Biggers Mazda

1320 E Chicago St
Elgin, IL 60120

Sales: (847) 563-4091

Service: (866) 681-6469

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2012 Buick Enclave Premium FWD Used Cars in Elgin, IL 60120

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All reviewers have been verified to have contacted this dealer – Learn More
Jan 17, 2018
The staff at bigger Mazda are very professional.
Is this review helpful? Yes | No
Jan 5, 2018
Sandradee1224
They were awesome! I bought this Tribute!
Is this review helpful? Yes | No
Dec 11, 2017
Very good and if we had not found a car closer to home, we probably would have gone with this one.
Is this review helpful? Yes | No
Oct 22, 2017
Great dealer. Very responsive.
Is this review helpful? Yes | No
Sep 16, 2017
Made a good deal quickly.
Is this review helpful? Yes | No
Aug 27, 2017
I rarely write reviews, and have almost never had a great experience at a car dealership at any level – not a shocking statement, I know. However, I recently helped my mom find and buy a car and landed at Biggers Mazda after going through a few very disappointing experiences. Biggers is an hour away for me, but it was worth it. For the car we were looking for, Biggers had the most competitive prices, and most importantly they didn’t layer on additional out the door charges accept the required ones (tax, title, etc.)- no additional destination fee, advertising, detailing, and other garbage phony fees. Even though they were competitive to start with, they were still willing to negotiate a reasonable amount. From my initial interactions with Stephanie online and on the phone, to George (sales manager), to our sales person Joe, and finally Denise who walked us through the paperwork – everyone was reasonable and really genuinely great to work with. I would definitely recommend Biggers Mazda if you are looking for good deal with good people.
2 of 2 people found this review helpful.
Is this helpful? Yes | No
Aug 18, 2017
The purchase did not work out for me, but the dealer was very responsive when I first emailed them. They were honest, attentive, and friendly.
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Feb 25, 2017
Excellent greeters, very poor when it comes to giving a fair market price/negotiating on a used car trade-in value - no leeway for trading.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Dec 31, 2016
I have bought two cars from this dealership. Pleasant company to work with.
2 of 5 people found this review helpful.
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Nov 8, 2016
Knew what I wanted, they got me in what I wanted.
1 of 3 people found this review helpful.
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Jun 10, 2016
Easy and straightforward. Got a '14 Grand Touring. David Domanski is a great guy there.
1 of 1 people found this review helpful.
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Jun 2, 2016
There was the initial contact, however, I purchased a car from a local dealer before I could visit Biggers Mazda. Just the fact that they contacted me is good enough to start and gets them a "good" rating.
0 of 2 people found this review helpful.
Is this helpful? Yes | No
Jun 1, 2016
They responded initially, but did not follow up once I emailed the specifices of the payment and price I was looking for. I was planning on making a visit there on Memorial Day and, in return for not hearing back from them, did not Either He didn't think I wasn't worth their time or it was just poor customer service. Regardless, they lost my business.
6 of 8 people found this review helpful.
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May 24, 2016
Got a huge runaround from the salesperson. I will not buy from this place. Too bad because I really liked the car.
4 of 6 people found this review helpful.
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Mar 18, 2016
Not impressed, they were willing to sell me a new car that have been damaged with out telling me about it.
6 of 7 people found this review helpful.
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Feb 14, 2016
cmtfan69
dealer responded promptly to inquiry, I have not had a chance to stop in but sales only followed up once which is nice.
0 of 1 people found this review helpful.
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Read 12 old reviews
Dec 1, 2015
Contacted dealer explicitly stating I was interested in purchasing a specific type of vehicle and asked for a list currently available. Instead of pursuing a sale, the salesman dismissed me and told me to look on their website and call them back. I purchased the same vehicle from another dealer the same day that engaged their customer and understood how to close a sale.
5 of 6 people found this review helpful.
Is this helpful? Yes | No
Nov 1, 2015
Experience was great. They didn't pressure us or keep us there for a ridiculous long time. Happy they didn't waste our time. The vehicle itself was disappointing though. There were things that you'd only notice by physically seeing the vehicle, so glad we went.
1 of 1 people found this review helpful.
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Aug 26, 2015
There were a lot of empty promises made on an initial visit that did not pan out when I returned to the dealer later to purchase.
3 of 4 people found this review helpful.
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Aug 19, 2015
great business!, great people
1 of 1 people found this review helpful.
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Feb 3, 2015
MannyFernandez
exelent service. Our dealer David was very professional and went above and beyond to answer all of our questions about the vehicle. W e would definitely recommend this dealership to anyone.
Is this review helpful? Yes | No
Jan 10, 2015
It took multiple emails to get an answer. That answer was the vehicle was sold, but it was/is still listed
1 of 1 people found this review helpful.
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Nov 29, 2014
icebug55555
Marco and Ron were great, we were happy with our purchase and never felt pressured into making a decision. All in all, it was a good experience and we're happy we purchased from Biggers.
Is this review helpful? Yes | No
Sep 8, 2013
Excellent customer service...they all made us feel welcome and respected. I would definitely deal with Biggers Mazda again :)
Is this review helpful? Yes | No
Sep 3, 2013
sales people don't respond promptly when you inquire about specific vehicle you're interested in. Can't say right answer to get you to even go there. Will never read ad from them again
0 of 1 people found this review helpful.
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Aug 19, 2013
Marco was fantastic and did a great job of working with us and describing the features and benefits of the Mazda CX-5. They didn't have the particular color we were interested in and found it at another nearby dealer. I would recommend checking this dealer out if looking for a new Mazda.
Is this review helpful? Yes | No
Apr 21, 2013
Bought a different model. Dealer was fine
Is this review helpful? Yes | No
Aug 21, 2012
dealt with Franco he was very nice and friendly we were unable to reach a deal at this time due to our situation but would definitely recommend this dealership.
Is this review helpful? Yes | No

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