Ford of Northampton

Internet Approved, Blue Oval Certified, Quality Checked

968 Bridge Rd
Northampton, MA 01060
Mapa e indicaciones

Ventas: (413) 314-2591 Servicio: (413) 584-2424

Cerrado hoy (dom.)
Mostrar horas de atención

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Ver Concesionario

Ford of Northampton

4 reviews
Cerrado hoy (dom.)
968 Bridge Rd
Northampton, MA 01060

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
28 abr. 2019
Good experience
¿Te resultó útil este(a) review? | No
27 abr. 2019
Great place to buy a car/suv
¿Te resultó útil este(a) review? | No
28 feb. 2019
Very helpful and knowledgeable
¿Te resultó útil este(a) review? | No
5 mar. 2018
Very quick response, very helpful,
¿Te resultó útil este(a) review? | No
24 mar. 2018
Respuesta del concesionario actual:
Hi Chris, Thank you for the five star review!
20 nov. 2017
Excellent Customer Ssrvice skills, Salesperson was in touch and on the ball regarding the Vehicle within 24Hrs regarding the Vehicle peaking my interest. Not overwhelming, very Corteous and able to address my plethora of questions (of which many were highly technical) with great efficiency. As a group, they Went out of their way to set up a time convenient for my schedule to connect, we’re willing to alter their own. I was happy- it being the same person I’d dealt with from the beginning. (Not a fan of Micromanaging - when “higher”ranking employees step in once(s) doing all the legwork have found a good prospect, worthy of their time). This didn’t occur, here. Which is why I rated them 5/5, and recommend them to anyone looking for something in their stock. Contact them, you won’t be let!down. Overall, I was very impressed.... they did their homework, zero issues and seamless and honest Sales/Service communication. Was unfortunate that I’d already had my eye on another Car for weeks, was listed prior to Northampton Ford’s listing and was ironically the second Shelby GT-500, with the near exact, rare paint/stripe package scheme with the specific options i’d sought out for nearly a year within a 2008-2009 Genre’ platform, only 5 miles apart, and under my max target mileage of 19K. Only setback was that it was a Convertible, but certainly preferred dealing with a Ford dealership, vs. a Dealer that wasn’t trained as thoroughly to address it. Absolutely would have purchased from Northampton Ford and felt more secure were the tables turned. Great establishment!
¿Te resultó útil este(a) review? | No
22 nov. 2017
Respuesta del concesionario actual:
Hi John,
Thank you so much for the five star review! We are very glad to hear of your positive experience dealing with our staff here.
16 nov. 2017
They wrote back when contacted. Good experience just an awesome truck that went fast.
¿Te resultó útil este(a) review? | No
16 nov. 2017
Respuesta del concesionario actual:
Thank you for the five star review!
27 sep. 2017
Careful, attentive, and very helpful salesperson, and good negotiation. Unfortunately, the vehicle was not quite as described (not an extended cab) and so wasn't able to make a deal.
¿Te resultó útil este(a) review? | No
28 sep. 2017
Respuesta del concesionario actual:
Hi Ken, Thank you for the positive review! We are glad to hear that you had a pleasant experience during the sales process. Please let us know if there is anything else we can do to earn your business.
25 jul. 2017
Quick response wild. Intact again
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
16 mar. 2017
Follow up was immediate. Friendly people. Just over priced on the vehicle of interest
¿Te resultó útil este(a) review? | No
4 jul. 2016
I went to buy the car. I talked to a lady on the phone ( She was following up on the internet Question.). I said i would be there at 6... I was there at 6 , car was on a test drive. The salesmen (Bill), did say it was on a test drive. I said Please call me either way and let me know if the car was sold so I know weather I should keep looking or go back up there and buy the car. well here it is 1 week.. I assume they bought the car, but I got no phone call. now I still am looking for an SUV, but I am not going to Ford Northampton
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
9 feb. 2016
Responded to my request right away
¿Te resultó útil este(a) review? | No
5
20 feb. 2013
After submitting an inquiry about a used 2010 Ford Fusion Hybrid through cargurus.com, I was contacted by a salesman named Tim and we scheduled a test drive for the upcoming Saturday. After a few days I noticed that the car was no longer showing up on search results on cargurus.com, so I emailed Tim to make sure we were still on for Saturday. He never responded. We were looking at a few different used cars (Fusion Hybrids, Escape Hybrids); all dealerships were at least 1 hour from our house. o I decided to call and make sure the car was still available. When I called, I spoke with another salesman who said the car was still available and that I should plan to come in on Saturday. He turned me over to Tim and I decided to bring up price since this vehicle was overpriced by about $4000 (according to cargurus.com, KBB, NADA). The price from NADA (full options) was closer to $21,000, so I asked him to come down to at least $22,500. He said that if he inflated his prices by thousands of dollars, they would be out of business. I called back on Saturday after test driving the 2010 Ford Fusion at a dealer closer to my house and told him I wasn't interested. We test drove the 2013 Fusion Hybrid and C-Max Hybrid at Watertown Ford instead and had an amazing experience. We are taking delivery on a new 2013 C-Max from Watertown Ford later today.
¿Te resultó útil este(a) review? | No
27 mar. 2012
Eric Press was very thorough and courteous. Everything that we needed to do was clearly explained and we picked up the vehicle on this past Saturday, March 24, 2012. Eric was good enough to do a full run down on most of the features of the control panel. We would go here again and be confident of recommending this dealership to other family and friends.
¿Te resultó útil este(a) review? | No