Used 2019 Kia Rio5 for Sale Nationwide

Excellent. TJ was very helpful and not pushy. I did not buy their car but would certainly revisit in the future.

I got a quick response from Kelly, she answer all my questions and made my online car purchase very easy. Great customer service and great service.

Yeah, not exactly happy with the response from the dealer. I simply asked for pictures but they needed my phone number for pictures? No thanks. Last time I checked, pics can be sent to my gmail account. Plenty of other fish in the sea.

Great service an friendly staff.

Did receive a prompt reply to my internet inquiry. However, difficult to get straight answers. I had question about price I needed answered before making the drive to visit. In several back-and-forth emails, the salesman avoided addressing the question. THIS is what makes me hate car shopping! I will take my business elsewhere.

Went to the dealer to find out the price of the car was different than the online. But to get the online price there was a fee of 1000 if you qualify.

Trying to work a deal. Not only did they low ball my trade but tried to tell me there is a $5000 addendum on the vehicle I wanted. When I told them I’m not paying a cent over msrp the car miraculously gets sold to another party. Stay away from this dealership!!

Truck was still at the manufacture but they insisted on $7500 market adjustment which is BS

Wanted to get the Ford escape that they had. sent in my application, they even ran my credit. they told me it was “sold” to someone else after running my credit into the ground. Tried another car and they tried making me put $2k down for my payments to be around $500 / mo. I asked if they could hold my application for 30 days and no one ever responded. bad business ethnic.

Excellent experience. Would do business with them again.

Very cordial, and responded to my inquiries.

Great car buying experience.

Cars advertised were sold, sales staff was clueless. Two different Dodge Chargers were already sold when they contact me.

After letting them do a hard pull on my credit report I couldn't even get an answer back on interest rates whether or not I was approved ridiculous I will not do business with such sloppy salespeople

The salesman Mathias was amazing! Very helpful, responded quickly, answered every question! But the paperwork/Title/office was a bad experience. Took so long to get paperwork that the 45 day temp expired!

They were quick in responding and were very helpful in answering any questions I had being a first time car buyer. I would definitely recommend.

Great selection, great service.it was awsome.

A wonderful buying experience everyone was so nice I will go back when I’m in the need for another vehicle.

I called dealer about a truck and he answered all my questions. He also said truck would be ready for test drive when we arrived and hour later. Nathan greeted us as soon as we got there. Super friendly staff and great quality vehicles..

Were very informative on car, helpful patient, went way above and beyond. Excellent. Sending everyone I talk to there. Worth the extra drive.

Very nice people to work with. Wouldn’t regret buying a vehicle from them again

Great responsiveness, quickly provided the pictures I requested. Excellent to work with, no nonsense. Highly recommended!

The dealer responded in a timely manner and followed up with multiple emails but I went with someone else.

I didn't buy a car, but I would definitely shop here again.

Louis was great to work with and he was not pushy at all. That make the experience even better.

Quick response

Best experience ever

Tiffany was awesome!!

Fabulous experience and staff! Sales contact Brittany Follmeyer was awesome!! Stopped to see a Dodge Challenger R/T on my way to see another one in Pennsylvania and ended up buying the Challenger from Buchanan Kia! Car was actually lower than the price advertised on Car Gurus - AWESOME! Love this car and the purchasing process was a no pressure, easy experience - Thank You Buchanan Kia! Would definitely recommended this dealer and would buy from them again!

So nice and attentive

My sales associate was great with his time, courteous and helpful.

Doesn’t accept Gold Coast Federal Credit Union purchases.

Very pleasant staff

If I could give zero I would. I called and explained that I was approved through westlake financial and they proceeded to run my credit through 3 different lenders without telling me and then they never called me back Very unprofessional

Inquired about a vehicle, staffs responded to me promptly, haven't get a chance to go down to the dealer yet. Looking forward to work with them, hopefully will have a pleasant buying experience.

Did not buy the Jeep but did find something else on the lot that we purchased and absolutely love. Definitely recommend them

I did not intend to contact this dealer. It was a smartphone error (how smart are these wireless devices really?). However, this dealer replied in a prompt manner.

Great guys to work with!