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PERKS

  • Stock Options
  • Health and Dental
  • Catered Lunches
  • Game Room

US Offices

  • 401(k)
  • Commuter Benefits
  • Health Club
  • Flexible Hours

International Offices

  • Pension Plan
Boston Business Journal 2016 Best Places To Work Boston Business Journal 2016 Fast 50 Forbes 2015 Most Promising Companies BostInno's Coolest Companies 2015 Winner
  • 20 millionunique visits per month

  • 6 millioncars processed per day

CarGurus office

GURU HQ

At CarGurus, we believe a transparent car shopping experience is better for shoppers and sellers alike, and we innovate constantly to deliver on that promise. Today more than 20 million (and growing) unique monthly visitors use our site and our mobile app to find their next car.

With headquarters in Cambridge, MA, CarGurus has that "start-up feel" (we dislike meetings, play lots of foosball, have catered lunches and fun company outings—the list goes on). Unlike many start-ups, however, we have the advantage of being profitable (since 2010!) with sustained revenue growth. CarGurus is an engineering-driven company with a passion for data, and that drives everything from the speed at which we launch new products to the spirit of innovation that drives our company’s culture.

Headquarters

  • United States
    2 Canal Park
    Cambridge, MA 02141
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  • Dublin
    30 North Wall Quay
    Dublin 1
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Other Locations

Open Positions

Consumer Marketing

PR & Communications Manager (UK)
Location: Dublin, Ireland
Details:

Are you looking to join the communications team at a dynamic and fast-growing consumer web company in Dublin? CarGurus, a leading US car shopping website, launched in the UK last year and has since been rapidly gaining traction with consumers and dealerships. Now, we are looking for an experienced PR professional to help us build greater awareness in the UK of the CarGurus brand and our innovative approach to helping people shop for cars. The ideal candidate for this position will be a sharp, strategic thinker with excellent written and verbal communication skills, a passion for PR and social media and a proven track record of earned media coverage for their consumer brand clients. This results-driven candidate will be entrepreneurial, with the ability to work independently and in collaboration with a US-based Comms team and our UK-based PR agency.

 Responsibilities:

  • Manage the day to day strategy and operations of our UK PR program, including development and execution of PR campaigns and proactive media outreach to secure media coverage for CarGurus, including liaising regularly with our UK-based agency and our US-based Communications team.
  • Leverage internal data, surveys and interviews to develop compelling content, including pitch angles, bylines, press releases and social media campaigns
  • Build and strengthen media relations with consumer, business and trade press through regular outreach and active monitoring of news to identify opportunities with the press
  • Capture metrics for goals and effectiveness of the program and issue regular reports as well as competitive analysis
  • Monitor, respond to and mitigate negative press if needed
  • Some travel to the US and/or the UK involved

 Qualifications:

  • Bachelor’s degree required
  • 5-7 years of PR or Marketing Communication experience, either at an agency or in-house
  • Outstanding communication skills, both written and verbal (with the ability to assume a spokesperson role with press)
  • Experience building and executing data driven PR campaigns
  • A proactive self-starter who can conceptualize and execute new initiatives and campaigns
  • Can demonstrate proven results pitching media and securing coverage in business and consumer media outlets
  • Experience leveraging social channels as part of cohesive brand building and thought leadership campaigns
  • Excellent judgment and strong problem solving skills
  • A background or strong interest in automotive is a huge plus!
Director of Customer Insights
Location: Cambridge, MA
Details:
Art Director/Senior Digital Designer
Location: Cambridge, MA
Details:

Are you an exceptional visual designer who thrives on bringing digital brands to life? CarGurus offers a unique opportunity to make your mark on a significant consumer brand by bringing our visual design standards to the same level of excellence as our site functionality. 

Responsibilities:

  • Help define and implement design vision, guidelines, and processes
  • Elevate CarGurus brand standards to better reflect our industry-leading value proposition and brand personality.
  • Lead redesign of core site pages to bring CarGurus’ brand to life
  • Develop strong brand style guidelines to enable the nimble UX design efforts of our front-end development team
  • Serve as design lead for ongoing interpretation and evolution of our brand standards to support new applications across the business
  • Multimedia designs – site pages, email templates, banner ads, design assets for content marketing and social media, you might even get to take your skills in offline media for a spin from time to time 

Qualifications:

  • 7+ years digital graphic design experience, preferably working for consumer web brands
  • Deep expertise in digital-first design with a focus on brand impact while never losing site of the criticality of site functionality. If AB testing brand designs sounds wrong to you, CarGurus isn’t the right place for you
  • Love of design; you stay current and ahead of design trends
  • Ability to conceptualize design and campaign concepts, not just deliver pixel perfect creative against someone else’s ideas
  • Highly collaborative and able to partner with a range of internal stakeholders within marketing, product, engineering and beyond
  • A low ego approach to getting it right, you’re always open to constructive feedback
  • Mastery of design tools – Illustrator, InDesign, PhotoShop, etc.
  • Deadline-driven and highly results-oriented
  • Appetite for jumping in as an individual contributor with the opportunity to build a team over time
  • Degree in graphic design or a related field

Content

Content Analyst, Dealer Data Specialist (German Speaking)
Location: Cambridge
Details:

In this full-time role you will work with our Director of Content and his team to thoroughly check the data in our system against data available on the web and in directories to ensure we have accurate, complete data and inventory information for all new- and used-car dealerships in the U.S., Canada, the UK, and other countries in the future. You will also handle and respond to customer queries and input via online tools to help our Customer Service Specialists. The Content Team also produces and publishes a wide variety of content about cars, and you may get the opportunity to assist with writing, proofreading, photographing, and shooting/editing video if you excel in your primary roles.

Qualifications:

  • German proficiency preferred
  • Bachelor’s degree
  • Comfort level with the web and data research using various web tools including search engines, etc.
  • Excellent organizational skills and ability to manage multiple priorities with great attention to detail.
  • Exceptional communication skills both written and verbal.
  • Patience and calmness to provide technical and troubleshooting help for potentially frustrated users of our site.
  • Analytical ability and aptitude.
  • Willingness to pitch in as needed on other Content activities and projects.
Content Analyst, Review Specialist (German Speaking)
Location: Cambridge
Details:

Great at dealing with people, particularly online customers, via email? Speak German? Have a very sharp eye for detail? Want to work at a profitable local company that’s growing like crazy? Like cars? Come join us at CarGurus.

In this full-time role you will work with our Web Editor and Content Team to handle and respond to user-submitted dealership reviews. You will also track and analyze data on our customer service queues, serve as backup for other team members, and acquire other duties over time. Think you can make a difference at our company? Come join us!

Qualifications:

  • Bachelor’s degree
  • Comfort level with the web and data research using various web tools including search engines, etc.
  • Patience and calmness to provide technical and troubleshooting help for potentially frustrated users of our site
  • Fluency in German strongly preferred.
  • Exceptional communication skills both written and verbal.
  • Excellent organizational skills and ability to manage multiple priorities with great attention to detail.
  • Analytical ability and aptitude.
  • Willingness to pitch in as needed on other Content activities and projects.

Dealer Marketing & Business Development

Sr. Manager, Ad Solutions and Insight
Location: Cambridge
Details:

The Senior Manager of Ad Solutions & Insights will join CarGurus’ ad sales and operations team to drive innovation for advertising clients by creating compelling marketing programs and ad products. This person will also play an integral role directing client data and insights collection, visualization and narrative development. A leader in the organization, the Senior Manager will oversee a team of project management, creative, and technical operations responsible for end-to-end delivery of products and insights to grow ad revenue. 

Responsibilities:

  • Lead structured sales/market feedback discussions regularly with key stakeholders
  • Identify common themes and strategic initiatives and formulate into ad solutions roadmap
  • Operate independently to coordinate ad sales, operations, product management, and engineering teams throughout the development process
  • Ensure complete, on-time delivery of client insights and ad products
  • Direct data mining efforts to extract meaningful inferences from large sets of data
  • Create persuasive stories in support of new business and existing customers’ paid media investments
  • Expertise in the evolving media landscape including research, measurement, and emerging digital advertising trends
  • Initiate new revenue opportunities by presenting business cases and project plans to leadership
  • Manage team of project management, creative, and technical operations resources responsible for end-to-end delivery of ad products and insights

Qualifications:

  • 8-10 years of relevant marketing, advertising, and analytics experience
  • Extensive experience working collaboratively across internal teams to effectively guide a solution strategy from end to end
  • Ability to communicate complex concepts and strong perspective to a nontechnical audience with a clear and concise point of view
  • Proven capacity to analyze and draw meaningful & actionable insights from data to solve business challenges
  • Demonstrated innovative recommendations, critical thinking, and problem solving abilities
  • Extremely detail-oriented, organized, and able to coordinate multiple projects 
  • Proficient with Excel, macros/pivot tables
  • Automotive experience preferred

 

Manager, Strategic Partnerships
Location: Cambridge
Details:

We are looking for a highly motivated self-starter to help grow new business initiatives at CarGurus. This person will have the unique opportunity to manage, launch, optimize and scale existing and new CarGurus strategic partnerships. The Strategic Partner Manager will lead critical external relationships while contributing to the achievement of CarGurus’ business development goals. A successful candidate will be a strong communicator possessing analytical horsepower and a discerning eye for process and operational improvements.

