Acura TLX nuevos en venta en todo el país

Good

Took a week to respond; overpriced quote compared to others.

Contact through email was good. I am out of state, therefore I have not visited the dealership. My situation is changing, hence no purchase.

Dealer gave me all the information I requested and answered all questions I had.

They responded timely to all of my requests for information. I didn’t buy from them because we couldn’t agree on a trade value but I would recommend the dealership and many return in the future.

Employees contacted me by email

Polite and helpful

Sales person contacted me quick and was very helpful. Great job!

The dealer promptly contacted me and i was able to schedule a test drive. The listing was accurate with a lot of good info. The onsite experience was superb and the test drive was good, albeit a couple of things that the staff quickly corrected. All the staff i interacted with was friendly and the customer service was top notch. I would recommend this dealer.

Very professional, very customer oriented - an overall pleasant experience .

Best customer services

Will definitely buy from them in the future.

Good

Excellent price on this nice car and the process went very smooth considering all that was going on with covid-19. Staff very helpful. Did have a couple minor problems. Wipers were on wrong and one fell off on the way home and I actually pointed that out to salesman before we left and he didn't seem too concerned. I replaced them myself. Had a rubber strip at the top of car that was coming up and service department took care of that asap and did a great job.

Very smooth transaction. In and out in about an hour.

Charlie at Fayetteville Acura is Awesome! Excellent customer service and superb professionalism. He provided me with all the assistance I needed. A VIP experience! .....And I purchased the car!

Excellent. Salesman was very familiar with his vehicles, even though it was a used car taken as trade in. Vehicle was available and cleaned at scheduled time. Price is competitive.

Sales guy very nice but offered me a low trade in value then two minutes after I left they texted me asking I would accept a diff amount a tad higher. They should have had their final offer to me while I was there and they would have sold me but they waited til I was gone, drove to another dealer and they got the sale.

Very professional

They responded to my email right away but I got a different car from a different dealer.

Mr Gino is very very very good man and helpful. I really appreciate. Thanks for all.

Julio was very patient anf made sure he follwo through

Hoover was fantastic.

Great experience with Hoover. Will definitely go back to Acura Troy in the future.

My salesman Russell was very honest and very helpful.The dealership was the most easiest, no stress, no hassle, no haggling and unbelievable great experience!! I’m very happy with the price we got the car for and their way of selling car with straight up pricing (no gimmicks) was awesome. I wish other dealership would learn on how this dealership does business the correct way, they put the customer first and treat them with respect and honesty!

Very helpful.Excellent sales staff

Very helpful and nice group of sales guys there.

Gave an price on line then when I go to look at vehicle they try to up charge me fir items already on the car. Car on lot for sale with bad rear tires a bad TPMS heater not blowing warm air and needed a tuneup. Way over priced for mileage and needed repairs.

Geoffery st ledger was horrible ,belittles you because your spending $10000.He was rude and condescending I would not recommend this dealership to anybody especially if he is there

They were awesome on their promptness. They were willing to make anything work for you and suit your budget. Go in their pre-qualified for the loan and you’ll be able to adjust a lot of the add-ons that they want to put on your total . Ask a lot of questions they were very informative. And of course we bought the car.

Professional and informative

Henry made the process easy and I am very happy with my purchase!

He did return my call and was very helpful

If you are a woman, avoid this dealer. Didn't seem to take me seriously. Sales person rode along during test drive (during covid), car I emailed about earlier was no longer available when I got there and didn't want to show me the advanced package models because they were more expensive even though I never mentioned my price range.

Will keep me up to date on the status of the new Type S TLX.

the salesman was nice, but wasn't knowledgeable about other vehicles available. Not having a photo or description of vehicle color listed, mad this a wasted visit and time for us.

Unfortunately I wasn’t quick enough to get the car. But they let me know so I wouldn’t have to travel from Ohio. Hopefully we’ll be about to close a deal in the near future. Class Act Organization.

The price quoted was incorrect. Rather than admit it, the sales rep kept asking for a phone call and appointment. Not interested.

They were very helpful and answer any questions I had

Excellent service!!! Employees are friendly and responsive. Muhammad (Moe) is the man. He makes sure we are satisfied and answered our questions. We will recommend a visit to Chevy Chase Acura anytime and any day.

Sales rep followed up/ professional care/ very fast process - drove away same day within a few hours. Well done. Thank you!

Purchased the car from this dealer. All went smoothly. Car looked even better in person than in the pics. Sales person, Moe, was very knowledgeable and polite. He contacted me within an hour of my expressing interest in the car, and followed up appropriately without being pushy. All the staff I interacted with were great. Highly recommended.