2004 Honda Pilot for Sale Nationwide

At the time I was there, the office was lightly staffed. It was about 1/2 hour before the agent finished with the customer before me. The agent was polite and knowledgeable about the inventory. There is a little "3rd World" awkwardness, but nothing to really subtract from decent quality of service, just be understanding of an alternate sense of urgency. They're OK, but need a part-time auto detailer.

Very Helpful

Very professional,great knowledge of car I bought.. no gaslighting...

Good customer service.

They have no communication and when i ask for info i talked to 3 different sales people and none of them knew why i was calling i inquire about a vehicle i tell the guy so how can we move on i told him i want the car he said fill out an app and we will get back to you today or tomorrow well they run my credit through Experian and then they sell the car i will never try to get a car from this dealer nor recommend it.

Got back quick and willing to help

Service was great. I was able to walk away with the car I wanted, at a great price. The whole experience was wonderful and hassle free.

This dealer contacted me without any delay, and I must compliment them for doing so..

I asked specific questions and asked for a photo, before I drove 2 hours to find those answers, and the reply was if you have any questions call us. Well that was less than helpful. Purchased elsewhere .

great customer service

Dealer experience was fine, quick contact with me and provided follow-up photos which showed the interior of the truck (which was in somewhat disappointing condition). I replied that there was no further interest and all was well. So pro's to the internet salesperson, con's to the unstated condition (at least on the carguru's ad) of the truck. Guess I should have expected it with 244K miles on it, but can only compare to my own vehicles.

I was contacted promptly but I decided to look at another dealership that was closer to me

Ron did an excellent job! I had a couple problems with the rig. He said he would fix it & he did. I gave him a week. Took a little longer but he did an excellent job. He also kept me in the loop on what he was doing. Next car I will start at LiveStream Auto.

I really like the dealer nice cars

Provided helpful information and was courteous even though I did not end up buying the car.

Decent communication, milage was 1.3k over described, pictures didn't make an effort to show defects (sun-damaged roof, torn leather armrests, scratches and nicks in paint.) Van was clean, works well. No warranty offered, no knowledge about maintenance or upkeep offered, missing accessories (only one broken key, missing owners manual, no license plate bolts, spare tire was present.) No price negotiation allowed. Not a professional dealership, small and congested.

Responded within 48 hours via email.

They gave the basic response to my inquiry. If I had any questions to contact them. Nothing about traveling all the way there for a test drive or whether or not they would be willing to help arrange for the van to be delivered if I agreed to add that to the cost.

Straightforward honest dealer. I am very content with my purchase. Clean car at a great price. Everything was easy and fast. I’d highly recommend Auto 1 wholesale.

Horrible! Said car was just sold. New i was coming not customer friendly was on the phone while the hole time i was waiting . Dont go here ! You will thank me

Great people

Someone had already left a deposit on this car but the dealer was helpful.

Excellent customer service I would definitely buy another car from this place.

Great guy straight up doesn’t sugarcoat it

I was emailed with hours of availability. I responded when I would be there. they were a no show. the cars that were there lot like a junk yard.

Excellent

Responds well

We had a 90 minute drive to the dealership. When we arrived, we were told the car we were coming to see had been sold. Didn’t bother to let us know. They tried to offer a similar model. We weren’t interested and as we were leaving, the original car was suddenly available. We finally sat down to finalize the purchase and were told the price was not what was advertised, but $2000 higher! So, no sale.

We ended up purchasing car. Sales was very polite, helpful and friendly. Good experience, no issues.

Drove hour and a half to see this vehicle. He had not responded to email so I called. When I got there, he was very ride, refused to let me even test-drive or buy vehicle unless I had the cash on me(which I wouldn't have without driving). He then allowed 5 minutes to drive but due to other vehicles I couldn't get out of the parking lot. I will never consider going back there and wouldn't recommend it to anyone.

Just sent me a phone number, didn't answer any questions.

Great experience

Good

They were so kind and honesty I recommend all my friends and family members to visit this lot when they have plans to buy used car. Thank you guys you’re doing very well!

Excellent customer service! The transaction process was easy.

Asked for the details of the car and had some email exchanged, was waiting for their inspection then they decleared the car is sold. Told me to look for other cars, I'm wasting my time again

Very informative. Quick to respond.

Friendly

Great job! Good people.

I found salesman to be courteous to me and knowledgeable about the vehicle I was looking for.

Michael was professional, courteous and pleasant to buy this Scion from.We even renegotiated the price as it had no alarm or keyless entry, which I'll have to add.

I was out of town for a couple of days and he informed me that the car had sold. No issues with the contact and speed of the dealer.

I have never had such a positive interaction while purchasing a car. Michael allowed me to test drive the car with my dad, which showed a very minor problem with the car. He then replaced that part the next day and allowed me to take the car to my mechanic, who found the vehicle to be in great shape. Michael took care of everything efficiently and is a man of his word. We left with my new Camry which is a dream to drive. I wish every dealer was as honest and easy to work with he is.