Used 2018 Alfa Romeo Stelvio for Sale Nationwide

Responded immediately, but car was not available for 2+weeks.

Negotiations were non existent. They wouldn't even include a discount on a Spray in bedliner that they do on site. That could have created a sale for them. Instead they are still sitting on this truck 20 days later.

Out of state sale with lots of issues on my end, Samuel was professional and helpful. I pretty much put him through the wringer and he didn’t lose his patience

Bad experience with this dealer. They advertised the car at a price and add 5k in “add-ons”

Drove over 2 hours to this shady dealership. When I got there, they changed the price from what was on the website (21,975) and added $4k. They told me the base price was 26k and I would have to negotiate from that. Why advertise one price and then change it once you make the trip to them? Because they are SHADY!!! Stay away.

Easy and stress-free experience buying a used car here.

Excellent response time. Very professional, wonderful to work with. So glad we could make a deal!

Timely response

Very responsive and nice to work with.

The internet price advertised, wasn’t the price when I arrived at the dealership, they added several options and stated we can view the Internet price just to get you in the door! Bait and switch

They contacted me after the car i was interested in was sold!? & sent me automated email

Don't even bother writing or calling. They won't tell you how much their "reconditioning fee" is no matter how many times you ask or what the total price is. They literally act like they didn't hear you on the phone. Obvious bait and switch.

Great customer service and I look forward to working with them.

Dealership was very helpful in providing timely information in a timely and professional manner. The car sold before I could get to the Dealership.

Very helpful staff sales team is great,I got the x6 I wanted. Owner was very supportive of my decision even dropped the price best place for a foreign wip!

Very happy with my purchase

Cool

Extremely rude and arrogant salesman. Vehicle has damage to the driver side. The paint was wore down to bare metal. They are asking new price money for a Vehicle that is not. Wasn't a good vibe from the get go.

Yes Brittany was great and kept in touch and followed up on every need I could imagine. I wish more dealerships and salespeople were the same. Great price on the vehicle, I didn't end up purchasing because my GF and I are stuck on a certain color however most of the vehicles at LAX Auto center are priced well and affordably.

It was a good one but I don't like to be pushed in this kind of situation. I am looking for a car, but it's not a rush. When I see what I am interested in with the options I would like, price and mileage then I'll be back in touch. Not sure why the car on the right keeps going up in price. The original price seemed far, which was about $22,000, give or take.

Deceptive marketing. Had $4100 of unadvertised aftermarket additions on a $16000 van. That’s a little over 25% above the listed price. This behavior in the used market is disgusting and must stop. It wastes buyers time and immediately creates an environment of distrust. Stay away from dealers who practice this form of car sales.

Although I found this vehicle at a place more convenient. The rep that I spoke with was very professional and courteous

Responded to my email, but we bought somewhere else. It didn’t have anything to do with the dealership. We just found a better deal.

I would give zero stars if I could. I had an appointment with a sales person to see a particular vehicle which was supposed to be ready at my appointment time. When I arrived, nobody knew who the person I had the appointment with was, and the vehicle was not there for me to drive, and I was told that it was sent somewhere else for service the day before my appointment. Everyone was just staring at me like I was crazy, and I felt very unwelcomed. I will never go back there.

Excelente experience, Oscar was very helpful, and as the car that I want was already sold, they gave me some option and we finally made a deal for another car

Splendid

I contact Dealer and according to Jessica (from the dealer) this unit was sold on Oct. 19, 2021. still have the unit for sale on cargurus....why??

Old school….in the worst way. Expect them to increase the price you’ve seen online with their $2,995 “dealer prep” fee. Even after asking several times, they can never actually give you a list of what you are paying for. They’ll sit you down for high pressure sales tactics and hope to wear you down. This wasn’t an isolated person - I saw them do this across the board. Don’t waste your time with these jokers. I wouldn’t go back to this dealership if my tire needed air.

The car I purchased already had existing damage that wasn’t listed on the description. They agreed to pay for the repairs, but I had to constantly call and try to get information about what was going on. They weren’t in contact with me I had to call roughly 20 times to get the information I needed. Overall not a good experience. Very unprofessional

Received contact Sunday afternoon about a test drive & sceduled for Monday at 11 am. Arrived at 1030 to learn car went to auction. Lost an hour of my time and wasted gas driving to an appointment. Sales should have contacted me Monday morning and advised of the situation. Never expected this experience from an ALFA ROMEO dealership.

Dealer contacted me promptly and was willing to help, but I decided to go with another vehicle.

They were extremely helpful and I ended up purchasing my vehicle.

They added lots of hidden add-ons , once they looked at my pre-approval check of 30k they kept coming back with offers adding up to that amount. Very convenient! They also said that the Add-ons are mandatory.

Awful dealership! The salesman are complete liars. They lured me in with false promises and then they suddenly decided they couldn’t do the deal and just left me hanging. Completely dissed me, they are rude and dishonest! STAY AWAY!

Car was already under contract but person at dealership wasn't aware prior to having me come into location.

More of the same , they say will help you even if the person has a bad credit ,or doesn’t have a social security number and are all lies

Fantastic online help, purchased a private car from my family.

Prompt response however unable to work a deal out

Very nice. Wish they had a vehicle we wanted.

Vehicle was exactly how it appeared on the website. Dealer was responsive and vehicle was ready for a deal when I arrived.

Even though I didn’t have time to contact them, because I was out of town, they kept communication with me at all times,they showed a lot of professionalism.

Very attentive.. Answered all my questions Salesman Matt was wonderful to work with.

We had a great call to discuss the car and they were able to answer all my questions completely.

Very prompt and informative about vehicle I was interested in.

I felt like I was the Seller and the Sales Rep was the buyer. The sales rep treated me like I was bugging him to buy the car. Follow-up was not good. I gave all my finance info. NEVER heard back from anyone for 2 days. Called and ask they remove me as a potential buyer!