Terrible experience. Drove from Naples to trade in my Mercedes SUV for a Porsche Cayenne. Agreed to numbers over the phone, but they changed the numbers on me at the last minute. The used car sales manager has no customer service skills and had I not driven 3 hours and spent countless hours working on this deal, I would have left. They also messed up the actual financing of my vehicle. I traded in a car that was in my business's name. The Porsche was supposed to go into my business's name. All checks, insurance, etc was in my business's name but when I got my payment schedule, I noticed only my name was on the loan. This has been a disaster. Now they have been calling me on my business's phone saying that I need to pay extra for new plates because they can't transfer my company plates because this is a personal car now. It is a terrible situation and not only would I not recommend them, I will go out of my way to make sure nobody else does.