Bert Ogden Chevrolet Cadillac

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GM Certified Internet Dealer, GM Certified Used Vehicles

1400 E Expy 83
Mission, TX 78572

Sales: (956) 205-0769

Service: (956) 205-0664

Today 8:30am - 8:30pm
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Nov 4, 2017
I have purchased 4 vehicles online. This dealership contacted me by automation. . I never had a personal contact as stated. The car I was interested in has been sold.
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Oct 12, 2017
I will Never do business with these people. This is the second time I have problems with them. First time it took 3 months for them to fix my front bumper of a new car I bought from them, and when they fixed it, it only took 10 mins. Why make customer wait so long 3 months. This last time I was interested in a 2015 Cadillac SRX it was at a good price in CarGurus. I sent them an msg I was interested the salesperson called me and told me they No longer had it in stock but they had other vehicles I can go see. A friend who works for them did a favor for me and checked he told me it was in the body shop they were fixing some dings because management wanted to increase the price on the car. Bert Odgen are a bunch of Liars I would NOT Recommend you do business with them Ever. Their Slogan is "DALE GAS".. give it gas..Yes DALE GAS but to another dealership. Look for an Honest Dealership.
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Sep 10, 2017
Mileage reported was inaccurate. Pictures were also inaccurate; missing rugs, emergency spare and jack that came with the car were also removed. Popped corn and bag from a movie theatre showing recently, was found in vehicle from employee driving the car, multiple deep scracthes on the hood of the car, not shown in listing. Both right and left side of the vehicle has deep dings and dents from other cars opening and closing their car doors and damaging this vehicle and/or vice versa. Middle console ac vent facing back seat, is missing; leaving a gaping hole. Can go on...Manager with green eyes and glasses, was unphased by the discrepencies, careless in his approach, and very unprofessional. Needless to say they lost a cash sale.
3 of 3 people found this review helpful.
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Aug 24, 2017
Linda the salesperson contacted me quickly & answered all my questions.
0 of 1 people found this review helpful.
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Jan 21, 2017
Awesome Employees. thank you
0 of 1 people found this review helpful.
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Nov 28, 2016
Good
0 of 1 people found this review helpful.
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Aug 13, 2016
Never has the truck, always sold, does not clean up advertisement
0 of 1 people found this review helpful.
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Read 6 old reviews
Jul 22, 2015
Great experience. The team at Bert Ogden Chevrolet worked hard to make the deal happen on my '14 Stingray, and I walked away with a much better price and interest rate than I expected.
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Apr 18, 2015
Left my information dealer never called me back..I was the one that had to call them. I Did go to the dealership and test drived the vehicle. Did want for me to give alot for down payment.
1 of 1 people found this review helpful.
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Apr 13, 2014
carrie01
5
to expensive for a 2011, wanted to sell for a 2013 pre owned model
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Mar 30, 2013
Very poor communication. There is a definite disconnect between what the customer wants and what they think the customer wants.
1 of 1 people found this review helpful.
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Mar 11, 2013
Immediate communication!
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Oct 6, 2012
I got lied to.. horrible experience!!!!
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