Used 2019 Ford Taurus SEL FWD for Sale Nationwide

Dealer was professional courteous

Prompt and courteous response via email. They fulfilled my requests and were great to work with. I have not purchased the car but it's on my radar and will keep them in mind :)) Cheers! TMcKC

Easy transaction. The staff was very helpful.

Had information I was looking for. Fantastic! Kept me posted on all recent updates.

I purchased a car and everything went very smooth

They responded and the car was not available

My experience was more than expected. I had fears of being pressured and that wasn't the case at all.The Sales Representative was polite and not pushy with emails. It overall was a positive experience.

They follow up with me. Great customer service but I never went due to the distance. I stayed in the local dealer

We had a great experience. We went knowing about dealer fees and “reconditioning” fees so we weren’t surprised and was able to negotiate and still get the vehicle for a great price. Everything went smoothly and the vehicle is exactly what I wanted and as described in their add. Ask fir Nick Young, he was easy to deal with.

Staff was easy to work with and made the process quick and simple.

They got back to me very quickly

Got back to me right away. Answering all my questions.

Best experience buying a car.

Inquired about a truck I seen Hawk Ford's website. I was told by Janette Lopez, one of their Customer Care Specialists that the truck was in stock. I specifically asked her to physically check that it was still there. She claimed it was on their lot and it was available. So I rearranged my schedule to go see it and it was not there. Turns out, it was sold days prior. Then they tried showing me a truck that was not comparable in anyway. Thanks Hawk Ford for wasting my time. Lesson learned.

Car had issues. Such as the windows didn’t go all the way up, leaving gaps and not creating a water tight seal to protect the car from the precipitation elements of snow and rain. After purchase, I’ve spent days and hours at the dealership rectifying an issue the dealership knew was present at the top me of sale. Just shady and shiesty but I got my car and it was inevitable fix. But I had to fight them to fix it.

Responded to my inquiry within 10 minutes.

They responded to me pretty quickly but unfortunately the typical games at a big dealership regarding the price. It was listed for $17,000 and called me back a second time to tell me that car gurus had the wrong price and should’ve been listed at $27,000. They never returned my call to tell me the price difference I had to make a second call to them to find out what the difference in the price was. Very unprofessional.

They were very nice people, and very helpful.

Never got to see the vehicle. On my way over, they called and said it had allegedly been stolen but never mentioned this during our previous conversations…They were very nice though!

Great

I had 3 people to email me. Not one of them would email the price of the truck. The only thing they were interested in, was my phone number! They want to talk! If, the price of the truck was more than I am willing to spend. We don't have anything to talk about!! Sounds like an Old Timey place! Where they don't advertise the price of the car. Just come on down and then, bug the crap out of you.

They contacted me but didn't send or add more pictures as I requested

The dealer did get in contact me and I advised them that the vehicle was close to $6k over the brand new sticker price used and that maybe this was due to the chip crisis and no used cars but advised this was not for me. They did follow-up in a timely manner.

Great experience. The truck was good, yet I found another truck that was much less in price and in even better condition.

Very help full

I called to see if I could test drive a mach-e. They said yes and I said I'd be there within 20 minutes. When I arrived 15 minutes later it was charging and they struggled to locate the keys. I was able to drive it.

Good sales men

Good service

Called in to schedule a test drive/purchase of vehicle. Drove from Chicago to Milwaukee to realize they had boosted the price by $1600 after I had called in two days prior! Then claimed that they had never adjusted the price even though the history is posted on Car Gurus. Disrespectful to say the least Definitely would not recommend.

They were very attentive!

Very fast response by email! Very courteous and willing to work with me!

Caring attitude. Knowledgeable. Buyer friendly.

Moffits contacted me and were very nice..

I contacted this dealer about a vehicle. They called me back and serviced my questions. I bought elsewhere, but I do appreciate this dealer's customer service.

We could not be happier with our purchase. We felt like family when we walked in. Seamless process, went for a test drive, Carl Wimberley answered all my questions. They gave me a reasonable trade in price with no haggling and not once did I feel pressured. I’ll be back here to purchase another vehicle!

They were amazing helpful and went above and beyond

Great customer service and communication A++

They have the truck still posted and its sold already

Very helpful but I set up a test drive on Thursday to happen on Saturday and when I got there vehicle had been sold. The salesman seemed genuinely sorry and disappointed. I would use them again however.

Answered quickly and got the answers to all my questions quickly.

Returned call promptly. Courteous help

They did a very great job