BMW X5 nuevos en venta en Los Angeles, CA

Other than trying sell me a service contract and wheel coverage for an additional 230.00. I was out of there in less than 2 hours with a great car. Thanks Peter Murphy

We were unable to consummate a deal, but the dealership was very responsive and polite.

Prompt response

Prompt response

He returned my initial call in a quick response time. He's communicated with me more information than expected, I was pleasantly surprised. There was no pressure from for me to come down to test drive the vehicle.

Great guy!!

Great Dealership

Quick response. Helpful tone.

Awful!! They did everything in their power to not sell me a car. I even came in the second time around determined to get the vehicle I wanted and I was basically made to feel like a burden. Call backs took forever, IF I ever got a call back. Trying to work out numbers was basically a take it or leave it approach, even with a used vehicle. Don’t go here. Go to a deferent dealer.

Service was exceptionally good friendly Service wouldn't hesitate to recommend This Dealership to Family and friends ty for your great service!!

Received prompt responses to all the questions I had. Unfortunately I couldn’t find myself to agree with the price offered. Overall very professional approach from the dealership.

His emails very very helpful.

Everything went perfectly. Manager met us on a Sunday and let us take the car for a ride. Contacted our sales lady and let her know and asked for a bottom line $ amount. She gave that to us and I said let us know when we can get together. She had the car held for us and we met up on Monday and closed the deal. So simple and everyone was very helpful and friendly. A great experience

Spoke with salesman over the phone regarding preowned X5. Was vey courteous. The vehicle was not M sport package as shown on Car Gurus therefore price was not worth it.

I was going to buy a car and i told them i would be there for the money on the next day, they didn’t care at all and sold it to someone else that same day.

Dealer quick to reply to my request. I like that!

Amazing service, from start to finish Bishoy took care of all of our needs! He was awesome to work with never losing his cool and only providing the best customer service. Ask for Bishoy!

Good

Very helpful, clear information about the car an the pricing.

Rude sales lady contacted me. Once I mentioned I needed the car shipped she ended the conversation.

Great overall experience. Neil DeLasAlas was extremely professional and a real pleasure to work with.

Great customer service, fast response

I received more than 5 emails from 5 different people and zero phone calls. I replied to emails someone to call me to go over the car I was interested to purchase but not a single phone call. Waste of time

We were helped right away and approved. But the 4 hour wait for the finance guy was the reason for 3 stars

Fast response

Drove 40 minutes just to know the car was moved to other dealership

Great

I was given one price over the internet at 9991, scheduled an appointment to see the car. Before I arrive, the price increases to 12981. I’m given no reason for the increase and the GSM tells me “it’s the market price”. Not a dealer I could recommend to anyone.

Good customer service, quick response time.

Very helpful!

Dealer responded timely and kept in touch.

David Stratton makes buying a car at this dealership a pleasure. We will be buying all of our future cars at BMW valencia.

They were good

Responded promptly

My experience with Long Beach BMW dealership was great! All staff from the General Manager to my salesperson, Donte were very helpful and easy to work with. The service provided by my salesperson Donte was exceptional!! I recommend Long Beach BMW.

The contact me, but the back and forth was very slow. It took nearly a week to get a response. And I still haven't gotten answers to the questions I asked days ago

Dealer was very helpful.

I came to this dealership to buy my own car after lease was expired and got awful experience with sales people. Sales manager name Sal and other guy name Don Engel were very unprofessional , they can't even check my account with BMW financial to figure out final sales price , they mess with numbers, just wasted my time here . I will never come back to this particular dealership and not recommend my friends even come close !

CarGurus n Century West great combination

Great service. Nice and clean dealership. The sale people are courteous, kind and very helpful.

Honestly, would never go back. The salesman didn't seem interested in selling me the car. If anything I was annoyed with my whole experience from the unanswered questions in the email to being talked down to. He didn't even try to negotiate. It was like I was wasting his time because he may have had another buyer that was more profitable for him.

They email me back to let me know the car was sold but they still have the car on your magazine a week later

My credit was run and approved by bmw with high interest like a credit card my TransUnion credit is 736. They Said no one would approve me with a high mileage vehicle. The truck has over 289 k miles. Wow.

very slow to respond. took multiple emails to get questions answered. dealer made me feel like i was a burden to them.

Great customer service