Bob Caldwell Chrysler Jeep

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1888 Morse Rd, Columbus, OH 43229 - Map & Directions

Sales: (614) 888-2331

Service: (614) 438-5500

Today 9:00am - 9:00pm
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Featured Listings
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2015 Jeep Grand Cherokee Limited 4WD Used Cars in Columbus, OH 43229

Great Deal
$6,120 BELOW
Instant Market Value of $32,419

Price: $26,299

Mileage: 30,633

Location: Columbus, OH 43229

Average time on market: 36 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Deep Cherry Red Crystal Pearlcoat Description: Used 2015 Jeep Grand Cherokee Limited 4WD for sale - $26,299, 30,633 miles with Bluetooth, Leather Seats
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2013 Nissan Altima 2.5 SL Used Cars in Columbus, OH 43229

Great Deal
$3,996 BELOW
Instant Market Value of $17,305

Price: $13,309

Mileage: 32,464

Location: Columbus, OH 43229

Average time on market: 29 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2013 Nissan Altima 2.5 SL for sale - $13,309, 32,464 miles with Bluetooth, Leather Seats, Backup Camera
https://static.cargurus.com/images/forsale/2016/04/27/22/46/2015_jeep_patriot-pic-3870604408846905447-152x114.jpeg

2015 Jeep Patriot Sport 4WD Used Cars in Columbus, OH 43229

Great Deal
$3,025 BELOW
Instant Market Value of $17,376

Price: $14,351

Mileage: 18,901

Location: Columbus, OH 43229

Average time on market: 42 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Billet Silver Metallic Clearcoat Description: Used 2015 Jeep Patriot Sport 4WD for sale - $14,351, 18,901 miles
https://static.cargurus.com/images/forsale/2016/04/13/22/53/2011_chevrolet_tahoe-pic-8427697116574870927-152x114.jpeg

2011 Chevrolet Tahoe LT 4WD Used Cars in Columbus, OH 43229

Great Deal
$4,678 BELOW
Instant Market Value of $27,370

Price: $22,692

Mileage: 82,191

Location: Columbus, OH 43229

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Sheer Silver Metallic Description: Used 2011 Chevrolet Tahoe LT 4WD for sale - $22,692, 82,191 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2016/04/22/22/42/2015_hyundai_sonata-pic-7657841753634941788-152x114.jpeg

2015 Hyundai Sonata Sport Used Cars in Columbus, OH 43229

Great Deal
$3,903 BELOW
Instant Market Value of $16,155

Price: $12,252

Mileage: 43,970

Location: Columbus, OH 43229

Average time on market: 36 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Symphony Silver Description: Used 2015 Hyundai Sonata Sport for sale - $12,252, 43,970 miles with Bluetooth
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2012 Hyundai Tucson GL Used Cars in Columbus, OH 43229

Great Deal
$2,662 BELOW
Instant Market Value of $14,109

Price: $11,447

Mileage: 50,429

Location: Columbus, OH 43229

Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Graphite Gray Description: Used 2012 Hyundai Tucson GL for sale - $11,447, 50,429 miles
https://static.cargurus.com/images/forsale/2016/04/13/22/53/2014_chrysler_200-pic-3270666050380460343-152x114.jpeg

2014 Chrysler 200 Limited Used Cars in Columbus, OH 43229

Great Deal
$2,121 BELOW
Instant Market Value of $14,557

Price: $12,436

Mileage: 36,966

Location: Columbus, OH 43229

Average time on market: 21 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: Bright White Clearcoat Description: Used 2014 Chrysler 200 Limited for sale - $12,436, 36,966 miles
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2014 Hyundai Santa Fe 2.0T Sport Used Cars in Columbus, OH 43229

Great Deal
$2,992 BELOW
Instant Market Value of $23,684

Price: $20,692

Mileage: 23,804

Location: Columbus, OH 43229

Average time on market: 18 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Serrano Red Description: Used 2014 Hyundai Santa Fe 2.0T Sport for sale - $20,692, 23,804 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/04/13/22/54/2013_jeep_patriot-pic-3985427462981439093-152x114.jpeg

2013 Jeep Patriot Limited 4WD Used Cars in Columbus, OH 43229

Great Deal
$2,021 BELOW
Instant Market Value of $12,298

Price: $10,277

Mileage: 119,178

Location: Columbus, OH 43229

Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Bright White Clearcoat Description: Used 2013 Jeep Patriot Limited 4WD for sale - $10,277, 119,178 miles with Leather Seats
https://static.cargurus.com/images/forsale/2016/04/13/22/53/2015_hyundai_sonata-pic-5433142218749861818-152x114.jpeg

