Used Honda Civic for Sale in Miami, FL

Nice and friendly agent who quick responded to my inquiry.

The team was friendly & professional. Our only disappointment was that the ad did not clearly state the price advertised (which was the lower price) was applicable only if you financed through the dealer.

Good

Responded immediately

They're trying to sell you a car with problems and haceres not negotiable they don't want to fix anything on the vehicle I guess that's how they take care of their consumer the buyer I don't feel comfortable with them and I won't recommend that place to nobody and I give them zero ....,,

Very professional!

Overall experience was pleasant but unfortunately the desire from the salespeople to make a deal was not great. There was no negotiation room and I was forced to either take the deal they offer or leave. I chose to leave. Everything else about the experience was good.

Looking for other color options but their response was prompt

Great response to information requested.

They list some cars with great value in CarGurus. But as soon as you contact AutoMax with those great deals they have on their car, they say it’s sold. I don’t even know if their deals on their was real anymore.

they continue to list sold cars on CARGURU, When i spoke to the salesman they offer another car. typical bait and switch . I was very disappointed.

Great

Excellent service, stood by misprinted sales price !!

Helpful & eager.

And outstanding sales staff were very professional very well informed and excellent customer service no pressure and always willing to go the extra mile. I would highly recommend this dealership to anyone.

Avoid this place at all cost!! Called to see if car was there before driving an hour. When I got there they said it was at the other location. Looked at another car and it was 20% more then listed price on website. Very unprofessional!! If I could rate them a zero I would!

The car for which i had an appointment to test drive was not there. Looks like it was just bait and switch. Waste of time.

Was called, emailed and texted several times. Very good service.

never heard back from dealer. price advertised is 80% of full price. hidden fees such as 899 and 995 and more will be applied afterwards.

I came here after the people at another dealership started laughing at me wanting to know how I was going to pay for the expensive Mercedes SUV I wanted. They didn’t need to know that and the guy at Car Factory Outlet that helped me didn’t even ask. That’s what I’m talking about!

I have never once been the victim of bait-and-switch here. As testament to that I just arrived home with the exact vehicle I saw on their site for exactly what it was advertised for. That should not be exceptional but I have not had the same experience elsewhere.

English language not a skill of anyone working there. Did not want to listen. No one answers phone and states company name. Very shady.

Best ! Big help !

Absolutely horrible. Did all my paperwork, Got my insurance. Went there after they promised me everything worked nd found out the convertible top bsrely moved. They shrugged it off. Promised to refund deposit. No big deal for them. I went in an Uber. No one would go tht far to pick me up. Took hours. Cost me $55 in Uber. 16 year old took me for a test drive.. nuff said. Marie

Helpful dealer

Good response from them, not ready to buy

Answer all question asked

Quickly responded, accurate in deal specifics and courteous.

I was called the" N" word I have it in a tx to prove it I drove 260 miles to purchase a car that was trash out broken windshield, holds in the car body u can put your hand through car was in an accident never fix pic or miss leading and so is the staff scammers dont go there you would be sorry I was told they was going Repossess a car like that tonight so I can have it in the morning losers

The cars sent to cargurus arent the same ones on the lot.They do it to lure you in, having you buy using their home finacing, this way gaining interest. Do not recommend.

Excellent service, great dealership! I recommend to everybody.

Good

They called me first to try n get me to come to there dealership. I called them numerous times but could not get a hold of anyone. They finally called me back after the deal on the car I was interested in fell thru with the other customer.

Allejandro was friendly and very helpful. The car was delivered to me in key west and the process was smooth and easy. Thank you

Heavy Bait & Switch on car AND price. Car pictured on CarGurus was not the exact same car (BMW M3 rims/tires had been replaced with cheaper aftermarket rims), AND the price jumped from $24,991 on CarGurus to $31,238 in reality. They only show 80% price on CarGurus because they expect you to put 20% downpayment and finance the 80% shown at 'the price.' When I offered to pay in cash, the price was $31,238. I should have listened to the customer ratings on CarGurus. Lesson Learned.

Found what I wanted and they got me in it thank you guys enjoying my new 430i great guys at this dealer.

Bait and switch. They told me the car was located in the Miami location. I made an appointment when I got there they said that the car was in a different location but they had other vechicles I could look at. I got up and left. This is not the first time. The price advertised is different once you get there or the car is no longer there once the appointment is made.

It was great got the car I wanted

The guy who provide some help makes me feel that he underestimate my buying capacity when I asked him to improve his offer because I reviewed others online. His response was: "go and get it". Definitely, show up to this dealer with Rayban, Coach, Zara clothing, etc in order to have a nice business experience. Absolutely dissapointed.

Great experience. They worked with us to get the best rate possible. Would definitely refer them in the future.

Very good.

Very nice. Got in touch wright away. Friendly.

This was a unicorn of a deal that I just had to have. The dealer was quick, knowledgeable & fun to work with. Most pleasurable experience yet when it comes to purchasing a vehicle. I will buy from them again.

The dealer never responded to my request for information and when I called to person that answered was rude and dismissive. Ended up buying from a different dealership which I would recommend to anyone considering doing business with these people.

Good

The dealership responded in a fast, and courteous manner.

Excellent!