Koons Baltimore Ford

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6970 Security Blvd, Baltimore, MD 21244 - Map & Directions

Sales: (877) 819-8551

Service: (877) 819-8551

Aug 7, 2014
I give this dealership 1 star. They are unprofessional and clueless about their inventory. I called the sales rep, before leaving out of the door to test drive the vehicle and he told me that the truck was still available. I drove all the way across town, only for another salesman to tell me, that he sold the vehicle the day before. I would not buy anything from them Ever.
Jun 16, 2014
Finance guy ordered me plates at an extra cost of $ 142.00 plus(against our verbal agreement that I would transfer my old ones for only $10.00). Also misrepresented cost and scope of ext. service plan. Added a 200.00 non-required fee and others for "processing". Buyers Beware and steer clear of Koon's Ford Baltimore!!
Jun 10, 2014
Very Nice People and did everything they could to get me into the car at the price I wanted! :)
Apr 23, 2014
Not great customer service, you could tell it was the end of the month, they needed my sale and weren't shy about trying to push me.
Apr 9, 2014
Very good response
Jul 15, 2013
excellant follow up ,will do business when i am ready
Jun 5, 2013
kept in contact with me and still is
Apr 26, 2013
Dealer responded with more details as requested.
Mar 4, 2013
Excellent
Feb 15, 2013
Luftmeer
0
truck was sold...responsive
Jan 30, 2013
Very understanding and helpful very satisfying experience
Nov 19, 2012
Good staff, I just looked quickly at one car. Salesman was nice.
Sep 29, 2012
Amahad was a great, he answered all my questions.

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