Responsibilities:

  • Own strategic partner relationships: Manage, launch, optimize and scale existing and freshly minted CarGurus strategic partnerships
  • Identify and implement opportunities to scale and improve partnerships. Utilize data driven analysis to enhance processes and operations with our partners. Establish yourself as a creative problem solver who continually adds value
  • Set, track and report on partnership performance and key metrics. You’ll be measuring the performance of strategic initiatives, reporting KPIs, evaluating effectiveness and trends, and providing actionable insights to ensure CarGurus is driving toward the best possible outcome
  • Promote new partner initiatives. Work across sales, marketing, product, engineering and other internal teams to identify new opportunities to add value or enhance CarGurus
  • Support and contribute to the achievement of CarGurus business development team goals

Qualifications:

  • 5+ years of professional experience, with at least 2+ years of business development, management consulting or project management experience
  • Bachelor’s degree. MBA preferred.
  • Self-motivated, well organized and detail-oriented
  • Business mindset with experience driving metrics-oriented outcomes
  • Excellent analytical skillset. Able to understand and translate quantitative and qualitative inputs into actionable strategic direction
  • Capable of effectively tracking and reporting on project goals, progress and results
  • Strong executive presence
  • Outstanding communication skills across levels and through oral, written, and other formal presentation mediums
  • High degree of professional and personal integrity
  • Comfort working in a dynamic environment
  • Willingness to travel
  • Expert in Microsoft Office suite

 

B2B Content Strategist
Location: Cambridge, MA
Details:

Are you looking to join the marketing team at a dynamic and fast-paced technology company? The CarGurus B2B Marketing Team is looking for an insightful content strategist to position CarGurus as a thought leader to automotive dealers. We’re seeking an analytical person with a knack for seeking out story ideas, who can drive the strategy and development of our B2B content marketing efforts and deliver results for CarGurus.

A successful Content Strategist will clearly understand our dealer personas, deliver content that will attract these personas, and measure the impact of that content. He/she will partner with in-house writers and freelancers to execute a content strategy that will grow our audience and engage current and potential customers. He/she will do this while maintaining a keen attention to detail to ensure that all content meets a high standards of excellence. 

Responsibilities:

  • Lead the creation of dealer facing content designed to position CarGurus as a thought leader in the industry, while aiming to attract, nurture, and convert qualified leads and retain current customers.
  • Drive the strategy behind and development of a robust content plan and work with our in-house writer and analyst, along with freelancers, to execute plan.
  • Partner with the Marketing and Sales teams to plan marketing campaigns and ensure successful engagement with all content created.
  • Edit and review all content to ensure the tone and voice of the company are represented across all marketing materials.
  • Create and maintain content processes, standards, distribution plans and timelines, leveraging digital and traditional platform solutions.
  • Ensure content is being tracked and producing measurable results.
  • Collaborate with other departments such as Engineering, Content, PR and Product to gather data, unearth ideas and share knowledge across the organization.

Qualifications:

  • Bachelor's degree
  • 5+ years of marketing content experience, ideally in a high-velocity B2B setting
  • Proven track record of driving a successful content strategy across channels
  • Experience / passion for contributing to written content.
  • Solid portfolio with incredible content and measurable results
  • Analytical prowess, capable of interpreting data to improve content effectiveness
  • Capacity to balance, prioritize and deliver excellent results under tight deadlines
  • Willingness to pitch in as needed and be a team player
  • Must provide content and/or writing samples
B2B Content Writer
Location: Cambridge, MA
Details:

Are you looking to join the marketing team at a dynamic and fast-paced technology company? The CarGurus B2B Marketing Team is looking for an insightful content creator to position CarGurus as a thought leader to automotive dealers. We’re seeking an analytical person with a knack for seeking out story ideas, who can source data and understand its nuances to unearth insights. This person will love to gather and synthesize information from a wide variety of sources and turn that information into compelling webinars, presentations, whitepapers, direct mail, case studies, blog and social media posts and more. 

A successful Content Writer will clearly communicate CarGurus’ positioning and messaging to automotive dealers while keeping an ever-present eye on critical details like accuracy, grammar, story flow, style, and tone. He/she will have the intrinsic capability to speak the language of sales, marketing, and tech – distilling CarGurus’ competitive advantage in clear, compelling and persuasive language that captures mind and market share.

Responsibilities:

  • Create dealer facing content designed to position CarGurus as a thought leader in the industry, while aiming to attract, nurture, and convert qualified leads and retain current customers.
  • Analyze data from internal and third-party sources to glean trends and relevant stories.
  • Capture source material from interviews with dealers, subject matter experts, and senior leadership and convert to meaningful stories.
  • Ensure the tone and voice of the company and its application across all marketing materials.
  • Maintain a library of content on CarGurus.com, spanning multiple audiences and personas.
  • Manage CarGurus’ dealer blog and social media platforms.
  • Collaborate with other departments such as Engineering, Content, PR and Product to gather data, unearth ideas and share knowledge across the organization.

Qualifications:

  • Bachelor's degree, preferably in journalism or related field
  • 3+ years of writing experience, ideally in a high-velocity B2B setting
  • Solid portfolio with incredible content and measurable results
  • Strong, emotion-invoking storytelling skills translatable across many mediums
  • Analytical prowess, capable of interpreting data to improve content effectiveness
  • Capacity to balance, prioritize and deliver excellent results under tight deadlines
  • Willingness to pitch in as needed and be a team player
  • Must provide content and/or writing samples
Marketing Coordinator
Location: Dublin, Ireland
Details:

Are you looking to join the marketing team at a dynamic, growing and fast-paced tech company? Want experience in launching to new markets? The CarGurus UK B2B Marketing team is growing! We’re looking for an enthusiastic team player to help support our marketing efforts for our UK business. This person will have the opportunity to work on various B2B marketing initiatives. A willingness to jump in, take ownership and get creative wherever needed is a must!  

Key responsibilities include:

  • Assisting the marketing team with campaign activities, such as direct mail, webinars, and email campaigns.
  • Managing all aspects of event logistics for tradeshows, conferences, sporting events, client outings, and other events as required – this includes managing the timeline, budget, invitations, registration, food and beverage, accommodation, and other event logistics.
  • Managing the selection and fulfillment of branded swag.
  • Creating and updating marketing collateral as needed.
  • Budget management and tracking
  • Managing campaign tracking in Salesforce.
  • Initiating marketing projects as opportunities arise and taking on other duties and responsibilities where needed.  
  • Reports to UK Marketing Manager

Qualifications:

  • Bachelor’s degree required.
  • 1-2 years of professional work experience, with an interest in marketing.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple marketing priorities with limited oversight.
  • Exceptional communication skills, written and verbal.
  • Analytically oriented and comfortable using data to solve problems.
  • Ability to work both independently and collaboratively to deliver results.
  • Willingness to pitch in as needed for related marketing activities.
  • Occasional travel required for sales and marketing events.
  • Experience with Salesforce, Marketing Automation platforms, or Adobe InDesign, a plus
  • An additional European language (German, French, Italian) is desirable but not essential

Engineering

Sr. Architect, Algorithmic Traffic Acquisition
Location: Cambridge
Details:

CarGurus Algorithmic Traffic Acquisition team is looking to hire a Senior Software Engineer. Our goal is to bring car shoppers to CarGurus as efficiently as possible. We're central to CarGurus' growth strategy, both in the US and abroad. This is a high impact role with exceptional visibility within the company.

One of our core beliefs is that useful data will lead to the best outcomes. We make decisions based on our data and insights. Each engineer manages their own products and projects. The autonomy in engineering is something we are very proud of and work hard to maintain. There will be great projects that can be both challenging and long term.

What You’ll Do:

We improve our efficiency by developing algorithms and heuristics that analyze our data and adjust bids via partner APIs to show ads to people based on the likelihood that they'll find CarGurus useful. In addition, we expand our reach by finding new ways to identify car shoppers. We scale our efforts to handle and take advantage of ever-increasing volumes of traffic and data.

We advertise on several platforms, in multiple countries, targeting millions of people. Managing, optimizing and bidding all our ads requires efficient and scalable architecture that can update and process large amounts of data. As a part of the team you will build and evolve the engine while we expand to new advertising platforms, new countries, and scale up our targeting to hundreds of millions of keywords.

Who You Are:

  • 6+ years or more of programming experience
  • Strong architecture and systems knowledge
  • Strong ability to write high quality code and tests
  • Knowledge of other SQL flavors and strength with queries and tables
  • Familiar with Ruby on Rails (not required), AWS, MySQL, REST Interfaces

 

Sr. Software Engineer, Algorithmic Traffic Acquisition
Location: Cambridge
Details:

CarGurus Algorithmic Traffic Acquisition team is looking to hire a Senior Software Engineer. Our goal is to bring car shoppers to CarGurus as efficiently as possible. We're central to CarGurus' growth strategy, both in the US and abroad. This is a high impact role with exceptional visibility within the company.

One of our core beliefs is that useful data will lead to the best outcomes. We make decisions based on our data and insights. Each engineer manages their own products and projects. The autonomy in engineering is something we are very proud of and work hard to maintain. There will be great projects that can be both challenging and long term.

What You’ll Do:

At CarGurus, we expand our reach by finding new ways to identify car shoppers. We scale our efforts to handle and take advantage of ever-increasing volumes of traffic and data. To be able to do so, we improve our efficiency by developing algorithms and heuristics that analyze our data and adjust bids via partner APIs to show ads to people based on the likelihood that they'll find CarGurus useful.

We advertise on several platforms, in multiple countries, targeting millions of people. Managing, optimizing and bidding all our ads requires efficient and scalable architecture that can update and process large amounts of data. As a part of the team you will build and evolve the engine while we expand to new advertising platforms, new countries, and scale up our targeting to hundreds of millions of keywords.

Who You Are:

  • 6+ years of programming experience
  • Strong ability to write high quality code and tests
  • Knowledge of other SQL flavors and strength with queries and table
  • Familiar with Ruby on Rails (not required), AWS, MySQL, REST Interfaces

 

Sr. Automation Architect
Location: Cambridge
Details:

CarGurus is looking for a Senior Automation Architect to expand our new Continuous Integration platform. Your work will be the catalyst that brings transparency to the car industry and a game changer in a consumers next car buying experience. CarGurus is a multi-tiered, multi-threaded environment scaling internationally. We have products ranging from highly complex algorithms to our clean UI framework. The team is highly collaborative and autonomous in nature. This role will help us continue to produce great code in a timely and diligent manner.