2015 Hyundai Sonata SE Used Cars in Columbus, OH 43229

Great Deal
$2,113 BELOW
Instant Market Value of $14,540

Price: $12,427

Mileage: 39,750

Location: Columbus, OH 43229

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Description: Used 2015 Hyundai Sonata SE for sale - $12,427, 39,750 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/04/13/22/53/2016_chevrolet_cruze-pic-8320975632399559653-152x114.jpeg

2016 Chevrolet Cruze Limited 2LT Used Cars in Columbus, OH 43229

Great Deal
$2,614 BELOW
Instant Market Value of $17,234

Price: $14,620

Mileage: 16,529

Location: Columbus, OH 43229

Average time on market: 19 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Gray Description: Used 2016 Chevrolet Cruze Limited 2LT for sale - $14,620, 16,529 miles with Bluetooth, Leather Seats
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2014 Jeep Patriot Latitude 4WD Used Cars in Columbus, OH 43229

Great Deal
$2,119 BELOW
Instant Market Value of $16,786

Price: $14,667

Mileage: 45,528

Location: Columbus, OH 43229

Average time on market: 32 days Certified Pre-Owned: Yes Transmission: Automatic Color: Bright White Clearcoat Description: Used 2014 Jeep Patriot Latitude 4WD for sale - $14,667, 45,528 miles
https://static.cargurus.com/images/forsale/2016/04/13/22/53/2016_chevrolet_cruze-pic-1685672549472532004-152x114.jpeg

2016 Chevrolet Cruze Limited 2LT Used Cars in Columbus, OH 43229

Great Deal
$2,554 BELOW
Instant Market Value of $17,174

Price: $14,620

Mileage: 17,270

Location: Columbus, OH 43229

Average time on market: 19 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Champagne Silver Metallic Description: Used 2016 Chevrolet Cruze Limited 2LT for sale - $14,620, 17,270 miles with Bluetooth, Leather Seats
https://static.cargurus.com/images/forsale/2016/04/13/22/53/2015_hyundai_sonata-pic-3850468701134137855-152x114.jpeg

2015 Hyundai Sonata SE Used Cars in Columbus, OH 43229

Great Deal
$1,956 BELOW
Instant Market Value of $14,183

Price: $12,227

Mileage: 44,327

Location: Columbus, OH 43229

Average time on market: 25 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Quartz White Pearl Description: Used 2015 Hyundai Sonata SE for sale - $12,227, 44,327 miles with Bluetooth
https://static.cargurus.com/images/forsale/2016/04/13/22/53/2016_chevrolet_cruze-pic-6201552196588335336-152x114.jpeg

2016 Chevrolet Cruze Limited 2LT Used Cars in Columbus, OH 43229

Great Deal
$2,404 BELOW
Instant Market Value of $17,024

Price: $14,620

Mileage: 19,105

Location: Columbus, OH 43229

Average time on market: 19 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Ray Metallic Description: Used 2016 Chevrolet Cruze Limited 2LT for sale - $14,620, 19,105 miles with Bluetooth, Leather Seats
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May 4, 2016
andymcgill
0
Dealer made contact within an hour.
May 2, 2016
Brandon was great. Good car buying experience. 2015 Jeep Patriot.
Apr 30, 2016
Shannon Scott at Caldwell CDJR was very helpful.
Mar 15, 2016
While I didn't purchase the Nitro I had intended on looking at John Palmer and the staff at the dealership on 161 in Columbus was amazing and worked hard to get me into a safe and reliable car!!! I would highly recommend all the gentlemen at the Bob Caldewell dealership on 161 in Columbus, OH!!!
Mar 10, 2016
Quick response still talking with them pickup sold before I could get to it
Feb 16, 2016
good
Feb 12, 2016
Ws so nice and friendly
Feb 10, 2016
Brandon and Michell both were nice. responded promptly to email and phone calls. pictures of the vehicle did not look like the car when we got there. example color was nothing like pictures and dents in the passenger door that were not shown in photos. Otherwise great people and great experience.
Feb 9, 2016
There were some issues initially, but they were resolved.
Feb 1, 2016
The salesman responded and sent photos, but I never went to see the car.

