Audi Concord

1300 Concord Ave
Concord, CA 94520

Sales: (925) 521-6477

Service: (866) 519-1023

Today 9:00 AM - 7:00 PM
(Open Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 8, 2018
ncangia
pro staff
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Dec 4, 2017
fjames12cu
This dealer responded to the question I had about this vehicle's listing as a 2016 S P90D. The body style for this vehicle changed in 2016 which is not representative of the photos displayed. This dealer represents that this is a 2016 vehicle but that the battery rating in NOT a 90. I would question if the remainder of their listing is as flawed.
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Oct 4, 2017
Very nice and friendly. Good at customer service. Ryan Sousa was great to work with.
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Sep 6, 2017
GuruDHLD2
Please read to understand my three star rating: Not sure how to rate this because the dealer was professional and polite, but refused to sell this car to me because I was far from out of state, in little Rhode Island. I thought it strange to be advertising nationally without some type of disclaimer saying it was for sale to California residents only, but they said they've had bad experiences with out of state, internet sales. I ended up buying a lower mileage, but slightly more expensive one from a dealer in Texas, but it would have been nice to get this car because at the price, it was my first choice.
1 of 1 people found this review helpful.
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Aug 6, 2017
Good customer service and f/u. Price, however, was not competitive enough.
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Jul 25, 2017
Good
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Jun 24, 2017
Spoke with sales, drove 20 miles within an hour of conversation, car sold. I get it they sell cars however, very frustrating... a call would have been nice ...save me a trip
2 of 2 people found this review helpful.
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Jun 20, 2017
Dealer was the model of professionalism. My availability for the test drive changed 3 times and Howard was very responsive and accomodating. No pressure to purchase the car but did so because it was in great shape. Would highly recommend Howard L. and Audi of Concord!!
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May 9, 2017
When I went to their place, the car was already sold. They didn't tell me. I have driven 80 miles for nothing. The sales person told me they have another similar car but it was 15,000 $ more expensive !
3 of 6 people found this review helpful.
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Mar 31, 2017
Pleasant sales person. Professional test drive procedure. Tried to find out what I really wanted in a car. Priced too high for market, but apparently not flexible on price. We shall see...
2 of 2 people found this review helpful.
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Mar 22, 2017
The best car buying experience I've ever had. Evelynn Holtz in Sales returned my call immediately. Answered all of my questions courteously and affirmatively. Car was pristine just as described. My car was detailed and beautiful when I arrived at dealership. John in Finance was professional and signing documents were promptly prepared. I highly recommend this dealership. It is immaculate and artistically designed. A great experience from start to finish.
2 of 2 people found this review helpful.
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Dec 21, 2016
I purchased a used Outback in December and received Excellent service. Raquelle was a breeze to work with when I test-drove the vehicle, pleasant and answered all my questions. She kept in contact with me, as promised. Jon Bruckman in financing was awesome with the paperwork. When my credit union failed to get us needed answers for the sales order and wire transfer, really wasted days over the phone, Jon found me an alternate credit union that approved me at the same interest rate. Really Above and Beyond! Audi Concord is lucky to have Jon on staff, super knowledgeable and patient, an asset to their team.
2 of 3 people found this review helpful.
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Dec 1, 2016
Vtaylor3a
Very professional. Been working with Steve and he has followed up with me every step of the way answering all of my questions.
3 of 3 people found this review helpful.
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Nov 29, 2016
deal went down and i bought myself a nice low mileage used civic si. very happy with it and lynn was very helpful and made sure i got my car.
1 of 1 people found this review helpful.
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Nov 16, 2016
Great family business. Fast, kind and made you feel at home. Probably the best experience I have had at a dealership. Highly recommend!
1 of 1 people found this review helpful.
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Sep 26, 2016
Courteous, prompt follow-up.
0 of 1 people found this review helpful.
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Jul 25, 2016
Great experience. Evelynn was a pleasure to work with. She responded quickly to my requests and was willing to do whatever it would take to make a deal. She made buying our new car stress less. There is no doubt in my mind that I would definitely purchase another vehicle from Audi of Concord and definitely from Evelynn.
1 of 1 people found this review helpful.
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Jul 10, 2016
Didn't update their online inventory. Drove to the dealership only to find the car had sold a few days earlier. My experience could have been better.
1 of 1 people found this review helpful.
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Jun 13, 2016
Kaye was very responsive to our inquiries and made it one of the easiest car purchases we have ever had...
1 of 1 people found this review helpful.
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May 23, 2016
RicardoMagalhaes
Awesome
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Mar 4, 2016
The response was immediate , but the car already sold.
1 of 1 people found this review helpful.
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Read 26 old reviews
Jan 21, 2016
Very good
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Jan 7, 2016
The dealer advertises on the internet but I was told because I did not live in California they would not sell out of state.
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Dec 3, 2015
Great
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Nov 3, 2015
Took a few hours to make the deal, but non the less had a great experience. Mike kim was totally honest and great salesman
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Nov 1, 2015
Great dealership with great service. Very fast response, and it was the single easiest car buying experience I ever had. Ask for Evelynn. She was great. Great car great price.
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Oct 5, 2015
Very upfront and professional staff
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Sep 27, 2015
Attentive, professional and courteous.
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Aug 30, 2015
They said they couldn't sell the car I wanted to me in GA. I asked for further assistance but got no response. Disappointing, it is the car I am looking for and they are hard to find.
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Aug 28, 2015
Sraightforward, professional, competent. I will return at the earliest opportunity.
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Aug 20, 2015
Chris, Katrina and Sean made it a joy to buy a car! Great service and we had a few laughs as well!
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Aug 6, 2015
As expected, timely. Not too pushy. Informative. If I lived closer would have been up there and struck a deal in 10 minutes I'd bet
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May 22, 2015
Received a return call within 12 hours, and the staff were all very professional and went out of their way to get us what we wanted.
0 of 1 people found this review helpful.
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Jan 15, 2015
Almost haggle free. One counter offer, done deal. Very friendly staff, very little "car salesman pressure felt".
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Nov 18, 2014
Got EMail once with response of getting back with no further news
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Sep 11, 2014
My wife and I enjoyed buying a used Audi from this company last week. Everyone from the receptionist to the manager was a pleasure to deal / speak with. Chris Montoya and Eddie Martz were solid professionals that made the process easy.
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Aug 28, 2014
Professional and kept their promises.
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Jul 28, 2014
Unethical practices in Sales. Customer service skills "0". Concord Audi is more focused on revenue generation than agreements and promises made to the client. Choose an alternate Audi dealership.
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Jul 24, 2014
sbzcarlson
Overall, a good experience. I bought the car in California and had it delivered to the midwest. It took longer than I'd wished, but they were responsive. The car was very dusty when it arrived but they did all the repair work very well. I would use them again.
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Jun 20, 2014
Good
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Jun 20, 2014
got there, nobody attended us. Disrespectful.
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May 11, 2014
Very good
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Mar 23, 2014
Bate & switch. As soon as I got to the dealership they had just received a deposit on the vehicle, but offered to lease me a new vehicle for $900 per month.
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Mar 8, 2014
I was contacted by Mike Kim immediately. He was easy to work with over email. Unfortunately, the car I wanted sold before I could get to the lot. I would definitely work with Mike in the future.
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Jan 22, 2014
very nice purchasing experience.
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Nov 30, 2013
Didn't find what I wanted but they were pleasant.
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Jan 18, 2012
Got a immediate return call and got excellent information on available cars which helped in my car search.
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