What You’ll Do:

The Senior Automation Architect will be responsible for the development and release of our platform for highly effective test automation. Currently we are running Jenkins, Selenium (Sauce Labs) and utilize JUnit for our Java platforms and RSpec for our Ruby platforms. You will collaborate with engineering on enhancing our continuous integration environment that will find system issues with minimal false positives. Also, you will develop automated test frameworks, testing methodologies to meet our needs with respect to performance, scalability and other goals. This is a hands-on role and will become heavily automated over time as you help build out our platform. On a day to day basis you will work closely with all aspects of Engineering and DevOps. The Senior Automation Architect will maintain and enhance a highly functional automated pipeline and will develop the reporting with detailed results and solutions. You will focus on system level testing and using analytics to find issues.

Who You Are:

  • Knowledge of Automation and Continuous Integration/Delivery architecture (Jenkins, Rundeck or related technologies)
  • You have experience with QA Testing methodologies, platforms and technologies
  • You have a deep knowledge of testing of web based applications
  • You are highly analytical, proactive and detail oriented
  • Experience with Java, Maven, Ruby, Bash and Shell or related technologies
  • Experience coding effective, maintainable JUnit and Selenium tests
  • Solid knowledge of cloud based/virtual testing
  • BS degree or equivalent work experience
  • Implement and monitor continuous testing of builds to monitor application code changes and automation breakage

 

Senior Software Architect, Global Products
Location: Cambridge
Details:

Our CarGurus Engineering team for Global Product development; has built CarGurus.com sites in Canada, UK, and now Germany. We are working on several new countries (Spain, Italy and France). Over the next year, we will continue to expand into additional countries and markets. The team creates platforms, new features, new products, internationalization/ localization and maintains our current international sites. We have several other teams within engineering that Global Products actively collaborates with such as; Consumer (B2C), Dealer (B2B) and Analytics (Data Science/ATA).  

We face a diverse range of challenges as we internationalize CarGurus.com. The infrastructure that supports car shopping and selling is different in many countries. This role is instrumental in helping CarGurus.com drive towards modernizing and creating the most trusted global car marketplace one country at a time.

The Global Product's team is looking for a Senior Software Architect to build and implement new products, algorithms, features and solve challenging issues.

What we are looking for:

  • Full-stack engineering experience and some architecture knowledge (6+ years or more).
  • Expertise with Java, JEE (J2EE), MySQL (We are open to Python or other OOP languages)
  • Experience in building scalable websites (e-commerce, internet) or large scale applications.
  • Experience conceptualizing, developing, testing and releasing product.
  • Knows Datastructures and Algorithms. 
  • Likes to push code daily, has a high standard for quality and design.
  • Has worked with A/B Testing methods. Understands how to view data.
  • Able to work independently and collaborate well with other departments.
  • Adaptable and open to learning new technologies
  • Strong with OOP and OOD.
  • BS degree or higher in Computer Science or related field.
  • Exposure to JavaScript, Spring, Hibernate, Elasticsearch, MongoDB, Tomcat, Git
  • Ability to mentor and lead teams if so desired. 

 

How do we do it?

Through great team collaboration and working with smart people. The team utilizes data to gain insights that help drive our development. We love to do A/B Testing! When you develop a product, or feature you know it will be a success. As an engineer, you will develop and iterate daily. Our team has the autonomy to work with other departments, define requirements and build features or products the best way you know how! 

Sr. Software Engineer, B2B
Location: Cambridge
Details:

CarGurus is looking to hire Principal or Senior Level Software Engineers to help build and guide the evolving needs of our rapidly growing company. This is an opportunity to dive into the challenges surrounding data normalization, dealer-focused features and analytics that serve as major building blocks to our business.

Our growing suite of products are used by dealers worldwide to help tackle challenges ranging from internal billing, marketing, display advertising, sales operations and more. This is a high visibility role, making crucial decisions that directly affect a vast number of people both inside and outside of CarGurus.com.

What You’ll Do:

  • Build and implement new products and features
  • Create algorithms
  • Solve challenging issues

Who You Are:

  • 6+ years of Full-stack engineering experience.
  • Experience conceptualizing, developing, testing and releasing product.
  • Likes to push code daily, has a high standard for quality and design.
  • Has worked with A/B Testing methods. Understands how to view data.
  • Able to work independently and collaborate well with other teams
  • Adaptable and open to learning new technologies
  • Strong with OOP and OOD
  • BS degree or higher in Computer Science or related field 
  • Expertise with Java, J2EE or JEE, MySQL (or other object oriented languages)
  • Experience in building scalable websites (e-commerce) or large scale applications
  • Exposure to JavaScript, jQuery, jQuery Mobile, Struts2, Spring, Hibernate, MongoDB, Tomcat

 

 

Sr. UI / UX Engineer
Location: Cambridge
Details:

CarGurus is looking for skilled Senior UI/UX Engineers who can help drive our ongoing evolution of Industry Leading Consumer products. The UI/UX team is creating a smooth and rich user experience through our highly scalable, data centric suite of products

Our goal on the CarGurus Consumer team is to create products that cut through the complexity and opacity of the auto market, putting the consumer first. We help consumers through the entire process of car shopping; from research, to purchase, to the selling and buying of their own vehicle.

What You’ll Do:

  • Create cutting edge UI/UX experience for consumers from design through implementation.
  • Create new UI/UX and search functionalities while working collaboratively to evolve efficiency.
  • Continue to modernize our web and mobile experience.
  • Contribute to front-end infrastructure focused on scaling and performance.
  • Have a say in future direction of technologies and best practices.

Who You Are:

  • 3+ years of experience; ideally in fast paced environments; we are pushing new code daily
  • Strong expertise in HTML, CSS (LESS), JavaScript, and jQuery (ReactJS or similar framework a strong plus)
  • An eye for UX design as well as a passion for code
  • Creating mockups, prototypes, and writing production ready code
  • Solid web design, layout, typography and iconography skills
  • Mobile design and development
  • Familiarity with Git or other control systems
  • Leveraging our data and helping to build A/B tests to decide which features to keep
  • Working with server side templates (experience with Freemarker is a plus)
  • Using the Adobe Creative Suite or other design software
  • Bachelor’s Degree preferred

 

Sr. Salesforce Engineer
Location: Cambridge
Details:

CarGurus is seeking a Senior Salesforce Engineer to join our growing Enterprise Applications team. Our team is a highly visible, cross-functional group passionate about building and integrating all internal applications, systems, and processes across the organization. CarGurus is experiencing rapid growth (domestic and international); this role offers the opportunity to deliver business critical solutions across our Enterprise Salesforce platform.

The Senior Salesforce Engineer will be responsible for building out our Salesforce platform, managing API integrations / implementations and interfacing with key business partners.

What You’ll Do:

  • Responsible for all custom code across our rapidly scaling Salesforce User Environment
  • Ability to assess a requirement from a Data and Architecture perspective; design, develop, test, and deploy a solution
  • Collaboratively own of the Salesforce environment; to include customizing and implementing fields, page layouts, dashboards, and reports on Salesforce.com
  • Help define best practices for Enterprise Application Development as the team and organization scales
  • Collaborate with business partners to determine feature requirements and / or address support issues
  • Implement new enhancements including creation of custom objects, workflows, email alerts and templates
  • Maintain multiple user roles, security, profiles, workflow rules, configure and integrate applications used by our sales team with Salesforce

Who You Are:

  • 4+ years of experience developing Enterprise level applications, with at least 1 year in the Salesforce platform
  • Expertise of Salesforce technologies such as Visualforce, Apex, SQL & SOSL, Data Loader, Triggers, etc.
  • Experience in JSON, REST API's, Web Services
  • Strategic, cross-functional thinker and problem solver
  • Ability to integrate across an Enterprise application environment, (nice to haves include Service Cloud, Wave Analytics, Docusign, Hubspot)
  • Experience with Salesforce Implementation across multiple countries a plus!

 

Principal Data Scientist
Location: Cambridge
Details:

CarGurus is looking for a Principal Data Scientist to join our team. We are looking for entrepreneurial Data Scientists who can help continue to capture and retain unique visitors to our site from online search and social media platforms. Our goal is to extract insights from voluminous amounts of data and set the strategic course for online bidding. The general problems to solve are unconstrained; we are tasked with spending a large budget as efficiently as we can. How we achieve that is up to us.

What You’ll Do:

  • Analyze data, and design and implement data science or machine learning solutions
  • Aid the engineers who will implement your solutions in production
  • Communicate solutions to both a technical and a lay audience. E.g., what is it, how does it solve the problem, why is it reasonable, what could go wrong
  • Estimate the long-term conversion rate of each of hundreds of millions of keywords, combinations of demographics, and other forms of targeting
  • Analyze searches entered online and site activity to find new keywords and negative keywords
  • For any given monthly spend target and measure of efficiency (e.g., CPL, ROI), estimate the efficiency metric which will result in the target spend.
  • Measure the impact of television and radio advertising on online advertising

Who You Are: 

  • You have owned Data Science for an organization
  • Experience working with datasets, and strong interest in deep data analysis – with a desire to investigate large amounts of Data and generate insights
  • Practical Experience in Python or R
  • Deep understanding of numbers with strong business sense
  • Understanding of the following principles:
  • Time Series
  • Classification Algorithms
  • Clustering
  • Regressions
  • Recommender Systems
  • Feature Engineering
  • Data Manipulation & Cleaning
  • Advanced Degree (or relevant experience in one of the following:
  • Statistics
  • Computer Science (ideally with a focus on machine learning)
  • Any quantitative field which makes use of advanced statistical or machine learning techniques

 

Data Scientist
Location: Cambridge
Details:

CarGurus is hiring a Data Scientist to join our vastly growing team. As a Data Scientist, the goal is to extract insights from voluminous amounts of data and set the strategic course for online bidding. We are looking for entrepreneurial Data Scientists who can help continue to capture and retain unique visitors to our site from online search and social media platforms. The general problems to solve are unconstrained; we are tasked with spending a large budget as efficiently as we can. How we achieve that is up to us. 

