2016 Kia Sedona EX for Sale Nationwide

I must say that the staff at Magic Auto Sales Prestige were great. I walked in and left with a better car then the one I wanted. The staff, especially Eddie, the finance manager, and Omar were kind, courteous, pleasant, respectful, and knowledgeable. I definitely would recommend coming here for a used car. My experience here was great.

Very rude to me. I wish I could not give them a star. The sales manager said to me it was too cold for his guy to be standing outside in the cold while u was checking out the car.

Scam artists. No titles on the vehicles on their lot. Cars on CarGurus are on the back lot and need to have the battery charged in order to start if at all. Then the say, "We don't go by CarGurus. We have are own sets of fees and have to order the titles from the states the cars came from. It's an additional $1000 that you have to pay plus tax." Buyer beware, NO steer clear! If there was a way to leave no stars...

proactive and attentive

Good

I was in contact with garrett via email/text. He arranged a meeting and showed the car. After a test drive, they were very responsive to my questions and concerns, so I committed to buy. garrett were relaxed and professional. he set up the deal, and arranged financing. I am very happy with the car 2017 bmw 530i their friendly engagement in the process, and the service provided. i just love my car and their service was really good im looking forward to them again

Returned call promptly

Southern has been really great to work with.

Very good about staying in touch. Maybe to good. Adam was very eager to assist. Ultimately the vehicle vs. my trade could not make the deal.

no negotiations AT ALL, we told them to call if the prices changed & we were rudely told “oh we won’t”. Few chips in paint on trunk and passenger door handle. Also no information on the new sway bar put in, tint or the new exhaust on it. the total was close to 12,000 & this car is not worth that much. Kelly blue book listed it for $9500. so no thx

They did contact us and we did purchase the truck from them.

Very professional treatment.

Good

Good looking car. I wish in the description it was made known about the key not being the original key. (Not the alarm, panic or trunk button) dealer did not want to work with us on that. Also too many “extra” charges. $700 for some kind of theft alarm dealer adds, $500 for dealer fee...too many extra charges

Responded promptly

I worked with Marcus. He was great and broke the stereotypes you expect when car shopping. I was honestly sad I didn't like the car because I wouldve loved to give him my business. Will definitely be keeping an eye out to see if I like anything else they get in

Sales manager 'apologized' for incorrectly pricing the Jeep $750 low on the website. Then explained why $2550 of 'dealer perk add-ons' were also required in the real price. This was AFTER allowing us to take it to our mechanic for a $100 inspection. So we wasted $100 to learn the lesson to never have any dealings with Napleton Kia of Carmel, Indiana. My real star rating for this dealership is 0.

After I scheduled a test drive, they raised the price by $1250 the next day. We did not come to an agreement on my trade in because we were off by $1500. Had they agreed to the original price I would have paid the extra $250 but they would not. Shady business practices will keep me from ever doing business with them in the future.

Completely misrepresented the truck. Said there was no rust on it. The rear wheel liner had a good sized rust hole. And the bed was filled with body filler

Contacted the dealer my email. They told me the vehicle was there. Went to the lot the same day and they gave 3 different reasons of why the vehicle wasn't there.

Answered very quickly, however not helpful with negotiations. Had to call car manufacturer myself to find out recall history. Friendly but not helpful.

Our salesperson was Heather Rosas. She was really very helpful and communicated through texts. We were pleased with the whole purchasing experience

Friendly, they reach out to you but don’t follow up. I had to be calling frequently. Then when I was ready to finance car they raised up price on it.

Very helpful, knowledgeable and fast service

I was initially contacted by Sales Agent My weeks ago. Due to credit challenges, I went to several dealerships with My contacting me periodically claiming that she specializes in situations like mine and could get me in a vehicle. I finally went to see her and her claims were 100% true! I was able to purchase my car within 2 hours after arriving. Thanks My and Auto Class Direct for an exceptional, no bs buying experience!!

Very helpful and professional

AWESOME literally Ryan Tucker is the best thank you guys so much

Great guys to work with.Was actually a fun experience thx Bill

Great quick response

Hector was prompt. We didn't like this minivan but have him looking to find one for us.

Very nice salesman called - we missed the call but he left a very detailed message but not too long. also tried to contact by email but car was sold by then.

Very responsive and great to work with! Would highly recommend.

Steve at Faulkner gmc was great to deal with. Joe c

Sales man only kept saying "this is too much truck" for you, only to try to sell me a vehicle that wasn't not on the lot yet that I had no interest in.

Very helpful

The way they act and talk and keep calling me and not answer my question I'm not even sure there a real dealer if so I'll never go there

Great dealership!!!

The problem is that Payne has several Dealerships so you can never get a straight answer. No one seems to know what vehicles are at what location. It’s been extremely frustrating!!

Ms. Garza promptly reached out to me and scheduled a visit. She answered all my questions and stayed in touch with me up until I informed her of my decision to select another vehicle. Great customer service.

Great

Nice vehile, great staff, best price, great deal

Excellent service they contacted me right away