Best Chevrolet, Inc.

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GM Certified Internet Dealer, GM Certified Used Vehicles

2600 Veterans Memorial Hwy
Kenner, LA 70062

Sales: (504) 777-2697

Service: (504) 273-7055

Today 9:00 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 3, 2018
GuruDRNCX
They were great !
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Dec 22, 2017
Guru3ZX5
The used car sales manager was not helpful the first time we went to look at this car and said they will not come down on the price. We left and 3 weeks later the price had gone down almost $4000. We went back a second time to talk about the car and he wouldn’t even give us the Nada on my trade in. He was way under and would not negotiate. I would not recommend this dealership to anyone. Horrible experience
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Nov 11, 2017
Very nice
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Sep 24, 2017
The sales people were rude and condescending. They came up with an elaborate lie about another potential buyer who was trying to trade in a car with the same exact VIN as my car. The sales manager Bobby is a real piece of work, your classic used car salesman type. He's the one that concocted the lie about someone trying to trade in my car and I'm still not sure he went to such lengths. AVOID this place at all costs.
6 of 7 people found this review helpful.
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Sep 23, 2017
aduffourc
I purchased this car after I fell in love with it. The sales person was so helpful and made it easy for me to make it mine...
0 of 1 people found this review helpful.
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Sep 4, 2017
Buying the truck was easy. They work with me a lil bit. BUT after only four days of driving the truck the transmission went out. I brought it in to be fixed and said that it should be at there cost but the manager and salesman said i would have to pay 2000 dollars to get it fixed or buy another. Moral of the story is I had the worst experience tbh and I hope no one else gets treated the way I did.
5 of 5 people found this review helpful.
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Jul 25, 2017
Mpemba
95
email contact only, very courteous but the car had been sold by the time I wrote back
2 of 2 people found this review helpful.
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Jul 16, 2017
Very good salespeople.No matter your situation, you can get what you need.
1 of 1 people found this review helpful.
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Jun 24, 2017
Dealer did contact me promptly and has followed up
2 of 2 people found this review helpful.
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May 7, 2017
The representatives of this dealership was pleasant and cordial, and attentive. We currently have a set appointment to discuss options on a vehicle I have inquired about.
1 of 1 people found this review helpful.
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Feb 9, 2017
I just wanted to know the price and they immediately gave me the information I requested. No hassles whatsoever.
5 of 5 people found this review helpful.
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Jan 27, 2017
Today_984
Best Chevrolet was great service
2 of 2 people found this review helpful.
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Jan 14, 2017
wouldn't recommend to anyone! Set up an appointment to look at vehicle and asked them more than once to make sure that it was still there before i bothered coming over! They assured me that it was still there. Once I got there I was then informed that the car had been sold!
11 of 15 people found this review helpful.
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Jan 6, 2017
Good
4 of 5 people found this review helpful.
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Dec 5, 2016
Car wasn't there still made me come in without me knowing it was gone . Smh
10 of 11 people found this review helpful.
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Nov 9, 2016
They responded quickly and asked if I had any questions. I was pleased with the time they were willing to give about the history of the car. Thanks
6 of 7 people found this review helpful.
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Nov 1, 2016
Great Salesman unfortunately the vehicle was sold prior to my arrival
5 of 7 people found this review helpful.
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Oct 7, 2016
Janellejanae
Wonderful! I purchased this vehicle and love it!
2 of 2 people found this review helpful.
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Sep 26, 2016
4 different sales people replied by email, none of them answered the simple question . Is the car still available ? Instead they replies was all about there great sales team and how wonderful they are. I'm a busy person and I don't have time to play games with sales people that can't answer my questions.
13 of 14 people found this review helpful.
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Sep 8, 2016
The sales person lied and was not truthful when we asked if the vehicle was in a wreck or had any damage he said no. after speaking to used sales manager he stated vehicle was in an accident and airbags were deployed.
11 of 13 people found this review helpful.
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Sep 6, 2016
Dealership contacted me twice about the vehicle I inquired about.
2 of 3 people found this review helpful.
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Aug 16, 2016
These people didn't have car available. Waisted my time going to dealership. One salesman lied and said he was the manager so we would not report the event.