 What You’ll Do:

  • Analyze data, and design and implement data science or machine learning solutions
  • Aid the engineers who will implement your solutions in production
  • Communicate your solutions to both a technical and a lay audience. E.g., what is it, how does it solve the problem, why is it reasonable, what could go wrong
  • Estimate the long-term conversion rate of each of hundreds of millions of keywords, combinations of demographics, and other forms of targeting
  • Analyze searches entered online and site activity to find new keywords and negative keywords
  • For any given monthly spend target and measure of efficiency (e.g., CPL, ROI), estimate the efficiency metric which will result in the target spend
  • Measure the impact of television and radio advertising on online advertising

Who you Are: 

  • 2+ years of experience as a Data Scientist
  • Experience working with datasets, and strong interest in deep data analysis – with a desire to investigate large amounts of Data and generate insights
  • Practical Experience in Python or R
  • Deep understanding of numbers with strong business sense
  • Understanding of the following principles:
    • Time Series
    • Classification Algorithms
    • Clustering
    • Regressions
    • Recommender Systems
    • Feature Engineering
    • Data Manipulation & Cleaning
  • Advanced Degree (or relevant experience in one of the following:
    • Statistics
    • Computer Science (ideally with a focus on machine learning)
    • Any quantitative field which makes use of advanced statistical or machine learning techniques

 

Sr. Software Engineer, B2C
Location: Cambridge
Details:

CarGurus is looking to hire a Senior Software Engineer on our B2C team. Our goal on the CarGurus Consumer team is to create products that cut through the complexity and opacity of the auto market, putting the consumer first. Developers on the consumer team focus on helping users through the whole lifecycle of car shopping from research, to purchase, to selling/trading in their own car. We also build tools for internal consumer focused teams like marketing, user support, and editorial.

 What You’ll Do:

  • Build and implement new products and features
  • Create algorithms
  • Solve challenging issues

Who You Are:

  • 6+ years of Full-stack engineering experience.
  • Experience conceptualizing, developing, testing and releasing product.
  • Likes to push code daily, has a high standard for quality and design.
  • Has worked with A/B Testing methods. Understands how to view data.
  • Able to work independently and collaborate well with other teams
  • Adaptable and open to learning new technologies
  • Strong with OOP and OOD
  • BS degree or higher in Computer Science or related field
  • Expertise with Java, J2EE or JEE, MySQL (or other object oriented languages)
  • Experience in building scalable websites (e-commerce) or large scale applications
  • Exposure to JavaScript, jQuery, jQuery Mobile, Struts2, Spring, Hibernate, MongoDB, Tomcat

 

Desktop Support Engineer
Location: Cambridge, MA
Details:

CarGurus is hiring a Desktop Support Engineer to join our IT Team. We are looking for a diligent individual that enjoys helping others and will contribute in the overall rate of expansion in our Cambridge offices and overseas.  rollout of new systems for device management, and find better ways of growing a user base of 300+ users. Your ability to be creative and have the initiative to improve processes will be a great part of your success. Your audience will be wildly varied from C level executives, engineers to our sales team. One’s ability to collaborate and work efficiently is central to the IT Team’s culture. 

What You’ll Do:  

  • Set up new hires desktops; involving everything from procurement to support 
  • Review and investigate Jira tickets
  • Be responsible for trouble shooting and escalations
  • Handle adds, moves and changes within the corporate infrastructure

 Who You Are:

  •  Must have MACs (OSX) and some experience with PCs (Windows and/or Linux).
  • JAMF/Casper Skills a BIG plus. 
  • Basic configuration laptops and peripherals and smart devices
  • A/V and video conferencing systems for conference rooms and meeting spaces.
  • Ticketing system knowledge (JIRA)
  • VoIP Telephony Skills a plus.
  • Strong organization and detail skills.
  • Great customer service skills.
  • Ability to work independently.

 

Sr. Application Support Engineer
Location: Cambridge
Details:

CarGurus is hiring a Senior Application Support Engineer to join our growing team. As an Application Support Engineer, you will lead CarGurus product integration and support function. This will allow you to coordinate with business partners and clients while troubleshooting and resolving technical issues on B2B integrations. You will play a critical role in ensuring the quality and reliability of all CarGurus products.

 What You’ll Do:

  • Build out technical support team and function to handle growing business partner and product integrations
  • Functional and technical analysis of customer implementation and integration requirements
  • Perform log analysis and use internal tools to identify internal and partner-related issues
  • Troubleshoot and assist business partners w/ CarGurus integrations

 Who You Are:

  • Creative problem solver with strong analytical skills
  • Experienced with Log analysis tools (eg. awk, grep, etc...)
  • Familiar with HTML, JavaScript, and CSS
  • Have strong understanding of HTTP web protocol
  • A strong communicator with ability to collaborate cross-functionally
  • Experienced with SQL

 

 

Sr. Software Architect, B2B
Location: Cambridge
Details:

CarGurus is hiring a Senior Software Architect to help build and guide the evolving needs of our rapidly growing company. This is an opportunity to dive into the challenges surrounding data normalization, dealer-focused features and analytics that serve as major building blocks to our business.

Our growing suite of products are used by dealers worldwide to help tackle challenges ranging from internal billing, marketing, display advertising, sales operations and more. This is a high visibility role, making crucial decisions that directly affect a vast number of people both inside and outside of CarGurus.com.

What You’ll Do:

  • Build and implement new products and features
  • Create algorithms
  • Solve challenging issues

Who You Are:

  • 10+ years of Full Stack engineering experience
  • Experience conceptualizing, developing, testing and releasing product
  • You like to push code daily, has a high standard for quality and design
  • You have worked with A/B Testing methods. Understands how to view data
  • Able to work independently and collaborate well with other teams
  • Adaptable and open to learning new technologies
  • Strong with OOP and OOD
  • BS degree or higher in Computer Science or related field 
  • Expertise with Java, J2EE or JEE, MySQL (or other object oriented languages)
  • Experience in building scalable websites (e-commerce) or large scale applications
  • Exposure to JavaScript, jQuery, jQuery Mobile, Struts2, Spring, Hibernate, MongoDB, Tomcat

 

Sr. Software Architect - B2C
Location: Cambridge
Details:

CarGurus is hiring a Senior Software Architect on our B2C team. For many, shopping for a car is a daunting and stressful task. Our goal on the CarGurus Consumer team is to create products that cut through the complexity and opacity of the auto market, putting the consumer first. Developers on the consumer team focus on helping users through the whole lifecycle of car shopping from research, to purchase, to selling/trading in their own car. We also build tools for internal consumer focused teams like marketing, user support, and editorial. More people visit CarGurus every day than any other car shopping website in the US. What you build on this team will be used by your friends, family, and neighbors and they will thank you for it!

What You’ll Do:

  • Build and implement new products and features
  • Create algorithms
  • Solve challenging issues

 Who You Are:

  • 10+ years of Full-stack engineering experience
  • Experience conceptualizing, developing, testing and releasing product
  • Likes to push code daily, has a high standard for quality and design
  • Has worked with A/B Testing methods. Understands how to view data
  • Able to work independently and collaborate well with other teams
  • Adaptable and open to learning new technologies
  • Strong with OOP and OOD
  • BS degree or higher in Computer Science or related field
  • Expertise with Java, J2EE or JEE, MySQL (or other object oriented languages)
  • Experience in building scalable websites (e-commerce) or large scale applications
  • Exposure to JavaScript, jQuery, jQuery Mobile, Struts2, Spring, Hibernate, MongoDB, Tomcat

 

 

Software Engineer, B2B
Location: Cambridge
Details:

At CarGurus, we are looking to hire Software Engineers to help build and guide the evolving needs of our rapidly growing company. This is an opportunity to dive into the challenges surrounding data normalization, dealer-focused features and analytics that serve as major building blocks to our business.

Our growing suite of products are used by dealers worldwide to help tackle challenges ranging from internal billing, marketing, display advertising, sales operations and more. This is a high visibility role, making crucial decisions that directly affect a vast number of people both inside and outside of CarGurus.com.

What You’ll Do:

  • Build and implement new products and features
  • Create algorithms
  • Solve challenging issues

Who You Are:

  • 3 + years of Full Stack engineering experience.
  • Experience conceptualizing, developing, testing and releasing product.
  • Likes to push code daily, has a high standard for quality and design.
  • Has worked with A/B Testing methods. Understands how to view data.
  • Able to work independently and collaborate well with other teams
  • Adaptable and open to learning new technologies
  • Strong with OOP and OOD
  • BS degree or higher in Computer Science or related field 
  • Expertise with Java, J2EE or JEE, MySQL (or other object oriented languages)
  • Experience in building scalable websites (e-commerce) or large scale applications
  • Exposure to JavaScript, jQuery, jQuery Mobile, Struts2, Spring, Hibernate, MongoDB, Tomcat

 

 

Software Engineer, B2C
Location: Cambridge
Details:

CarGurus is looking to hire a Senior Software Engineer on our B2C team. Our goal on the CarGurus Consumer team is to create products that cut through the complexity and opacity of the auto market, putting the consumer first. Developers on the consumer team focus on helping users through the whole lifecycle of car shopping from research, to purchase, to selling/trading in their own car. We also build tools for internal consumer focused teams like marketing, user support, and editorial.

What You’ll Do:

  • Build and implement new products and features
  • Create algorithms
  • Solve challenging issues

Who You Are:

  • 3+ years of full-stack engineering experience.
  • Experience conceptualizing, developing, testing and releasing product.
  • Likes to push code daily, has a high standard for quality and design.
  • Has worked with A/B Testing methods. Understands how to view data.
  • Able to work independently and collaborate well with other teams
  • Adaptable and open to learning new technologies
  • Strong with OOP and OOD
  • BS degree or higher in Computer Science or related field
  • Expertise with Java, J2EE or JEE, MySQL (or other object oriented languages)
  • Experience in building scalable websites (e-commerce) or large scale applications
  • Exposure to JavaScript, jQuery, jQuery Mobile, Struts2, Spring, Hibernate, MongoDB, Tomcat

 

Information Security Architect
Location: Cambridge
Details:

CarGurus is looking for a dynamic, experienced Information Security Architect to ensure our data is protected from all threats and vulnerabilities. The goal of the Information Security Architect is to engage with company leaders, colleagues, and vendors on security assurance while developing guidelines, templates, and tools used to secure our environment. You will use your passion for security to help shape and drive key initiatives throughout the organization. 

