Biggers Mazda

1320 E Chicago St
Elgin, IL 60120

http://www.biggersmazda.com

Sales: (847) 563-4091

Service: (866) 681-6469

Today 9:00am - 9:00pm

(Open Now)

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Sales Reviews (13)

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James

Feb 25, 2017

Excellent greeters, very poor when it comes to giving a fair market price/negotiating on a used car trade-in value - no leeway for trading.

3 of 3 people found this review helpful.

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Don

Dec 31, 2016

I have bought two cars from this dealership. Pleasant company to work with.

2 of 5 people found this review helpful.

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Nathan

Nov 8, 2016

Knew what I wanted, they got me in what I wanted.

1 of 3 people found this review helpful.

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Bishwas

Jun 10, 2016

Easy and straightforward. Got a '14 Grand Touring. David Domanski is a great guy there.

1 of 1 people found this review helpful.

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Alex

Jun 2, 2016

There was the initial contact, however, I purchased a car from a local dealer before I could visit Biggers Mazda. Just the fact that they contacted me is good enough to start and gets them a "good" rating.

0 of 2 people found this review helpful.

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Carla

Jun 1, 2016

They responded initially, but did not follow up once I emailed the specifices of the payment and price I was looking for. I was planning on making a visit there on Memorial Day and, in return for not hearing back from them, did not Either He didn't think I wasn't worth their time or it was just poor customer service. Regardless, they lost my business.

6 of 7 people found this review helpful.

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David

May 24, 2016

Got a huge runaround from the salesperson. I will not buy from this place. Too bad because I really liked the car.

4 of 5 people found this review helpful.

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Robert

Mar 18, 2016

Not impressed, they were willing to sell me a new car that have been damaged with out telling me about it.

3 of 4 people found this review helpful.

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cmtfan69

Feb 14, 2016

dealer responded promptly to inquiry, I have not had a chance to stop in but sales only followed up once which is nice.

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Peppers

Dec 1, 2015

Contacted dealer explicitly stating I was interested in purchasing a specific type of vehicle and asked for a list currently available. Instead of pursuing a sale, the salesman dismissed me and told me to look on their website and call them back. I purchased the same vehicle from another dealer the same day that engaged their customer and understood how to close a sale.

3 of 4 people found this review helpful.

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Anne

Nov 1, 2015

Experience was great. They didn't pressure us or keep us there for a ridiculous long time. Happy they didn't waste our time. The vehicle itself was disappointing though. There were things that you'd only notice by physically seeing the vehicle, so glad we went.

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Cindy

Aug 26, 2015

There were a lot of empty promises made on an initial visit that did not pan out when I returned to the dealer later to purchase.

2 of 3 people found this review helpful.

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John

Aug 19, 2015

great business!, great people

1 of 1 people found this review helpful.

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Read 8 old reviews

MannyFernandez

Feb 3, 2015

exelent service. Our dealer David was very professional and went above and beyond to answer all of our questions about the vehicle. W e would definitely recommend this dealership to anyone.

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Fredric

Jan 10, 2015

It took multiple emails to get an answer. That answer was the vehicle was sold, but it was/is still listed

1 of 1 people found this review helpful.

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icebug55555

Nov 29, 2014

Marco and Ron were great, we were happy with our purchase and never felt pressured into making a decision. All in all, it was a good experience and we're happy we purchased from Biggers.

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Sarah

Sep 8, 2013

Excellent customer service...they all made us feel welcome and respected. I would definitely deal with Biggers Mazda again :)

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jeff

Sep 3, 2013

sales people don't respond promptly when you inquire about specific vehicle you're interested in. Can't say right answer to get you to even go there. Will never read ad from them again

0 of 1 people found this review helpful.

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Ken

Aug 19, 2013

Marco was fantastic and did a great job of working with us and describing the features and benefits of the Mazda CX-5. They didn't have the particular color we were interested in and found it at another nearby dealer. I would recommend checking this dealer out if looking for a new Mazda.

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justin

Apr 21, 2013

Bought a different model. Dealer was fine

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Maxine

Aug 21, 2012

dealt with Franco he was very nice and friendly we were unable to reach a deal at this time due to our situation but would definitely recommend this dealership.

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