from current dealership:

We appreciate the kind words, Thomas. We look forward to seeing you again in the future!

Sincerely,
Mike Gamino, Sales Manager, mikeg@bobstall.com

May 26, 2018

GuruWTN7V

The next time that I will buy a new car I will go back to Bob Stall Chevrolet. The staff at the car dealership were very helpful and friendly.

1 people found this review helpful.

Mark helpful

Response from current dealership:

Thank you for your feedback. I am glad to hear our team could provide you with a positive experience.

Sincerely,
Mike Gamino, Sales Manager, mikeg@bobstall.com

May 12, 2018

GuruWV2WC

Nice guy, not pushy

Mark helpful

Response from current dealership:

Thank you for your feedback. We are glad to hear everything went well for you.

Sincerely,
Mike Gamino, Sales Manager, mikeg@bobstall.com

Mar 26, 2018

Nicholas

Great timing and salesmanship

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Response from current dealership:

Thank you for your review, Nicholas. We are pleased to hear about your 5-star experience with Bob Stall Chevrolet!

Best,
Mike Gamino, Sales Manager

Mar 24, 2018

Diane

The sales man was very pleasant to work with. Low pressure experience. We were able to make a deal and purchased the car. I would highly reccomend buying your next car at Bib Stall.

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Response from current dealership:

Diane, thank you for your great review. I am thrilled to hear our team could provide you with a positive car buying experience. We hope you enjoy your new vehicle and look forward to working with you again.

Sincerely,
Mike Gamino, Sales Manager

Feb 13, 2018

Tito2017

Vehicle we saw on line was the vehicle we saw there minus interior was not ivory. Vehicle was out front and internet sales person was expecting us.

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Response from current dealership:

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bob Stall Chevrolet! If there is anything else we can do for you, please feel free to give us a call.

Dave Olds, Sales Manager, davido@bobstall.com

Dec 6, 2017

Brenda

Not happy with my purchase of a car that on day 12 I discover it needs a catalytic converter and new battery. Would you have sold this car to your daughter? You should have known the issues with the car and addressed them, then could have honestly said, “We are proud of this car!” Poorly done, Bob Stall. No integrity.

5 people found this review helpful.

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Nov 6, 2017

riggsjohne

Friendly and car was there but had no gas for test drive. Car is overpriced.

1 people found this review helpful.

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Response from current dealership:

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail.

Sincerely,
Eric Beyer, Shop Foreman, EricB@BobStall.com

Read 37 old reviews

Aug 7, 2017

Ahmad

great dealership

1 people found this review helpful.

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Response from current dealership:

We appreciate you taking a moment to leave us your fantastic feedback. We look forward to working with you again in the future.

Best Regards,
Dave Olds, Sales Manager, davido@bobstall.com

Jul 27, 2017

Ross

Excellent service

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Response from current dealership:

We are so honored to have you as a valued customer, Ross! Thank you for your wonderful star rating.

Sincerely,
Eric Beyer, Shop Foreman, EricB@BobStall.com

Jul 25, 2017

warndt

Sales staff was very accommodating and straightforward with the customer. Unfortunately, the car was sold before I was able to make it to the dealership.

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Response from current dealership:

Thank you for taking the time to leave us this review. I appreciate your feedback and will share your comments with the rest of the team. Please don't hesitate to contact us as we would be delighted to help you find something similar if possible.

Sincerely,
Dave Olds, Sales Manager, davido@bobstall.com

Jul 10, 2017

They were very helpful. No high pressure tactics. Answered all my questions as best they could, although the salesman didn't know as much about the Tacoma as I did. Kind of understandable since they sell Chevys and not Toyotas. A good dealership that I wouldn't hesitate to do business with again.

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Response from current dealership:

Ed, thank you for taking the time to leave us this great review. I am happy to hear our team could provide you with an overall positive car buying experience. We look forward to working with you again in the future.

Sincerely,
Dave Olds, Sales Manager, davido@bobstall.com

Jul 9, 2017

Guru9H6TJ

Friendly dealership. My original salesman was not on site when I could n=make it so "Al" stepped up and was very professional and courteous. The facility was very clean and offered refreshments. The car was as advertised, great condition and ran well. Due to confilcting schedules the original salesman was not available. However, he was persistent with calling/text messaging. Even though not at work, he called even after I had purchased the car. He promised to get the dealer to wash it for me before I got there but they didn't. So I washed it myself. Overall, I would still recommend this dealership.

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Response from current dealership:

We appreciate you taking the time to leave us this great review. I am happy to hear Al and our team could provide you an overall positive experience. If you need anything else, please don't hesitate to contact us.

Best Regards,
Dave Olds, Sales Manager, davido@bobstall.com

Jun 7, 2017

Jane

The dealer was very informative and forthcoming. However, the price of this vehicle with high mileage was non-negotiable per the dealer.

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Response from current dealership:

I appreciate you taking the time to leave us your feedback, Jane. I will share your comments with the rest of our team. Please don't hesitate to contact me if you would like to further discuss your visit.

Sincerely,
Dave Olds, Sales Manager, davido@bobstall.com

Jun 7, 2017

Damien

Very good experience, but the used vehicle was already gone by the time I got there. Ended up coming back and buying a new vehicle from this dealership at the end of the week.