What You’ll Do: 

  • Design and implement end to end security architecture for production systems, including security design analysis, risk management, data privacy compliance, vendor and application security assessments.
  • Refine and identify new sources of data to aid in security monitoring and security investigations
  • Drive security initiatives with cross-functional groups
  • Manage vulnerability remediation processes including penetration testing tools techniques.
  • Lead security design reviews and threat modeling for new features and functionality
  • Incident response
  • Participate in the development of materials to increase awareness of and adherence to security best practices
  • Set up of systems and Infrastructure for successful audits 

Who You Are: 

  • 7+ years of Information Security experience.  
  • An owner of Security policy and procedure with experience in a 24/7 commercial web product environment
  • Experience working across web product and corporate systems & infrastructures
  • Previous experience with implementing controls and partnering with Auditors specific to SOX
  • A Technical Expert in network defense technologies, forensic tools, and active defense technologies
  • Ability to partner with Software Engineering, Finance, and IT teams in applying best practices.
Director of Data Architecture
Location: Cambridge
Details:

CarGurus is looking to hire a Director of Data Architecture to lead all Data Warehousing, Business Intelligence, and Analytics efforts.  This is a key role in defining and implementing our Data Strategy, and building the Infrastructure to support it.  Work closely across lines of business to align data strategy with product efforts and needs. You will help shape the ongoing growth of this team. 

What You’ll Do: 

  • Defining, communicating and implementing data architecture strategy and infrastructure
  • Work closely with business and product teams to define and provide data critical to strategy
  • Establish a roadmap for adopting and evolving best practices in data warehousing
  • Manage data definitions and documentation of available data and reports
  • Maintain and expand ETL tools to move data from our servers into various data warehouses
  • Design warehouse schemas, derived and summary tables
  • Anticipate data reporting needs from business functions
  • Gather requirements for analytics tools from analysts and stakeholders
  • Build tools / process for sharing reports and analysis results
  • Help coordinate activities of all internal Data Analysts

Who You Are:

  • 8+ years of expanding ownership in Data Architecture
  • Owner of data strategy with ability and desire to roll up sleeves technically
  • Influencer and collaborator in matters of data
  • Scripting skills (Python, Ruby, Linux Shell, or similar)
  • Excellent SQL skills
  • Experience with Data and or BI Platform tools (i.e. Looker, Tableau, etc.)
  • Proven ability to optimize database performance

 

 

Finance and Human Resources

Sr. Manager Training and Development
Location: Cambridge
Details:

CarGurus is looking for a Sr. Manager, Training and Development to join the People & Talent Team. Not only is this an exciting role but an exciting time to join us as we scale globally. This role is suited for a high energy, passionate individual, who loves to multi-task and will be responsible for designing, developing and delivering new training programs within the organization.

This is a new role to CarGurus and will allow an individual to become a important part in developing our employees careers.

Responsibilities:

  • Manage training team: oversee day to day responsibilities, involvement in class curriculum, facilitation and other training needs on a continuous basis
  • Develop and deliver content for management training curriculum for all levels of managers
  • Work with Legal and HR to build compliance training
  • Coordinate and coach subject matter experts responsible for leading training sessions to ensure a comprehensive and well-rounded training curriculum
  • Ensure consistent quality of materials and delivery across all sessions
  • Collaborate with business leaders on development activities (speakers/activities/leader lead trainings) that are aligned with employee development needs
  • Manage the tracking and reporting of all training programs
  • Work with the training team to assess the training needs of the organization and help design and develop new training materials to meet those needs
  • Develop and drive innovative manager development programs including new manager training, online resources, toolkits and mentorship programs
  • Establish metrics to measure success of training programs
  • Implementation of learning management system (LMS)

Qualifications:

  • 8-10 years of professional work experience in Learning and Organizational Development
  • You are smart, detail oriented and get stuff done quickly and accurately
  • Proven expertise in curriculum design and development
  • Great organizer and good at creating order out of chaos
  • Excellent facilitation skills and stand up training experience
  • You can manage a wide variety of personalities and styles to inspire participation and commitment in training curriculum execution
  • Have a can do attitude and adapt to a rapidly-changing environment
  • Superior communication skills, excellent verbal capacity and incredible writing skills
  • Experience managing training teams

Required Education:

  • BA/BS
Corporate Development Guru
Location: Cambridge
Details:

As Corporate Development Guru, you will help identify market trends and innovative companies, build team consensus around strategic opportunities, conduct due diligence on acquisition targets, negotiate deal terms, and lead integration of acquired companies. Reporting to the CFO, you will need to think analytically, financially and strategically as you partner with all key constituencies at the company including engineering, sales, marketing and finance.  You’ll be expected to become the resident expert in the auto dealer software market and the consumer internet auto research and shopping industry.  The role is highly cross-functional, requires strong analytical and research skills, the ability to work well with a wide range of types of people, and a passion for innovation.

Responsibilities:

  • Develop market maps in auto software/internet sectors
  • Identify and educate executives on technology and market trends, disruptive companies, and technology differentiation
  • Research, engage with, and recommend acquisition targets
  • Conduct due diligence and lead negotiations
  • Work with engineering, sales, and product to outline integration strategy and then lead integration process
  • Lead cross-functional research to prioritize CarGurus’ strategic objectives

Qualifications:

  • MBA preferred
  • At least five years’ experience in the following roles: venture capital/growth equity, investment banking, corporate development
  • Experience in consumer internet industry preferred
  • Analytical and strategic mindset
  • Creative approach to problem solving
  • Ability to build consensus across teams and influence others
  • Experience identifying companies and negotiating deal
Collections Supervisor
Location: Cambridge, MA
Details:

This position will be a hybrid role of both daily Collection tasks and process improvement project work. 

Responsibilities:

  • Assessing best practices and areas for increased efficiencies and leading the implementation of those at CarGurus
  • Reaching out to customers to collect payment for overdue bills
  • Acts as the liaison between sales/customer relation teams and the customers to manage overdue accounts
  • Process and post customer payments to open invoices
  • Constantly monitoring the accounts receivable aging for accuracy and completeness to optimize days’ sales outstanding
  • Working with varying levels of personnel within internal and customer organizations to resolve any collection issues in a timely and professional manner
  • Ensuring compliance with internal controls in accordance with policy

Qualifications: 

  • College degree (Accounting or Finance preferred) or equivalent experience
  • 3+ years’ experience within the Collections function
  • Experience and competence in using integrated software (SalesForce and Zuora)
  • Competent Microsoft Office user (PowerPoint, Word, Excel, Outlook, OneNote)
  • Quick learner and self-starter who has the ability to work independently or within a team environment
  • Ability to work in a fast paced environment with strong organizational skills
  • Accustomed to working with deadlines and performance metrics
  • Excellent verbal and written communication skills
  • Detail oriented and the ability to maintain a high level of accuracy
Billing Analyst
Location: Cambridge, MA
Details:

We are looking to add a Billing Analyst to our Accounts Receivable Team. The position will be critical to our customer’s experience. Our ideal candidate will have experience with billing subscription services and customer facing roles.

On a daily basis you will be responsible for invoicing, handling account cancellations, delinquencies, and managing customer requests. The position requires working with the sales and the accounting teams. We are looking for a team player, with excellent analytical skills, strong communication skills and the ability to improve processes

This job requires someone who is very detail-oriented and can work in a fast-paced, team oriented environment. The position is very customer service focused, you must be comfortable getting on the phones.

Responsibilities:

  • Managing a large volume of billing
  • Maintain accurate and organized customer records
  • Ensure timely processing of customer payments
  • Managing billing adjustments (ie, credits, etc.)
  • Working with the accounting team during the month-end close
  • Perform ad hoc projects as needed
  • Engaging with customers over the phone on a daily basis

Qualifications:

  • Bachelors, Accounting or Finance preferred
  • Minimum of 2-5 years’ work experience in Billing and Receivables
  • Strong knowledge of Excel
  • Excellent attention to detail
  • Knowledge of Salesforce (or related CRM) is a plus
  • Highly organized and able to meet deadlines
Sr. HR Business Partner
Location: Cambridge, MA
Details:

CarGurus is looking for an exceptional Sr. HR Business Partner to join us as part of our People & Talent team. The successful HRBP acts as an employee champion and change agent.  The role assesses and anticipates HR-related needs.  You will provide HR support to our Engineering, Product and G&A teams on a variety of HR-related matters including, but not limited to: manager coaching, team mentoring, talent management, performance management, and conflict resolution. It’s an exciting time to join CarGurus and the People & Talent team!

Responsibilities:

  • Successfully operate as an HR and employment law consultant to the business.
  • Provide strategic business partnership and coaching to people managers to positively impact the motivation, development, and retention of talent.
  • Proactively utilize people trends to develop, implement and manage HR training, projects and programs.
  • Manage and resolves complex employee relation issues.  Conducts effective, thorough and objective investigations.
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Actively identify gaps, and deploy impactful people strategies that enable the organization to mitigate risk, perform effectively, and scale efficiently as it grows. 
  • Play a key role in working with managers on change management and talent management initiatives.
  • Provoke positive changes in people management by coaching and encouraging effective feedback loops between employees and managers.
  • Positively collaborate across peer groups - specifically, individuals within Recruiting, Training and Finance to optimize the acquisition, integration and development of CarGurus talent and achieve company goals.
  • Provide guidance and input on business unit restructures, workforce planning and succession planning.
  • Ability to track and report on key HR metrics.