7 of 8 people found this review helpful.
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Aug 12, 2016
I must say that they had a lot of cars to choose from. But I was interested in this one particular car. So, when it came time to negotiate a price in the price range I wanted they failed to do that. I mean come on these are used cars. I was really hoping and I was ready to purchase that vehicle but I guess I'll be looking elsewhere.
7 of 8 people found this review helpful.
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Jul 16, 2016
The saller emailed me.. I felt from what he said,If I don't wont the truck, don;t waste his time.
6 of 7 people found this review helpful.
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Jul 8, 2016
No problems
2 of 3 people found this review helpful.
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Jul 4, 2016
No complaints
2 of 3 people found this review helpful.
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Jun 21, 2016
Great guys .. Very prompt response !
2 of 3 people found this review helpful.
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Jun 11, 2016
They sold the car to auction the day after I had an appointment to see it, an appointment I didn't make (they suggested it, I said I couldn't be there). The next day I could get to the dealership, called and confirmed the car was available, and half way to the place (it takes about an hour to drive there) they called and said they'd sold the car to auction.
7 of 8 people found this review helpful.
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Jun 2, 2016
Very unprofessional on the phone.. Sales man name was chase. The car sold and I didn't even get any info on it.
7 of 8 people found this review helpful.
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May 20, 2016
The sales guy was nice an friendly they was located just a little far away but I would give him a chance to earn my business next Time.
2 of 3 people found this review helpful.
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May 10, 2016
Salesman was very responsive. He did fail to mention the hail damage (after I missed it!) but car was priced right.
3 of 3 people found this review helpful.
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Mar 27, 2016
Fast deal without any aggressive sales approach, good understanding about the true market value
2 of 2 people found this review helpful.
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Mar 24, 2016
Great
2 of 3 people found this review helpful.
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Mar 14, 2016
High pressure Took forever to find the right car
4 of 5 people found this review helpful.
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Feb 12, 2016
Tabitha followed up with several phone calls. Very professional. I have since purchased a Venza from another dealership. This was through no fault hers. Thanks Tabitha!
2 of 4 people found this review helpful.
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Feb 5, 2016
Terrible the car was wrecked They never said that or showed it in the pictures and if someone is buying a car they expect them to at least have the inside of the car clean
6 of 7 people found this review helpful.
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Jan 20, 2016
I was told that the 2010 Chevy Camaro SS was at the best Chevrolet kenner location on Monday at approximately 2pm got to the location at 515pm and the car was not at the dealership. I was told by the sales rep that I was speaking with it was there when I got there he sent another sales rep to help me. This rep went to get the car from the extended car lot. he came back to me and told me the car was not there then he told me to go inside and wait for the original sales rep so I sat for approx. 20 min before he even acknowledged me. Then once he did he went on to tell me someone must have came to pick the car up bc it is on the westbank at their sister dealership for someone to look at it. well I went to the sister dealership which was about 45 min away and no one was looking at the car it was sitting on the hwy advertising.
8 of 8 people found this review helpful.
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Read 24 old reviews
Dec 22, 2015
stupid couldn't tell me how to get to best chev. the worst unbelievable the sale men had no clue forget going there
5 of 5 people found this review helpful.
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Dec 21, 2015
Very hands on.
2 of 3 people found this review helpful.
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Dec 20, 2015
Great
2 of 3 people found this review helpful.
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Nov 4, 2015
they were very helpful and helped me understand about purchasing the car
3 of 4 people found this review helpful.
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Oct 25, 2015
This dealership was incredible. The sales associate Rob was very personable and didn't haggle with price.
4 of 4 people found this review helpful.
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Apr 17, 2015
Fabulous
2 of 3 people found this review helpful.
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Mar 19, 2015
Did not have the car the next day on the lot . They sailed some one was test driving it. Then he said it was sold when I went there they . Theydid not call me until that night and did not no the car was not there.
3 of 3 people found this review helpful.
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Jan 20, 2015
Help in every way they can
1 of 1 people found this review helpful.
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Response from Best Chevrolet, Inc.:

thank you for the positive review.
Jan 1, 2015
Responsive to inquiry. Minus two points because I requested communication via email only yet began getting calls.
1 of 1 people found this review helpful.
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Dec 24, 2014
Completely unprofessional and Horrible customer service. The vehicle was "sold that day" when I showed up for my appointment. When I asked to see another one listed I was told it too was sold that day. Seems suspicious as it is still listed on their website and it's been a month. We went next door to Ray Brandt Toyota told them what we were looking for even though they didn't have it, they went out of their way and found the exact car and color we wanted. They were wonderful!
3 of 3 people found this review helpful.
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Nov 27, 2014
I live 75 miles from best Chevrolet . I initially dealt with my salesman through email. He was diligent in his communications, but when I received the quote for my vehicle there were $665 worth of fees and charges that no one was willing to give me any explanation for. In the interim the vehicle I was interested in sold. I have since chosen not to purchase from this dealership.
2 of 2 people found this review helpful.
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Nov 15, 2014
Good
1 of 1 people found this review helpful.
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Oct 15, 2014
dealer response was great and honest,the car had a non working top
1 of 1 people found this review helpful.
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Response from Best Chevrolet, Inc.:

Thank you for the review.  We try to be honest and upfornt with our guests.
May 27, 2014
Incredible sales person and finance manager
1 of 1 people found this review helpful.
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Response from Best Chevrolet, Inc.:

Thank you for the positive review.
May 21, 2014
They sold this 06 Sierra while i was enroute to the dealership without my knowledge. So now im reluctant to settle on any vehicle now.
1 of 1 people found this review helpful.
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Response from Best Chevrolet, Inc.:

We are sorry for your poor experience.  Sometimes there and multiple people who are trying to purchase the same car.  It is tough to please everyone in that sistuation.  Someone is usually upset.  I am sorry this time it was you.
May 2, 2014
Great service
1 of 1 people found this review helpful.
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Response from Best Chevrolet, Inc.:

thank you for the positive review.
Apr 19, 2014
gckelly2
The staff was absolutely helpful and great overall! We arrived to look at one vehicle and drove off with a better one!
1 of 1 people found this review helpful.
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Response from Best Chevrolet, Inc.:

Glad you had a great experience!
Mar 14, 2014
they responsed back quickly but the car i wanted was cash buy only but otherwise there services was excellent
1 of 1 people found this review helpful.
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Feb 22, 2014
When I got there, I was told that they couldn't sell the car, but they had plenty others.
1 of 1 people found this review helpful.
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Response from Best Chevrolet, Inc.:

We check every vehicle we sell for mechanical soundness.  If a vehicle fails inspection, we will not sell it to a customer.  We are sorry you are upset, but we do not want to sell vehicles that are not in proper working order.
Feb 16, 2014
Recieved a call back in a timely manner. Answered all my questions. Gave me emails and updates. Great staff.
1 of 1 people found this review helpful.
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Dec 20, 2013
Responded quickly & kept me posted with inventory,
1 of 1 people found this review helpful.
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Oct 28, 2013
Great so much info!!!
1 of 1 people found this review helpful.
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Feb 5, 2013
Horrible customer service. Will never ever buy from here.
1 of 1 people found this review helpful.
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Dec 30, 2012
stcarr1
Sales person did not review carfax and knew nothing about the vehicle. Poor representation. I would not buy from them.
2 of 2 people found this review helpful.
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