Boerne Dodge Chrysler Jeep Ram

Salesman was great. Dealer adds $7,500 of fees that are not advertised on the sales price. So a buyer has to hassle just to get the price down to the advertised online price. Deceptive online pricing.

Price that was advertised on car gurus was not the price of the vehicle. I got preapproved for that price and they jacked up the price by $9,000. So sad this deal didn’t work out!

Very responsive and helpful..

Unwilling to budge on price at all. As a matter of fact the out the door price given went up after everything was said and done. No wonder the car has been on the lot over 220 days. Unecessary marked up dealer installs were made That make the "discounts" disappear.

Great and friendly service

Good

Online price was shown at $68,678. I asked if the photo reflected the actual vehicle. I was told it did...then I was sent a base price of $72,103. Just show the correct price.

Even though this truck was listed at $59k & discounted to $51,591 & showed as a new truck it is considered used because of the miles. Secondly when I ask for the price out the door the then jumped to $10,000, in part it was $3,000 in sales tax but the rest was add on's & dealers fees. This was a shock. Later to find out that dealer out west do not have to disclose certain things! But to me to advertise a truck for $51k & then get the finial cost of $61 is just crazy to me!

Dealer was way below market vale for or trade in that was in excellent shape the advertised price is not what it seems they add on 6-7k of bs bringing the truck back to MSRP not worth dealing with to get screwed

Yes they were very helpful thank you all so much !!!

They were very responsive and willing to help

The Best in the West

Kind of tough to get to if going thru San Antonio traffic. Much better drive if you can avoid San Antonio. Dealership was clean and helpful. Did not buy because the stock was down.

Contacted quickly.

My sales person, wasn't going to help to find the right car for me, she just sent me a link and told me to search for myself, couldn't help me to narrow down the options which would work for my budget

I was contacted immediately by a very helpful sales person. While they don't have the exact truck I'm looking for, they have started a search for me. They are staying in touch with me. They seem like very nice people who value customer relationships.

Internet price wrong, the will not sell the vehicle for that price. They lure you in on a low price then raise the price saying they can’t give it to you at that price.

It was horrible I would never ever to someone to go there to look or even buy from them, they show a price you like but want you sit down and go over numbers they are way out of the park. They have a lot of hidden cost to their vehicles almost 10K more I would consider telling everyone to go there to buy a vehicle I can’t even give them a star it was that bad !!!!

Friendly, responsive and flexible

Sales manager said they cannot sell to out of state buyers unless it is an all cash offer. First time I have ever heard of such a thing. They blamed it on the government, but they were the only Texas dealer who didn't want my business.

They are very helpful, honest folks!

Responsive and courteous

Claimed Car Gurus had wrong price but their website matched CG. Then no replies to why they added $4000. Terrible customer service and sales responses..

Boerne Dodge Dealership staff were friendly and accommodating. Very Clean Vehicles. Would Definitely Recommend. Many Thanks.

Dealer added over $1,200 more to the asking price listed on CarGurus with "GPS" and "Other fees". Dealer said that they put a GPS on all vehicles as a benefit to the customer. I told the salesman I had no need for it but he said they couldn't take it off. Very shady, I won't be buying anything from them. I can see why they have a low rating.

Prefer newer car

I ended up purchasing the vehicle and the staff were very polite and helpful. My only negative was the long wait time to meet with the Finance department to finalize the transaction. All in all a pleasant experience with Boerne Dodge thanks to Alivia and Anthony.

Very professional

Misleading advertising online. The posted price online did not include another approx. $3,300 in security system, maintenance, tint, etc. that are already on the vehicle. Those items cannot be removed therefore should be included in any stated pricing. It was fun to drive. But the deception was a big turnoff. It made me question their integrity in any further dealings. I trust my instincts and will not do business here.

Great customer service. Answered all my questions

Shannon was a great help in assisting with my purchase!

They told me a vehicle I was inquiring about could not be sold and they didn't know why it was listed on the website. Then a couple days later I got a notification about the vehicle being sold.

Drive-out quote included $3K plus of dealer add ons that were non-negotiable. The dealer sales price quoted in the ad on CarGurus is before the add ons. At least the salesman was willing to negotiate with me by email even though we were not able to make a deal.

Very dishonest dealership. They had a truck we were looking for. It was a new Ram 3500. They had the truck priced at 55k. Great! We will take it. They added 10k to the price for options that the truck already had(tint, running boards, hub locks, etc..). Not an honest dealer at all.

Sales people were friendly, however no one told me about all of the OVERPRICED Add-ons that you have to watch out for that they tack on. Internet pricing makes it “look” very attractive however you cannot buy the vehicle anywhere near that. They were adding on over $7000 in add-ons for the truck I was considering. I would suggest to all buyers to ask about the cost of these prior to spending time here.

Very deceitful, drove 2 hours to buy a truck I had been in contact with them about. Asked for lowest price before we made the drive and was told it was the add price. Got to Boerne and was told there were 8 thousand dollars worth of add ons on the truck. They suck.

Drove almost 3 hours, price on truck was not as advertised because of dealer add ons. Price was in mid to upper 40,000.

Honest pricing, helpful staff and not pushy. Sales agents want to work with you

Great help didn’t received what I wanted for my trade but other than that great

Nice people

Great dealership! Very helpful and honest. Contacted them about the car we found and went and purchased it!

Not very good experience. I didn't get much on my trade in and the person that I had an appointment scheduled did not even meet with me. Were not willing to work with us after we had a vehicle in mind ended up with someone else who put a down payment, which I could have done if they only have asked me. Second vehicle that I wanted in white had a recall on it so couldn't buy that one either.

These people tried to tell me that I had worse credit than was really true. They tried to charge me an interest rate of 29.8% The highest allowable rate in Texas is 29.95% I just got approved for 20.11% through a lending institution that I found on the internet.

I had a great experience! Everyone is so nice and helpful!

Robin was very nice when I called and inquired about the suburban. I'm hoping to get it.