Acura ILX FWD with AcuraWatch Plus Package usados en venta en todo el país

Good and friendly

Closed the purchase on Friday. Picking up vehicle Monday, Ending is a very winning deal with us. Would highly recommend this dealership. Absolutely no pressure. Nothing hidden, very open dealings.

Very responsive.

Dealer never came to greet me. Traveled 20 miles for appointment and they never answered my several missed calls. Shop looks very run down and shady. Would not recommend.

Mohammad and Moe made sure to show me all available options and wakes me through all the steps once I made the decision to go with one of their cars. I had a good experience!

Horrible, called about a car ,when we got there car wasn't on the lot,supposedly it was at another location where they keep all the salvage cars,they should've put that In the details,drove 2hrs for nothing

Contacted dealer regarding a vehicle on 1/30/21. Received a reply stating that salesperson would be in touch with Carfax info on the vehicle as well as more photos. We did have a snow storm in the area so I waited patiently. It is now 2/6/21, I contacted them again on 2/4/21 and I have yet to receive a response. Vehicle still appears available on their website but no follow through from Sales Dept.. I can see why ratings are poor. Too bad, appear to have some quality cars.

Kind sales person.

some of the employee dont know the inventory and give the wrong information.I call one for a acura tlx 2017 and someone toll me like it was sold 1 hour later I call and other employee toll me Still there, i was driving tonthe dealer and call them again and was sold but Still showing in the web side that the car Still there

The dealer Told me the car was sold - but I see it is still listed.

Provided all the info I requested good experience.

List cars milage incorrectly and accident history is not always disclosed or disclosed properly. They listed no accident and 36k miles. I looked the carfax up on my own and it did have an accident and more miles then they said. 2 other cars I looked up from their lot which they listed also had incorrect milage vs the car fax. Additionally one car was in 3 accidents and the other was in 4. Deals that look too good to be true. . Research your purchase.

I went over 2 hours for a 2018 Camry called 3 times week before was told it was clear title and available and sure enough it was avails and not clear title I walked with cash on hand called out of work I should of went off other reviews BUYERS BEAWARE

Called few weeks ago on a 2017 Toyota highlander, I was told it has been sold, they sent me their website to view the cars they have in their lot. After about 4 weeks they still have the same car posted. This dealership post great deal cars to lure customers in. This is a bad representation

Mislead . Pricing was not correct. Was told advertised amount was correct.went in to the finance mangers office and the cost of the vehicle was 9000 more.

Good

Dealer was quick to inform me that the car sold before I could get down there. Understandably, they are 4 hours away.

This dealer was amazing, and I ended up buying this car. HIGHLY RECOMMENDED!!!

Good service

Unprofessional, unorganized, not customer-experience oriented. They’ll lie about what cars they have, still RUN YOUR CREDIT and act like “Oops” once that fact comes to light. This happened twice, and I’m an out of state buyer. Huge waste of time considering the distance I was willing to travel. Not saying don’t buy from them, but be VERY specific about the car you want, and it probably might be best to ask for a photo of the car to be texted to you for confirmation.

They did not sell their cars to overseas customers. It must be in person. I have bought many cars from the states. But this dealership still outdated.

dealer followed up

Communication is #1 for these hard working individuals and it shows through thier genuine eagerness to help without being pushy or agressive. HIghly recommend!

Attempted to purchase this vehicle on 2/7. Advised I could purchase it today money in hand! Sent 2 emails and never heard from them. Received an email on 2/13 advising they sold the vehicle. Super disappointed.

Untrustworthy, Don't keep to a deal. Very poor and bad business dealer. We agreed on price, I wanted to pay over the phone, they said No, Concluded I come next to pay because I live 300 miles away from this Untrustworthy dealer, After 5 hours later, I got a call and they said the car we agreed upon is sold, after we already concluded and I even rented a one way car rental to go to the this Untrustworthy dealer in Nashville TN from Atlanta. PLEASE BUY STAY FROM SUCH DEALER.

Good follow up but my vehicle was sold.

It is a great business! Tim was a wonderful client advisor!! Thank you

very helpful and kind sale's persons!

Price was firm. No real negotiating. They would not give me a final price, h Just kept wanting me to come in although I live 5 hours away. Deal not completed obviously

I did not purchase the vehicle but I found the staff to be helpful and for the sale to be online the staff seemed to be honest which is a must in this environment of theives and shady characters.

He was very helpful & nice.

Purchased the vehicle. Really good experience.

Fast response. Friendly

On The Road Auto does not give you pricing out the door or detailed pricing when you ask for it online, only when you show up in person. Was very unhappy about them. The negative reviews about them seem to be spot on.

Great experience.

Good response from sales person

They said they had the car but they didn’t have the car. It wasn’t even on the lot. Also he said the car was salvaged and tried to sell me another car. Just another dealership posting cars they don’t have.

I don't know what scam or whatever they're pulling. They have multiple cars, most looking exactly the same. You call any of the different numbers, you get conflicting information. Turns out they either don't really have any of these cars or they're all cars with title issues-according to one male employee working there! If it seems too good to be true...

good

Very responsive. The manager reached out as well

Excellent customer service! Even delivering the vehicle to Cleveland so I can surprise my wife. Transacted 100% online. They made it effortless. Kudos!

Nice staff. Easy buy.

Great, no issues

Quick response to my inquiry. The car I test drove was a cute car, but the cost was too high for the damage I saw. Customer service was ok but not great. The salesperson definitely had patience when I checked out 3 cars but smoked in front of my husband who has asthma. What you see is what you get kind of place.

They were courteous to get back to me!