Sales representative was ineffective.

bad customer relations. wouldn't recommend them to anyone.

I am 72 years old I have purchased a number of cars, Potamkin is by far the very worse experience that I have had with any purchase. they take advantage if you don't know, over price all they want is to sell a car. the service is worse. I would never go back to Potamkin.

They guys are shady. I contacted a sales person, made a deal over the phone, told them I would come pick it up and gave the sales person my credit card to hold it. They sent my bank a buyers sheet with a price we didn't agree upon when I called the salesman he wanted to know where I got that price I told him cars.com he then said he would talk to his manager and then told me it was a typo but they would honor the price. But they would never send the a buys sheet to my bank after that, they did not use my deposit to hold the car and regardless of how many times I ask them to send the paper work to bank they pretended not to know what I was talking about. when I got a hold of a "manager" he told me I took to long to get the car and it was sold. Yes I live about 175 miles away, yes my daughter had unexpected surgery and yes I called and told the salesman this and offered more money to hold the car and he said not to worry that Hawthorne Chev was a big dealer and would hold the car. I guess they got a better deal but at least they could have called and told me they couldn't hold the car. Very unprofessional and I know because I've worked in the car dealership business and just because I'm a woman doesn't mean I can't smell a rat when it's under my nose.

They seem like a large organization with too many moving parts, such that no one has a real handle on anything.

went there very helpful just didnt have what looking for as far as price. No pressure said would contact if locate what looking for

Great dealer - no BS - bought several vehicles there and always get treated well with a great deal. Shopped other area dealers and always found Karl to be the best. Plus they have a very good service dept that is there when you need them. Once my car had a problem on a saturday when service was closing and they gave me a car to use until they could fix it on Monday - huge help as I was going away for the weekend.