Response from Bob Caldwell Chrysler Jeep:

Well we apologize if the pics and/ or response could use additional effort.  Appreciate any and all comments.  Cheers!  -Justin H  (GM)
Jan 29, 2016
Fast response.

Response from Bob Caldwell Chrysler Jeep:

Thank you.  Goal is 20 minute reply time and less than 5% over 1 hour.  Currently most are answered in less than 20 minutes but still at 8% over 1 hour.  Thanks for recognizing the effort!  -Justin H (GM)
Jan 25, 2016
nickeljp
0
Trade in experience fantastic and no haggling. Internets price was already more competitive than anyone within 100 miles. Noticed a couple of brush scratches on the car when I got there in person and they were quick to buff out. Great experience overall

Response from Bob Caldwell Chrysler Jeep:

Awesome comments and yes, some vehicles have to go and being best priced in the market, that's one way to save a customer some money and keep our inventory turning.  Good R&D on your part.  Thank you for the business and review!  -Justin H (GM)
Jan 23, 2016
Great

Response from Bob Caldwell Chrysler Jeep:

We accept "Great" as a response.  Thank you for the business and taking the time to boost our "virtual reputation".  -Justin H (GM)
Dec 9, 2015
Great

Response from Bob Caldwell Chrysler Jeep:

Thanks for the awesome rating Brian!  -Justin H (GM)
Nov 20, 2015
I called to get a cash price on a 07 Dodge Charger r/t with 89,xxx miles on it and the dealer told me the price was going to be $17,900.00 which is over priced for a car that old and the dealer was aggressive I would never consider doing business here

Response from Bob Caldwell Chrysler Jeep:

Not real sure how to respond to a review regarding a disagreement on price.  Typically in a free enterprise a consumer does or does not find a value in the product they are trying to acquire but can't see where a review is necessary when the value is not perceived?  Kind of like leaving reviews for restaurants you have never visited but don't wanna pay that much for the meal, doesn't really make sense.   Pre-owned vehicles are also difficult to place a particular value without knowing the mechanical make up, car fax, service history, etc.. , again placing a subjective value to an objective pri
 More ...
Oct 26, 2015
Quick responses. Employees are very personable and friendly.

Response from Bob Caldwell Chrysler Jeep:

Awesome, thanks for the review and let us know if you need anything in the future.  -Justin H (GM)
Jul 28, 2015
did a good job. responded well and is still in contact with me.

Response from Bob Caldwell Chrysler Jeep:

Thanks for the comments Jeff. Glad to hear your sales associate is following up after the sale.  In the event you need anything else, please don't hesitate to contact.  Thanks for your business and constructive review.  -Justin H (GM)
Jul 17, 2015
Did not have a car we wanted, but were very eager to find one..

Response from Bob Caldwell Chrysler Jeep:

Earl, tough to hit everyone's hot button when it comes to stocking vehicles.  If you are still hunting , we would be happy to assist but regardless, appreciate the comments and 4/5 stars.  Here to help.  -Justin H (GM)
Jun 15, 2015
Terrible experience. I've dealt with them twice. Both times the salesman blows up my phone and email. I wrote him back and said I found a better deal and he STILL kept calling. Not to match the price either. The 2nd time they just kept trying to talk me into leasing when I TOLD THEM I specifically wanted to buy. Then they tried to make me feel stupid for not wanting to throw my money away on paying 330 a month on a car that I'd never own. Terrible service I'll never go back. Shop elsewhere

Response from Bob Caldwell Chrysler Jeep:

Well sorry that it was a poor experience Travis.  To address the communication issue- just like most retail business we have a CRM (customer relationship management) tool that allows us to set the frequency in which we want the sales staff to contact customers.  Last year we lowered the amount of contacts quite a bit. Sounds like the sales person did not complete the final step to remove the customer from the followup process and for that we apologize.  If you are still receiving contacts let me know and I'll have the info removed from the system (justin@caldwellchrysler.com).  Not sure why th
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Jun 3, 2015
Nice communication, not pushy

Response from Bob Caldwell Chrysler Jeep:

Thanks for the solid marks Stephen and appreciate the business
May 23, 2015
Would definitely come back again. Made the purchase go smoothly with no pressure. Accomodated our time schedule when we had to go somewhere after test drive and had paperwork all ready for signing on our return

Response from Bob Caldwell Chrysler Jeep:

Thanks Ronnie.  Glad to hear there was little to no pressure.  The business model lends itself to make customers pressured into purchasing when they're on the showroom floor.  Reality is, most customers that have "to go somewhere after test drive" never show again.  So thanks to you for showing up, thanks for your business, and thank you very much for a 5 star review!  Here for you if you need anything.  -Justin H (GM)
Apr 23, 2015
Drove 45 minutes to see a truck the dealer had just emailed me about twice!! that same morning! Got there and he told me they sold it a couple days ago, sorry.