Qualifications:

  • 3-5 years of generalist Human Resources experience in a fast-paced work environment; experience in a global high-growth technology company preferred
  • Prior experience supporting an internal technology team (Engineering & Product), preferred
  • Entrepreneurial spirit, and a track record of initiative taking and effective project management 
  • Solid foundation of US employment law and ability to apply this effectively as a trusted HR advisor a fast paced culture
  • Comfort with high ambiguity and ability to adapt to frequent change and growth
  • Ability to exercise sound and efficient judgement when managing complex decisions
  • Ability to work with a very high level of confidentiality and discretion 
  • An effective communicator and natural relationship builder who can collaborate with and influence a variety of work styles and personalities
  • Experience with Workday, preferred
  • Bachelor's degree
Sr Financial Analyst, Financial Planning & Analysis
Location: Cambridge, MA
Details:

The Senior Financial Analyst will be part of the CarGurus Financial Planning & Analysis (FP&A) team.  The ideal candidate will have experience in an entrepreneurial, fast-growing software company, and has experience with reporting aggregation from multiple data sources.  You are a collaborative problem solver that looks to find high-leverage areas of the business to use data to drive improved business outcomes.

This is not your traditional budgeting analyst role.  This job is all about rolling up your sleeves, digging into the data, and proving that you’ve got the analytical horsepower to help drive decisions that are immediately impactful.  This role requires a balanced focus on growth, innovation, operations and process improvement, with a unique focus on data analytics.  You will need to translate your insights into proposed actions in a logical, motivating and inspirational style.  Success in this role requires an analytical mindset, intelligence, intellectual curiosity, self-direction and tireless work ethic. 

Responsibilities: 

  • Delivers insight and analysis into monthly Sales performance by region and sales team.    
  • Analyzes actual results vs. budgets/forecasts.  Designs and implements special financial analysis, i.e. business cases.
  • Reconciles Sales Commission payouts in accordance to Plans and Policies to ensure compliance.
  • Works directly with functional VPs, Directors and other senior management providing specialized support for decision-making processes.

Qualifications:

  • Bachelor’s degree required; Master’s degree is a plus
  • 3-5 years of relevant experience, ideally working in corporate FP&A and supporting functional business leaders.  Sales commission experience essential.
  • Salesforce.com expertise required.
  • Strong analytical skills and attention to detail.
  • Advanced Excel skills are critical for strategic planning and operational modeling. 
  • Strong PowerPoint and presentation skills.
  • Excellent written and verbal communication skills.
  • Ability to work in a team environment is essential.
  • Able to demonstrate cross-functional collaboration and leadership skills.
  • Able to collaborate with technical and non-technical audiences.
  • Ability to work independently and seek innovative ways to creatively solve problems.
  • Experience in technology and/or SAAS is preferred.
  • NetSuite, Zuora experience is a plus.
Account Payment Specialist
Location: Cambridge, MA
Details:

This position will be responsible for supporting the daily customer collection processes.

Responsibilities:

  • Responsible for reaching out to customers to collect payment for overdue bills
  • Acts as the liaison between sales/customer relation teams and the customers to manage overdue accounts
  • Process and post customer payments to open invoices
  • Constantly monitoring the accounts receivable aging for accuracy and completeness to optimize days sales outstanding
  • Working with varying levels of personnel within internal and customer organizations to resolve any collection issues in a timely and professional manner
  • Ensuring compliance with internal controls in accordance with policy
  • Assisting in special projects as required

Qualifications:

  • 2+ years’ experience within the Collections function
  • College degree (Accounting or Finance preferred) or equivalent experience
  • Experience and competence in using integrated software (SalesForce and Zuora)
  • Competent Microsoft Office user (PowerPoint, Word, Excel, Outlook, OneNote)
  • Quick learner and self-starter who has the ability to work independently or within a team environment
  • Ability to work in a fast paced environment with strong organizational skills
  • Accustomed to working with deadlines and performance metrics
  • Excellent verbal and written communication skills
  • Detail oriented and the ability to maintain a high level of accuracy

Product Management

Director, International Product
Location: Cambridge, MA
Details:
Senior Product Manager, Consumer
Location: Cambridge, MA
Details:
Senior Product Manager, Display Advertising
Location: Cambridge, MA
Details:

Are you looking to join the Product Management team at a dynamic and fast-paced tech company? CarGurus is looking for a highly motivated Senior Product Manager of Display Advertising who will report directly to the Director of Dealer Product and focus on helping to drive growth and innovation with CarGurus’ rapidly-growing display advertising business.  The Product “Guru” will work closely with sales/marketing, ad operations and CarGurus’ dealer base to identify the highest potential product improvements as well as major new categories of display advertising products for the company, and then collaborate with engineering to bring ideas to fruition. The role is highly cross-functional, and requires strong analytical and research skills, the ability to work well with a wide range of types of people, and a passion for innovation. 

Responsibilities:

  • Gain a deep understanding of our existing display advertising business and technical infrastructure, in order to identify issues and areas for improvement
  • Work closely with sales, marketing and ad ops to collect, vet, and prioritize ideas for potential product enhancements to CarGurus’ display advertising product set
  • Solicit input from dealers via surveys, focus groups and direct 1-on-1 conversations to test and refine product initiatives
  • Evaluate competitor offerings, feature sets, pricing models, and key messages to determine the best way for CarGurus to bring new ad products to market
  • Analyze data on product usage and performance to optimize and enhance our display advertising business
  • Collaborate cross-functionally to roll out new products and initiatives, working closely with employees from across the organization to ensure success growth and profitability for the business.

Qualifications:

  • 5 -10 years of professional product management or display advertising work experience desired
  • Bachelor’s degree from a top school required
  • Some level of Product management or display advertising experience is required: ideal candidates could have work experience at technology companies, publishers, media firms, consulting companies, etc.
  • Strong analytical and problem-solving skills required
  • Ability to manage projects of varying size and scope simultaneously while prioritizing appropriately
  • Excellent verbal and written communication skills and presentation experience
  • Tenacious self-starter with the ability to work independently
  • Ability to effectively liaison with internal teams, and able to adapt style to work closely with varying personality types
  • Good sense of humor and likes working in an unstructured, fast-paced environment
Senior Product Manager, Dealer SEM
Location: Cambridge, MA
Details:
Product Manager, Consumer
Location: Cambridge, MA
Details:

Sales

Client Partner - Detroit, MI
Location: Detroit, MI
Details:

CarGurus is looking for career-oriented Account Executives who are searching for rapid growth and career advancement on the CarGurus Advertising Sales team in Detroit.The successful candidate will be representing CarGurus in the field and will be highly organized; will have a self-starter attitude with the ability to multi-task in a fast-paced environment, exceptional communication, analytical, and problem-solving skills.

Our Account Executives will have the unique opportunity to be the first to sell CarGurus high quality content and targeting to Fortune 100 brands.

  • Work with major accounts and their advertising agencies, with a focus on OEM’s
  • Articulate CarGurus overall business objectives and value proposition to the local ad community
  • Prospect, cultivate, negotiate and close display ad deals
  • Develop account strategies to drive long term revenue growth
  • Demonstrate persistence, tenacity, ability to overcome obstacles, and handle objections
  • Develop and cultivate deep relationships at all levels from CEO/CMO to Brand Managers to Media Buyers
  • Consistently meet or exceed assigned meeting quota and other sales performance objectives
  • Log all sales activity completely and accurately in Salesforce.com

Qualifications

  • Bachelor’s degree with at least 5+ years Tier 1 media sales experience and/or Tier 1 in-market automotive media experience at an agency
  • 5+ years experience selling to Tier 1 automotive advertisers and Tier 1 in-market agency teams
  • Understand the mobile landscape and provide a true consultative sales approach
  • Develop strong prioritization and time management skills
  • Effectively conduct sales presentations over the phone
  • A burning desire to succeed in advertising sales
  • The ability to write succinct, crisp emails and a great phone presence
  • Strong knowledge of Excel and Salesforce.com experience a plus

ADDITIONAL INFORMATION

All your information will be kept confidential according to EEO guidelines.

Sales Development Specialist
Location: Dublin, Ireland
Details:
National Account Manager (UK)
Location: United Kingdom
Details:

The UK National Sales Account Manager will prospect, cultivate, and manage commercial relationships with UK’s largest and most influential dealer groups.

Responsibilities include:

  • Develop and aggressively grow direct relationships in a designated geography through prospecting and relationship development
  • Create and manage relationships with area automotive retailers by demonstrating value as a digital marketing and customer acquisition strategy consultant
  • Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
  • Provide sales pipeline management reporting regarding field activities and customer acquisition progress
  • Provide written and verbal feedback to the product, marketing and operational teams on new product ideas and/or suggested modifications to existing products
  • Act as U.K. company representative to the local auto industry

QUALIFICATIONS

  • 5+ years of direct field sales experience
  • Proven high performance results attainment in client acquisition and retention/growth role
  • Automotive experience required
  • Willingness and ability to travel on a frequent basis within a defined territory
  • Strong business consulting, analysis and reporting skills
  • Ability to work independently from a remote/home office
  • Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
  • Outstanding communication, relationship-management ability cross-functionally and with executive management
  • Proficient in Microsoft Word, PowerPoint, Excel and Outlook
Dealer Account Executive
Location: Dublin, Ireland
Details:

This role will entail selling CarGurus newest advertising products and services to automotive dealerships across the UK and internationally. The Dealer Account Executive will be strong at presenting CarGurus offerings and benefits as an inside sales professional (primarily over the phone and also via email). 

As an inside sales position, it is critical that candidates be persuasive, self-starters and will be expected to manage your own time, set priorities and meet monthly goals.

CarGurus dealers have various concerns and questions about CarGurus so candidates will need to also wear a customer service hat and be able to listen and respond to dealers and solve their issues within a reasonable amount of time. In this role, candidates must also be comfortable conveying issues to the rest of the CarGurus organization. As such, candidates must bring strong analytic and presentation skills.

