Toyota 4Runner nuevos en venta en todo el país

Great

Courteous dealer

The dealership contacted me immediately and was knowledgeable and very professional..

They were quick to respond

great to deal with

Reached out promptly and very helpful.

Horrible! The staff was rude and dishonest. A complete waste of my entire day. I received two phony emails from staff, I found the gm's email on here. After I sent the email gm never never called or followed up The blind leading the blind

Sales staff was not very responsive at all. I’m an out of state buyer that wanted to pay full asking price on the car but they wouldn’t take a deposit on it. They told me if I wanted to buy the car I would have to drive 8 hours or fly out and hope the car was still available when I got there. Horrible dealership, rude management.

No interest in making best deal on line. Endless "form" emails and finally an insulting one, alleging I was possibly typing late at night and not serious because I didn't come in without partial negotiating and ability to know they were serious about my business. They are using you as a lead service. JERRY'S should know a sharp, educated customer wanting to make the best deal tomorrow without the BS your enemy.

Called this dealer ahead of going to look at a used car. I was told the car was on the lot and they would pull it up for me and have it ready to look at. I told them I was 35 minutes away from the dealership and was on my way. Within 5 minutes of getting to the dealership, I revived a phone call from the dealership telling me the car was off site and it wouldn’t be back for at least a couple of days. Unfortunately, this is what gives used car sales persons the bad rap they deserve.

Prompt reply unfortunately the vehicle was sold

Very nice salesman. Had a good experience and they worked with us to purchase this vehicle for my daughter for college.

Wonderful people. Especially Eddie K. He went out of his way to help me get the car I wanted. No hard sell. He also bought me lunch!! Essa in banking was also very nice and professional.

The dealer was very helpful. Just very busy so it took a long time.

#1 OVERPRICE/OVERVALUE THEIR VEHICLES! Yet, UNDERVALUE TRADE-INs! Prices are far too high (looking for a USED RAV4). Went into dealership ASKED to speak & EVENTUALLY spoke to a guy in fleet. The salesman told me he would be "RIGHT BACK". He "WENT HOME" instead! I was left sitting and waiting over a half hour both for initial introduction and for him to come back! He never did and never told anyone about me... I could not believe how incredibly unprofessional he was!

Quick call back Quick email updates and additional information Very friendly

Chumming the internet with non-existent vehicles to hook you for a negotiation. I didn't know that sort of deception still exists. I sent a request for info on a vehicle that they advertised, and the response was 'why don't you come in tomorrow and let's talk about trim levels and colors. What? I live 1000 miles from their store. All I need is a price on an advertised car, but there was no car, just bait. So funny...so awful...so what...

They were very helpful even though we couldn't agree on a price. I would go to them again if another car becomes available

Yes, they replied promptly. I bought this car that afternoon. great service, the buying experience was pleasant and trouble free. Both my salesman and finance rep were friendly and helpful.

The vehicle advertised online was listed for one price, but I was quoted a different price with a $10,000.00 ADM tacked on when I was contacted. This is the main reason why no deal was negotiated.

Representative was friendly, knowledgeable and set time to go over everything. The financing was super easy with the Car Gurus pre approval process. It was a great experience

I bought a car from Scott Clark Toyota. They were friendly and answered all my questions. The process of purchasing the Highlander was very slow because they were so busy with many customers. I was confused by a couple of items related to the title but all worked out. I was very impressed by their professionalism.

Ignored the zip code and area code in my inquiry, called me a 6:44am. Proceeded to immediately tell me they can't sell me a car to register in California due to emissions issues. I'm trying to buy a used Tesla from them. I'm sure California will have no problem registering a zero emissions vehicle that was built in California.

She was great. Very helpful. Didn’t like the car and we drove around looking at other cars, driving other cars. She even contacted me about another car after I was gone . Very nice.

amazing people Great help

Great customer service

Follow-up was quick and sales person was helpful.

Jack was awesome, everything went smooth and according to plan! Thanks guys!!

Dealer charges $400.00 paperwork fee and a tire Nitrogen fee that is above what I found at other dealers I contacted . Otherwise salesman was helpful

I didn't end up buying this particular vehicle but did find another one I liked even better. The staff was very helpful and informative. I would feel comfortable referring other people to this dealership.

Responded in timely fashion

Had an appointment, went to dealership, dealer said car ready later, never made available.

Great!

good

Their team responded directly and didn't blow smoke up my a--!

When I called them to cancel due to purchasing another vehicle elsewhere, sales mgr left me on hold for over 30 minutes. Called back and left msg. The place I did purchase from was awesome.

This is a horrible dealer. I emailed to confirm if the car is there, called an hour before I drove an hour to their dealership to find out when i arrived that the car was sold. They knew the car was sold but they wanted me to be at their dealer to sell me something else. I wasted two hours driving through traffic (heavy commute hours). Don't do business with this dealership, very shady if you ask me.

Great. We bought the auto.

I was contacted mid afternoon with a fair price but decided to go with another vehicle so I didn’t reply back to his email. He sent a follow up email a few days later.

bad organization, drove 1.5hr there, couldn't find the car!

Drove 2 hours in rush hour traffic just to be told the car was no longer available. Turned away in 2 minutes after 2 hours

Bill Gann is great. I'll work with him again.

The dealer was very helpful and polite!

A very quick call back, but the car had already been sold.

It could not have been easier. My wife was impressed at how quickly all the paper work was done. This was a home buy. The car was brought down from Show Low to Phoenix The driver spent over an hour to demonstrate the new features for the car. They earned the 5 star rating and more. The price advertised was the price of the car. The car was nice and clean. My wife asked about the new car smell. I would gladly recommend Hatch Toyota to anyone.