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Response from current dealership:

Thank you for your feedback, Damien. Feel free to contact me at your convenience if you would like to further discuss your visit.

Best Regards,
Dave Olds, Sales Manager, davido@bobstall.com

Apr 25, 2017

16804

Immediate response to questions. Very helpful.

1 people found this review helpful.

Mark helpful

Response from current dealership:

Thank you for your positive feedback! We are happy to hear everything went well for you.

Sincerely,
Dave Olds, Sales Manager, davido@bobstall.com

Mar 24, 2017

Endi

It was an amazing experience!

Mark helpful

Response from current dealership:

Thanks so much for the fantastic review, Endi! We are thrilled to hear everything went well for you. We look forward to working with you again.

Best Regards,
Dave Olds, Sales Manager, davido@bobstall.com

Jan 12, 2017

Michael

They never ever wanted to work out any deal with me and not that nice of salesman..

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Jan 1, 2017

Steve

Went in and met w Bob from internet, had a vehicle picked out, and he never called to set up appointment that weekend. Looking to go out of state now to buy.

1 people found this review helpful.

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Dec 13, 2016

Mark

Best car buying experience ever!

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Nov 27, 2016

Arlene1952

Great sales people and a comfortable and easy experience. I bought the car that was on Cargurus..

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Aug 29, 2016

shawnhobs

Excellent experience. Bob Stanely contacted me the very next morning. I was a little hesitant being that I never purchased a car remotely before. Bob made the process a snap and I had the car a week later.

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Aug 11, 2016

Danna

When originally contacted by one agent I asked if the price on a particular used car would be negotiable and the answer was "everything is negotiable". Unfortunately once there, my niece and I were handed off to another agent and after the test drive we find out, they were not willing to negotiate. So it was a waste of my gas and time. I totally understand the need to get the most $ from their sales, but don't seem to be open to negotiation when you are not. Be honest!

0 people found this review helpful.

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Aug 9, 2016

Courtney

Quick response but poor customer service and unwilling to negotiate

1 people found this review helpful.

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Jul 20, 2016

Gilberto

Contacted me quick and with all the informacion that i need.

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Jul 2, 2016

Max

I never went in to this dealer, but their emails were presentable and had good information. As far as up front customer service is what my rating is on

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Jun 10, 2016

Vince

Excellent dealership , amazimg staff. I found the car I was looking for on line then negotiated over the phone with Allen, drove 85 miles to pick it up my new car No pressure no gimmicks Thank you

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Jun 5, 2016

Responded quickly and professionally !!!

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Apr 6, 2016

Nereida

Didn't get an explanation why I didn't get the vehicle I wanted.

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Mar 20, 2016

Christian

Great staff, do your research and get what you want or more

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Mar 17, 2016

Andrew

Amazing

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Jan 6, 2016

ruben

The dealer responded on all my inquiries but we decided not to buy this car. But the dealer rep was very helpful answering our inquiries.

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Nov 19, 2015

dan

Salesman curt and somewhat aggressive

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Nov 10, 2015

Ruben

Best experience ever. These guys were no pressure and managed to get me a great deal even though my credit wasn't all that great. Entire transaction took less than three hours and I drove off with a great vehicle . Mind you, I drove from Anaheim to San Diego and it was well worth it.

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Response from current dealership:

Ruben,
It's great to hear about your experience at Bob Stall Chevrolet. Thank you for driving down from Anaheim. Thank you for taking the time to let us know how we did. There's nothing better then a happy customer!!

Oct 24, 2015

Melonee

The two people I dealt with were both great. Informative, concerned about my wants and needs. I truly appreciated both of them.

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Response from current dealership:

Melonee,
We really appreciate you letting us know how we did. Thank you for your purchase. Enjoy it!

Oct 15, 2015

Connie

Great experience and purchased from Matt in Internet sales. He was so easy to work with and no pressure. Top notch dealership all the way around.

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Response from current dealership:

Thank you for letting us know how Matt Watanuki was able to help you into a great deal on the Malibu and he really enjoyed working with you as well. Keep us in mind if you have any questions about how things operate now that you have been in the Malibu a few days.

Aug 13, 2015

Jeff

very helpful, and the auto's were clean and well maintained.

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Jun 13, 2015

Greg

Quality, professional and courteous. This is where I purchased my jeep.

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May 19, 2015

Daniel

The best

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May 7, 2015

Heidi

I did't actually find a car here, but they tried and I appreciate that.

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Mar 10, 2015

Tzsanae

Fast response and not pushy

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Feb 10, 2014

Joshua

immediate contact

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Oct 28, 2013

steve

This dealer and the salesman ( Ziegie ) were very easy and pleasant to do business with. No hassle, the car was just as described and I would recommend Bob Stall Chevrolet to any of my friends or family. Thanks again Mike Ziegler... Ziegie !!!

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Sep 9, 2013

nissim

Very good

Mark helpful

Jun 12, 2013

PHILIP

Dealer responded quickly but did not have what I was looking for at the time.

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Bob Stall Chevrolet

Bob Stall Chevrolet

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