QUALIFICATIONS

  • 3+ years of proven inside sales experience and closing ability
  • Strong sense of customer service
  • Good organizational skills
  • Strong internal motivation
  • Bachelor's degree
  • Industry Experience a Plus

ADDITIONAL INFORMATION

All your information will be kept confidential according to EEO guidelines.

Director of Sales
Location: Cambridge, MA
Details:
Client Partner - Los Angeles, CA
Location: Los Angeles, CA
Details:
Account Manager (Ad Sales) Detroit, MI
Location: Detroit, MI
Details:

With over 20 million unique monthly visitors, www.CarGurus.com is the fastest-growing and largest auto shopping site in the United States. Founded by CEO Langley Steinert, also co-founder of TripAdvisor, CarGurus makes the car shopping process easier for consumers and dealers alike through pricing transparency, reviews, and a superb user experience.

This individual will be representing CarGurus out in the field, and the ideal candidate is someone who can engage, build and cultivate relationships

Responsibilities:

  • Supervise and manage the day-to-day account level business responsibilities and relationships with Tier 1 and Tier 2 automotive marketing clients, agencies and internal teams
  • Serve as a primary point of contact on daily campaign implementation, performance reporting, and expert knowledge of CarGurus features and capabilities
  • Analyze campaign performance and consult stakeholders to identify optimization and growth opportunities on accounts and campaigns
  • Provide consultative campaign performance recommendations by recommending adjustments to inventory, targeting, creative components and/or other strategies
  • Complete “on-boarding” for new clients including negotiating MSAs, facilitating the completion of contracts and insertion orders, and educating clients and agencies on any campaign performance or self-service management tools
  • Provide technical guidance on campaign specifications and provide troubleshooting resolution
  • Collaborate with internal departments and external clients and agencies to monitor campaign delivery and contract compliance, ensuring full revenue recognition and client objectives success
  • Track and analyze usage trends and prepare sales and internal reports
  • Monitor billing and inventory for each account
  • Deliver on all role-specific accountability metrics and goals (revenue accuracy, forecasting accuracy, over/under-delivery to budget)
  • Utilize third-party research tools to support plan recommendations and provide competitive site analysis

Qualifications:

  • Bachelor’s Degree
  • 2+ years account or project management experience in an agency or sales environment.
  • 4+ years automotive in-market experience (preferred) at Tier 1 or Tier 2
  • Proficiency in MS Office, Salesforce, DART, ComScore
  • Very strong organizational, analytical and communication skills
  • Exceptionally strong sense of customer service
  • Prior experience in a similar position preferred
Account Manager (Ad Sales) Los Angeles, CA
Location: Los Angeles, CA
Details:

With over 20 million unique monthly visitors, www.CarGurus.com is the fastest-growing and largest auto shopping site in the United States. Founded by CEO Langley Steinert, also co-founder of TripAdvisor, CarGurus makes the car shopping process easier for consumers and dealers alike through pricing transparency, reviews, and a superb user experience.

This individual will be representing CarGurus out in the field, and the ideal candidate is someone who can engage, build and cultivate relationships.

Responsibilities:

  • Supervise and manage the day-to-day account level business responsibilities and relationships with Tier 1 and Tier 2 automotive marketing clients, agencies and internal teams
  • Serve as a primary point of contact on daily campaign implementation, performance reporting, and expert knowledge of CarGurus features and capabilities
  • Analyze campaign performance and consult stakeholders to identify optimization and growth opportunities on accounts and campaigns
  • Provide consultative campaign performance recommendations by recommending adjustments to inventory, targeting, creative components and/or other strategies
  • Complete “on-boarding” for new clients including negotiating MSAs, facilitating the completion of contracts and insertion orders, and educating clients and agencies on any campaign performance or self-service management tools
  • Provide technical guidance on campaign specifications and provide troubleshooting resolution
  • Collaborate with internal departments and external clients and agencies to monitor campaign delivery and contract compliance, ensuring full revenue recognition and client objectives success
  • Track and analyze usage trends and prepare sales and internal reports
  • Monitor billing and inventory for each account
  • Deliver on all role-specific accountability metrics and goals (revenue accuracy, forecasting accuracy, over/under-delivery to budget)
  • Utilize third-party research tools to support plan recommendations and provide competitive site analysis

Qualifications:

  • Bachelor’s Degree
  • 2+ years account or project management experience in an agency or sales environment
  • 4+ years automotive in-market experience (preferred) at Tier 1 or Tier 2
  • Proficiency in MS Office, Salesforce, DART, ComScore
  • Very strong organizational, analytical and communication skills
  • Exceptionally strong sense of customer service
  • Prior experience in a similar position preferred
Sales Team Lead
Location: Cambridge, MA
Details:

The Sales Team Lead is a quota rep who has been identified as a high-potential contributor to the CarGurus sales organization and who has leadership and/or management potential the organization wishes to cultivate. They are expected to contribute 20% of their time to weekly forecasting meetings and leadership of a predetermined group of sales reps.

Responsibilities:

  • Meet or exceed their assigned quota as an individual contributor
  • Engage a specific group of sales reps for on the floor coaching, quote approvals and deal strategy
  • Coordinate group training / collaboration sessions across the team
  • Lead one on one weekly deal reviews for deals expected to close in the current week
  • Monitor specific KPI metrics and salesforce maintenance
  • Participate in call shadowing or role plays weekly with assigned reps
  • Collect spot forecasts / updates from the team
  • Be an active presence on the floor maintaining a positive attitude, motivation and a driving force behind the team’s overall success 

Qualifications:

  • 3+ years of exceeding quota in an acquisition sales role
  • 1+ year of leadership as a manager or player coach team lead
  • Track record of success and achievement in sales
  • Experience selling SaaS or automotive products a plus, in-dealership experience a plus
  • Effective user of technology tools, including CRM, to improve sales performance
  • Ambitious salesperson committed to personal success and leading by example
Director of SEM Sales
Location: Cambridge, MA
Details:
Dealer Account Specialist
Location: Cambridge, MA
Details:

This role will entail selling CarGurus products and services to automotive dealerships across the United States in the small independent market. The Dealer Account Specialist will be strong at presenting CarGurus offerings and benefits as an inside sales professional over the phone, via email, through webinar software.

The successful candidate will thrive in a “hunter” role. The Account Specialist is a persuasive self-starter that is comfortable managing manage his/her own time, setting priorities, and meeting monthly goals. In this role, candidates must also be comfortable conveying issues and opportunities to the rest of the CarGurus organization. As such, candidates must bring strong analytic and presentation skills. Additionally, the   Account Specialist must bring strong leadership skills and an ability to influence his/her peers to improve overall team performance.

CarGurus dealers have various concerns and questions about CarGurus. The Account Specialist will need to wear a customer service hat and be able to listen and respond to dealers and solve their issues within a reasonable amount of time.

Responsibilities:

  • Meet or exceed their assigned quota as an individual contributor
  • Engage with their teammates to raise strengths, weaknesses, opportunities and threats throughout the organization to drive positive change
  • Set the gold standard for what it means to be a high achieving member of the CarGurus team
  • Take on highly visible project based work that requires organization, meeting deadlines and the ability to make data driven recommendations
  • Help ramp new team members on CarGurus products and culture

Essential Functions:

  • Meet or exceed assigned quota as an individual contributor
  • Deliver the CarGurus value proposition at the highest level
  • Achieve daily, weekly and monthly KPIs
  • Engage directly with prospects
  • Prospect, develop and close deals in an assigned group of dealers

Qualifications:

  • 1+ years of proven business development or inside sales experience and closing ability
  • A demonstrated track record of successfully and regularly attaining targets
  • Strong sense of customer service
  • Good organizational skills
  • Strong internal motivation
  • Bachelor's degree
  • Industry Experience a Plus

 

Regional Sales Director - Dallas
Location: Dallas, TX
Details:

Our Regional Sales Director will seek to build relationships in the assigned geographical market with Dealer decisions makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory’s automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

Responsibilities:

  • Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
  • Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
  • Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
  • Provide in-depth analyses and reports regarding field activities and dealership progress
  • Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
  • Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts.
  • Manage and monitor all contracts as well as account receivables

Qualifications:

  • 5+ years of direct sales experience
  • Automotive experience required
  • Willingness and ability to travel on a frequent basis within a defined territory
  • Strong business consulting, analysis and reporting skills
  • Ability to work independently from a remote/home office
  • Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
  • Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
  • Proficient in Microsoft Word, PowerPoint, Excel and Outlook
Account Executive, Search Engine Marketing
Location: Cambridge, MA
Details:

The Account Executive for Search Engine Marketing will be responsible for selling CarGurus new, proprietary SEM product to dealers who are interested in shifting their spend over to a company with a reputation for industry leading search marketing. The Account Executive will benefit from being able to call into 20,000+ existing customers who buy other product lines from CarGurus, to sell them on this new offering. The Account Executive will be strong at presenting our offering, handling competitive objections, and landing some of our first customers on the platform. The job will be a hybrid sales role with much of the selling taking place via the phone, while also making on-site visits for large opportunities and customer requests. It is critical candidates be persuasive, are self-starters, can manage their time well, and are comfortable working against monthly quota targets.

Responsibilities:

  • Planning against, and driving toward, exceeding your monthly SEM sales quota
  • Prospecting for new opportunities within designated dealer account targets while also working closely with your Account Manager to understand if there are additional opportunities within your existing customer base
  • Having great telephone and in-person selling skills. Sandler sales methodology training is highly preferred.
  • Ability to demonstrate the value of the platform and our competitive differentiators.
  • A daily, repeatable cadence of high quality conversations, demos, and proof-of-concept pilots to ensure consistency in your bookings performance output.
  • A willingness to travel when necessary (expectation is 20-30% of the time). 

