Biggers Mazda

Made a good deal quickly.

I rarely write reviews, and have almost never had a great experience at a car dealership at any level – not a shocking statement, I know. However, I recently helped my mom find and buy a car and landed at Biggers Mazda after going through a few very disappointing experiences. Biggers is an hour away for me, but it was worth it. For the car we were looking for, Biggers had the most competitive prices, and most importantly they didn’t layer on additional out the door charges accept the required ones (tax, title, etc.)- no additional destination fee, advertising, detailing, and other garbage phony fees. Even though they were competitive to start with, they were still willing to negotiate a reasonable amount. From my initial interactions with Stephanie online and on the phone, to George (sales manager), to our sales person Joe, and finally Denise who walked us through the paperwork – everyone was reasonable and really genuinely great to work with. I would definitely recommend Biggers Mazda if you are looking for good deal with good people.

The purchase did not work out for me, but the dealer was very responsive when I first emailed them. They were honest, attentive, and friendly.

Excellent greeters, very poor when it comes to giving a fair market price/negotiating on a used car trade-in value - no leeway for trading.

I have bought two cars from this dealership. Pleasant company to work with.

Knew what I wanted, they got me in what I wanted.

Easy and straightforward. Got a '14 Grand Touring. David Domanski is a great guy there.

There was the initial contact, however, I purchased a car from a local dealer before I could visit Biggers Mazda. Just the fact that they contacted me is good enough to start and gets them a "good" rating.

They responded initially, but did not follow up once I emailed the specifices of the payment and price I was looking for. I was planning on making a visit there on Memorial Day and, in return for not hearing back from them, did not Either He didn't think I wasn't worth their time or it was just poor customer service. Regardless, they lost my business.

Got a huge runaround from the salesperson. I will not buy from this place. Too bad because I really liked the car.

Not impressed, they were willing to sell me a new car that have been damaged with out telling me about it.

dealer responded promptly to inquiry, I have not had a chance to stop in but sales only followed up once which is nice.

Contacted dealer explicitly stating I was interested in purchasing a specific type of vehicle and asked for a list currently available. Instead of pursuing a sale, the salesman dismissed me and told me to look on their website and call them back. I purchased the same vehicle from another dealer the same day that engaged their customer and understood how to close a sale.

Experience was great. They didn't pressure us or keep us there for a ridiculous long time. Happy they didn't waste our time. The vehicle itself was disappointing though. There were things that you'd only notice by physically seeing the vehicle, so glad we went.

There were a lot of empty promises made on an initial visit that did not pan out when I returned to the dealer later to purchase.

great business!, great people

exelent service. Our dealer David was very professional and went above and beyond to answer all of our questions about the vehicle. W e would definitely recommend this dealership to anyone.

It took multiple emails to get an answer. That answer was the vehicle was sold, but it was/is still listed

Marco and Ron were great, we were happy with our purchase and never felt pressured into making a decision. All in all, it was a good experience and we're happy we purchased from Biggers.

Excellent customer service...they all made us feel welcome and respected. I would definitely deal with Biggers Mazda again :)

sales people don't respond promptly when you inquire about specific vehicle you're interested in. Can't say right answer to get you to even go there. Will never read ad from them again

Marco was fantastic and did a great job of working with us and describing the features and benefits of the Mazda CX-5. They didn't have the particular color we were interested in and found it at another nearby dealer. I would recommend checking this dealer out if looking for a new Mazda.

Bought a different model. Dealer was fine

dealt with Franco he was very nice and friendly we were unable to reach a deal at this time due to our situation but would definitely recommend this dealership.