Nice staff. Provided all details required.
They were responsive. This just wasn't the car we were looking for.
Helpful response to my questions.
Fantastic right across the board. Every person we met with was professional, courteous, friendly and accommodating . Wonderful experience!
Not a great experience at all. I would have bought the car but the sales guy didn’t follow up or seam interested at all in selling me a vehicle.
Did not buy the car buy my salesman was top notch
Very propt in reaching out to ne. I'm going to get notified when the sale price drops for the BMW x5 Drive i40
Fantastic and fast
Cleaning dept was little sloppy but wife is happy with her new car
tried to be very very helpful, but deal didn't work out. Great follow-up!
Awesome great people, ask for Jeremy he is a very cool person. I bought my car from him.
Contacted immediately with consistent and pointed follow up.
Sales and finance people are not very patient and friendly. Do not have a good experience shopping the car I want.
Dealership called right away eager to help me find a car
If your looking for a BMW see Jeremy B. He's awesome
Had initial call with sales guy and went well however after it got to pricing he became non responsive. Did not expect it from a BMW dealership.
The sales person was very helpful and not pushy at all. Unfortunately the car I was looking was gone, so I have very limited experience with the sales person.
Extremely nonprofessional. One day one price, another day another price,
third day third price. A salesman in the regular grocery more professional
than in BMW Springfield.
Contacted me right away and was very attentive.
The communications were good, but the car was not what we expected for
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Jeremy is thorough and good to work with.
VERY VERY BAD EXPERIENCE. yes contacted and I bought car. ONLY TO
LEARN AFTER I SIGNED: wiper blade missing a piece (that I found in the
glove box, so they knew it was there) and flipped around when in use and
cracked windshield. ONLY TOLD AFTER I SIGNED that there was only ONE
key and a new one would cost over $300! Dealer said it's too bad for me
since I bought it without being a certified vehicle. Not covered by warranty.
Yes, i received contact almost immediately. It was a very smooth process. I am out of town on business and have not responded back. It was just that fast. I look to respond back tomorrow when I return.
Bryant is an awesome customer online advisor. I got all the information I needed to make an informed decision. Even though I did not end up buying from this dealership I highly recommend them for prospective buyers. There were consistent follow ups without being push. A++
Only had phone contact, looking for a specific model and they did not have.
Awesome dialogue with the reps about the car
One of the salesman called me to discuss this vehicle. I will monitor this vehicle for a decrease in the asking price.
Please check paperwork before you sign, I trusted them and now I have to pay full price. Yes, it`s my fault for not checking all the paperwork but giving you a heads up !!!
After bringing up the issue they said it was a discount ONLY if was financed through BMW even after they charged me an additional $599 for doing financing thru CapitalOne ... Sales Manager was going to check and get back to me, guess what no response shows how they operate and very unprofessional / Next car definitely not here
Very accommodating. While we have yet to conclude title and tag issues, thus far they have been a pleasure to deal with.
I talk to them all the way. Very informative. Very helpful.
I researched what I wanted, found it on their website, called and spoke to Jeremy. Went in the next day to test drive and check it out. I was approved quickly and came back the next day to pick it up. It was the most painless yet thorough car buying service I have ever experienced. I was very impressed by the whole team, from a helpful receptionist when I first walked in, to Jeremy, who was a friendly, responsive and helpful sales person, to Wayne, who processed all my paperwork. Very happy with the whole experience, and obviously with my beautiful BMW!!!
They were very helpful and continue to help me, I'm looking for
a 2013 Z4 and I know it's a hard car to find so I really appreciate
Dealer was rude and condescending when I shared my budget with them. I
received multiple calls from different sales people. It was confusing.
Responsive with detailed info & answered all my questions &
requests. No purchase due to wrong mix of options.
Very responsive. The sales associate Mike Johnson, was very
knowledgeable and helpful.
I bought the car I was interested in. Great service!!!!!
Stated dome light was fixted. The next day it fell out.
It appears mounting clips were broken off. Took 1/2 for the sales person
to get back to me from his manager. Had to find salesman after meeting
with finance office.