Response from Bob Caldwell Chrysler Jeep:

Dave, I deeply regret to see a customer go through this.  We typically never reserve vehicles but with that being said we ask ALL of our sales people once an appointment is confirmed to physically touch the vehicle on our lot to ensure this issue does not arise.  Looks like we dropped the ball and for that I apologize.  Please do not assume this is our attitude to our customers, the sales person did not confirm the vehicle was available nor followup.  If you would like to discuss more, please do not hesitate to reach out.  Again very sorry.  -Justin H (GM) (614) 88-2331
Mar 23, 2015
Great experience! I got a new Dodge Charger!

Response from Bob Caldwell Chrysler Jeep:

Glad to hear it!  And finally some nice weather to drive it in.  Thanks for taking the time to leave a review and let us know if we can be of any further service.  -Justin H (GM)
Dec 12, 2014
Very responsive.

Response from Bob Caldwell Chrysler Jeep:

Thanks for the info Dana.  The sales people are given no more than 1 hour (ideally 20 minutes) to respond to any internet inquiries.  In the event a salesperson is with a customer, at lunch, lazy, etc....the managers push the inquiry to another associate.  Again, appreciate the feedback and hope to see you soon.  -Justin H (GM)
Dec 10, 2014
If you advertise something for a price you should sell it for that. So called someone hacked into your system and lowered the price. Other then that nice people over the phone.

Response from Bob Caldwell Chrysler Jeep:

We don't disagree with you and apologies for the inconvenience.  (Like most dealerships) we change the prices on all vehicles (approx. 400 vehicles) at least every 2 weeks.  Pretty sure we can chalk this up as a typing error rather than a hacker.  It's a HUGE mistake to fat finger a price when we're talking about tens of thousands of dollars per vehicle.  None-the-less to manage this we will continue to stress the importance of careful key strokes when pricing.  Thank you for the feedback and again sorry for the troubles.  -Justin H (GM)
Nov 19, 2014
Very nice, no pressure experience. We will go back to purchase another vehicle in the future.

Response from Bob Caldwell Chrysler Jeep:

Glad to hear it Niki and happy to sell you another.....when you're ready of course.  Thanks.  -Justin H (GM)
Jul 22, 2014
Dealer was very pushy about putting me in a more expensive car I wasn't interested in. Left the dealer never went back even after repeated calls. They still have the car I was looking at, but I'm not comfortable doing business with them.

Response from Bob Caldwell Chrysler Jeep:

Sorry Liz if any employee was being a bit over zealous.  In the event you would be interested in purchasing a vehicle again please call me directly (614) 888-2331, ask for Justin H (GM) and we would be happy to try to make it right given the opportunity.  Thanks.  -Justin H
Jul 15, 2014
Got on my nerves called to often

Response from Bob Caldwell Chrysler Jeep:

Pam, sorry if the contacts are/ were too frequent.  Please let us know some details and we would be happy to halt or recognize more time between the contacts.  Thanks for the feedback.  -Justin H (GM)
Jun 23, 2014
Dealer communicated with me on a Sunday evevning. Went in tuesday, and they did not even have the vehicle they were advertising. A salesman told me that the vehicle sold "quite a while ago". All they wanted to do was get me to come in and try to talk me into a different vehicle. I will never buy anything from this dealership!!
Jun 1, 2014
They emailed me back and said to call. I did and the car had been sold the prior day.
May 17, 2014
e100
5
Did not make a purchase but did stop by to look at the car. Jimmy was real pleasant to work with. The vehicle was in great shape and priced well, it just was not 'the car' I was looking for.
May 14, 2014
drove 2 hours The salesman met us, and had very little knowledge of the vehicle, and the truck had a leak, and exhaust needed replaced, and would not even talk about lowering the price. hopefully the other salesman are better, if not stay away.
May 11, 2014
Quick Response.

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