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Hi I experienced truly helpful treatment. The car I bought was a beater, but Jacob, your salesman, was out of the ordinary kind and helpful. I'm stuck to a wheelchair, it was raining. He rigged a way to bring the 98 escort into the service department, then I drove my van in next to it. Then he helped me into the 98 Escort so I could test drive it. Finally, all this attention was over a $1,000.00 car. Which by the way, runs like a thief in the night. It's rusty, but seems very sound mechanically. I've even stopped dreading seeing my daughters phone number on my cell phone calling me. My arrangement with her is to let her use it till she gets an accident settlement then I get it back and I'm quite sure I'll get what I paid you for it. Alls well that ends well. Thanks again. George Novacek