Used 2017 GMC Sierra 1500 SLT for Sale Nationwide

My experience was very positive. I was waited on promptly and encouraged to take a test drive right away. They appraised my trade-in while I was on my test drive and was prepared with an offer when I returned. The negotiations went quickly from there and I received what I felt was very fair value for the trade-in and a good overall deal.

I called and they said the car was available. I drove all the way from Pittsburgh And the check engine light was on and car was making loud noise. I was told by salesman Jim they would fix it if I put a deposit on the car. I left it was terrible it should have been fixed before I got there, they should’ve never had me drive this far to see a broken vehicle.

I had a very enjoyable experience purchasing a vehicle from ERICKA the sales rep.she was a very knowledgeable and friendly sells Person and treated me very fairly. The only thing I noticed was none of The other sales people and showroom Persons did not seem very friendly and Seemed very jealous of some of the other Salesman and never smiled or said how are You-thank god for ERICKA !!!!!!!! Bb

All good no problem speedy answer good people good car dealer

Salesperson and representatives were very timely in their followup on vehicle availability

Test drove car but wasnt for me. Dealership was really good though and salesperson was very professional

Dealership contacted me once but due to busy schedule, I did not contact them back. Thus there was no more contact from them. In other words, I was contacted by them but I never got around to contacting them back. They did not try again to contact me or follow up.

He responded quickly. It was a nice message.

Very good experience, followed through with communication, wish they had the color I was looking for

No nonsense

went there to buy the car staff was friendly and very helpful

People were great no pressure or anything.

The dealer was very responsive. Al was an amazing salesman. This was the best experience I’ve ever had at a dealership. I will definitely go back to buy another vehicle.

Gerald Auto Sales replied to my inquiry immediately. However, I changed my mind and then notified them.

We had a great experience while working with Raul. Our truck of choice was washed and ready for test drive upon arrival. Raul answered our many questions about the vehicle without pressure. Even though we purchased a vehicle elsewhere, our decision was based on vehicle only. Raul was GREAT!

Prompt professional communication.

Good

Got back to me fast .. Changed my mind on the color

This is an amazing dealership. Extremely easy to communicate with, honest. Purchased the car pictured sight unseen from Ohio. I'm in Jersey. Jim sent me a video of the engine, condition of the car, interior, etc. Got a great interest rate, car was delivered to my door in perfect condition. Great price

Good communication but ended up buying a vehicle from another dealer that had closer spec's to what I was looking for.

I had a great, non-pressured experience. Bought a helluva truck also. Thanks Michael!

I've had great experience with the whole team at EVO. they are very friendly and helpful. sometimes you have to wait a little bit only because they have to move so many cars to get to the one you want to drive. They give you the car facts report when you ask for it. They help you out in always possiable to make your visit a great one

Very helpful staff!!

Bought different car from this dealer. Were very helpful with answering questions.

Rob Fulmer did a great job!

Was contacted very quickly via text. Appointment was setup easily and all questions were readily answered. Jeff Bowen was the one taking care of me. Staff was helpful and accommodating.

Dealer was prompt in contacting us. Scheduled appointment, very fast talking salesman. Before we could negotiate sale price or questions on the vehicle they jumped straight into conversation on trade. Could not reach a agreed upon price on trade. Notified us of when the unit sold.

They made everything Very convenient and Ed made it all happen. They gave me a great truck and even did a full brake replacement before I took the truck. A+

Awesome service! I ended up buying a car from Tyler there and very happy with the vehicles! He made it very easy and delivered it to me! Will check with him if I ever need another vehicle!

Ed was extremely easy to work with. They delivered the car to us! So far everything seems to be exactly what was expected!

Responded very quickly but no negotiating

I purchased the car and love it! Dealer was impressive...excellent customer service with a smile!

Quick contact with me to set up time to check out vehicle. Great communication. Dealer even sent me a personalized video featuring the car. Very cute!

Great

They don’t try hard enough. My credit was great yet they only offered higher rate due to cars age. Plus wanted large deposits in addition to higher rates. I went to another dealer & received so many more opportunities. So maybe they need to research more for lenders that want to sell not waste peoples time. I also called and left a message after I left & heard nothing back. They lost my business at that point.

Great follow-up

The vehicle we found on their web site & wanted to see wasn't on their lot, but the salesman (Giovani) offered to go and get it, and he did. GREAT customer service.

Responded very quickly

Overall good experience. Scheduled a test drive but would’ve preferred they would’ve told me to bring proof of insurance and had the paperwork already completed.

Got me everything I asked for and more. Very responsive to all my questions and concerns.

Great experience!!! There were no fee surprises. We received free tires without asking. Bergstrom also installed a new back bumper. Also learned the car was certificated at the signing. The truck looked new when we picked it up!!! We dealt with Paul and he was over accommodating and honest. He more than earned this sale. Will definitely check with Paul first the next time we car shop.

Awesome experience buying this vehicle!

I wanted to negotiate online; they expected me to come in. I bought. elsewhere.

Excellent experience. Josh was my sales person and he was great. Knowledgeable and personable. Very good at what he does. Tessa handled the financing. She made that part of the sale very easy. She did an excellent job. Overall, I would highly recommend Serra Chevrolet. Personnel and dealership is 5 star!

The salesman was very nice however, the cars would either not start, even with a jump start, or they were extremely disgusting with trash and pet hair and fowl odor. I stated they should be embarrassed to show vehicles in that condition. I’ll never shop there again