Qualifications:

  • 2+ years of proven inside/outside SEM sales experience
  • Demonstrate history of over-performance against quota & sales KPI’s
  • Strong customer service skills
  • Good organizational ability
  • Strong internal motivation & drive
  • Bachelor's degree required
Account Manager, Search Engine Marketing
Location: Cambridge, MA
Details:

The responsibility of the Search Engine Marketing Account Manager is to onboard and teach new customers how to interact with their SEM product offering from CarGurus, establish weekly/monthly checkpoints with their customers to review performance, ensure they are getting the type of service they expected at sign-up, and emerge as a valuable, consultative resource for any/all questions associated with the platform. Additionally, a sales-forward attitude, a high level of professionalism, assertiveness, and persuasion are required to communicate well with our SEM customer base.

Responsibilities:  

  • General account management of assigned CarGurus SEM customers.
  • Analyzing a dealer’s performance and consulting on changes the dealer might want to consider to improve the traffic being generated by our SEM platform
  • Become a subject matter expert on all CarGurus products
  • Complete “on-boarding” of new SEM users to develop a relationship with the dealer’s digital marketing teams
  • Proactively consult with dealerships to solve issues and address challenges
  • Escalate issues to cross-functional departments (product management, operations) when necessary
  • Educate dealers on how to maximize the value of the CarGurus platform by leveraging tools, reports, and best practices
  • Strong analytical skills to solve complex, interdepartmental/inter-operational issues
  • Establish strong relationships with internal sales partners on the SEM and Dealer Relations teams to ensure a positive customer experience
  • Effectively upsell clients who could spend more than initial budgets to improve results

Qualifications:

  • 2+ years experience managing an SEM platform implementation for paying customers
  • Automotive industry experience is a plus
  • Experience with technology tools, specifically Salesforce, is a plus
  • Track record of successful account management and consultative relationship development
  • Strong sense of customer service with an ability to focus the customer on performance
  • Bachelor’s degree required
Team Lead Customer Success, Field
Location: Cambridge, MA
Details:
Regional Sales Director - Detroit
Location: Detroit, MI
Details:

Our Regional Sales Director will seek to build relationships in the assigned geographical market with Dealer decisions makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory’s automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

Responsibilities:

  • Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
  • Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
  • Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
  • Provide in-depth analyses and reports regarding field activities and dealership progress
  • Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
  • Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts.
  • Manage and monitor all contracts as well as account receivables

Qualifications:

  • 5+ years of direct sales experience
  • Automotive experience required
  • Willingness and ability to travel on a frequent basis within a defined territory
  • Strong business consulting, analysis and reporting skills
  • Ability to work independently from a remote/home office
  • Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
  • Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
  • Proficient in Microsoft Word, PowerPoint, Excel and Outlook
Regional Sales Director - St Louis
Location: St. Louis, MO
Details:

Our Regional Sales Director will seek to build relationships in the assigned geographical market with Dealer decisions makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory’s automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

Responsibilities:

  • Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
  • Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
  • Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
  • Provide in-depth analyses and reports regarding field activities and dealership progress
  • Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
  • Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts.
  • Manage and monitor all contracts as well as account receivables

Qualifications:

  • 5+ years of direct sales experience
  • Automotive experience required
  • Willingness and ability to travel on a frequent basis within a defined territory
  • Strong business consulting, analysis and reporting skills
  • Ability to work independently from a remote/home office
  • Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
  • Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
  • Proficient in Microsoft Word, PowerPoint, Excel and Outlook
Customer Success Associate - Spanish Speaking
Location: Cambridge, MA
Details:
Team Lead Customer Success, Onboarding
Location: Cambridge, MA
Details:
Team Lead Customer Success, Support
Location: Cambridge, MA
Details:
Sales Development Intern
Location: Dublin, Ireland
Details:
Dealer Relations Account Specialist
Location: Cambridge, MA
Details:

This role will focus on serving and maintaining CarGurus’ existing customer base through the collection of performance data, re-negotiation of subscription rates, and mitigation of customer churn. The Dealer Relations Account Specialist will be strong at presenting CarGurus offerings and benefits as an inside sales professional (primarily over the phone and also via email). 

As an inside sales position, it is critical that candidates be persuasive, self-starters and will be expected to manage your own time, set priorities and meet monthly goals.

CarGurus’ Dealership customer base have various concerns and questions about CarGurus so candidates will need to also wear a customer service hat and be able to listen and respond to dealers and solve their issues in a timely manner. In this role, candidates must also be comfortable conveying issues to the rest of the CarGurus organization. As such, candidates must bring strong analytic, presentation, and problem solving skills.

Qualifications:

  • Bachelors Degree
  • 1-2 years of closing experience
  • Strong sense of customer service
  • Good organizational & problem solving abilities
  • Strong Internal Motivation
  • Industry Experience a Plus
Dealer Relations Account Manager - Canada
Location: Cambridge, MA
Details:

This role will focus on serving and maintaining CarGurus’ existing customer base through the collection of performance data, re-negotiation of subscription rates, and mitigation of customer churn. The Dealer Relations Account Manager (DRAM) will be strong at presenting CarGurus offerings and benefits as an inside sales professional (primarily over the phone and also via email). 

The Dealer Relations Account Manager will be responsible for maintaining and growing an existing book of business by consulting directly with dealer partners and optimizing their needs to improve the CarGurus experience. The DRAM will also liaise between the dealer network and other internal teams to ensure a high level of overall dealer satisfaction.

While the customer experience is a top priority, the successful candidate will also have a proven record of consultative sales experience and the ability to consistently achieve monthly sales quota expectations. Candidates should possess a highly competitive nature that is strongly driven by individual and team success. Candidates should be self-motivated, fast learning and confident in a dynamic sales environment.

Qualifications:

  • Bachelor’s Degree
  • 1-2 years of closing experience
  • Strong focus on business consulting, analysis and reporting
  • Experience in delivering client-focused solutions based on customer needs
  • Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
  • Proficiencies in Microsoft Office required, Salesforce.com a plus
Customer Success Specialist (German Speaking)
Location: Dublin, Ireland
Details:

The Customer Success Specialist is focused primarily on new dealer clients and is tasked with making sure those accounts start off on the best possible trajectory through implementation, training, and responding to the customer’s specific needs.   They will be able to provide an exceptional level of customer support, have the ability to proactively reach out to customers, and act as empowered thought leaders in our relationship with clients at all lifecycle stages. 

Objectives:

  • Provide exceptional levels of technical and business expertise; guidance; education; thought leadership; and high touch customer support for new and existing CarGurus dealer clients.
  • Respond to inbound channels and also be comfortable using experience and judgement to determine when and how it is necessary to proactively reach out to customers.
  • Effectively deliver the value proposition of CarGurus while enforcing policies, sharing best practices, and responding to customer’s needs with your best judgement
  • Effectively communicate, coach, and support customers through both phone and email channels.
  • Work collaboratively as part of a larger sales and support team by documenting activities and working in concert with other departments and colleagues

Qualifications:

  • 2-4+ years account management/support experience
  • Outstanding communication and listening ability
  • Strong sense of customer service and engagement
  • Good organizational skills and attention to detail
  • Ability to work independently and exercise good judgement as an empowered individual contributor
  • Salesforce experience a plus
  • Fluent in German
  • Industry experience a plus

 

Regional Sales Director - Atlanta
Location: Atlanta, GA
Details:

Our Regional Sales Director will seek to build relationships in the assigned geographical market with Dealer decisions makers and automotive dealership groups. The Director's primary responsibility will be to represent CarGurus in a designated territory, consult with that territory’s automotive retailers, reviewing on-line business practices, and consulting with dealership management and Internet department staff.

Responsibilities:

  • Develop, preserve, and grow direct relationships in a designated geography through prospecting, sales calls, and relationship development and management
  • Create and manage relationships with area automotive retailers by demonstrating value as an on-line marketing strategy consultant
  • Ensure customer satisfaction by responding quickly and accurately to dealer concerns and needs and following thru on prompt resolution
  • Provide in-depth analyses and reports regarding field activities and dealership progress
  • Provide written and verbal feedback to the product and operational teams on new product ideas and/or suggested modifications to existing products
  • Collaborate internally with various operational teammates to maximize client retention and relationship growth efforts.
  • Manage and monitor all contracts as well as account receivables

Qualifications:

  • 5+ years of direct sales experience
  • Automotive experience required
  • Willingness and ability to travel on a frequent basis within a defined territory
  • Strong business consulting, analysis and reporting skills
  • Ability to work independently from a remote/home office
  • Motivated self-starter with the desire to succeed in a fast-paced rapidly growing company
  • Collaborative background working with various internal teammates to execute go-to-market strategy effectively and efficiently
  • Proficient in Microsoft Word, PowerPoint, Excel and Outlook
Business Intelligence Analyst
Location: Cambridge, MA
Details:
Sales Operations Analyst
Location: Cambridge, MA
Details:

The CarGurus Sales Operations team is looking for a Sales Operations Analyst to support the growing sales organization and its daily sales activities.  The ideal candidate must be a self-starter, and should be able to manage numerous tasks and projects concurrently.

Responsibilities:

Deal Desk:

  • Support daily sales activities and processing of sales operations requests
  • Partner with sales to generate non-standard contracts and ensure clean records of SFDC opportunities flowing to the billing system
  • Deal review for completeness and compliance

SFDC Admin:

  • Partner with senior analysts in support of ongoing SFDC development
  • Employee provisioning and de-provisioning in SFDC
  • Liaise with Marketing and upload Marketing leads timely and accurately
  • Data stewardship: proactively manage SFDC records, page layouts, fields, etc. by eliminating expired fields and adding labels to existing ones
  • Review and process Sales Ops cases
  • Generate reports and dashboards via Wave Analytics and standard SFDC reporting
  • Create process documentation and training material
  • Manage regular change management communication via Chatter groups

Qualifications:

  • 1 to 3 years of experience in Sales OperationsBachelor’s degree in business, finance, or related field
  • Demonstrated SFDC proficiency (certified a plus)
  • Experience with sales automation, enablement, reporting, and business intelligence tools
  • Proficient with Excel and other Microsoft Office tools
  • Excellent communication skills
  • Relentless focus on problem solving and process improvement
Team Lead Customer Success, Labs Team
Location: Cambridge, MA
Details: