2020 Jeep Renegade en venta en Los Angeles, CA

Very very very responsive. Great job.

Was pretty approved for a loan. Couldn’t get any questions answered. Only response I got was, when are you coming in? In COVID-19 times, not at all. I know what I want. Don’t waste your time with them.

Very responsive, recommend it to buyers

Satisfied

They called me right away and answered all my concerns. Great dealership to work with.

We made the 2.5 hour drive and worth our time for the savings and purchase

I liked the fact that 1 person Chris handled everything from the phone contact to turning over the keys, and came back with a deal both parties could be happy with.

Actually, I found a car, but customer service was good.

Great service, let me know everything I needed to know about the car.

Quick answer, but wrong information on the description, because this Tacoma is not v6, It’s 4 cylinders but they are nice and friendly.

Horrible customer service. Told me they don't take cash without a 1k extra charge for cash. They bait and switch with the advertised price. They said the bottom line would be 5k more than the advertised price. Watch out. This dealer only wants to finance people who are payment buyers who don't look at the bottom line. It took them 3 days to get back to me. I did not purchase the overpriced vehicle. I would never do business with them again. BEWARE!!

Very respectful and knowledgeable.

Great people. Had the car ready for a test drive.

Very quick response, the vehicle is super clean and in excellent condition. I’m still trying to close the deal.

Good

Great

Fast respond ...

It was all done through email. They were quick at responding

Great overall experience with this dealer, worked with my budget and got me the deal I was looking for! Taylor was amazing and I am going to recommend him to any of my friends/family looking for a new vehicle. Only thing I have bad I have to say is that I requested the picture he took of my new car and have yet to receive it lol but other than that STG is a great dealer and don’t hesitate to give them a chance for your new car needs!

Excellent communication and care

I had a great experience at this dealer. l will recomend my family and friends to purchase a car. What l like about to dealer everyone is helpful and honest.

They’re doing they’re best to keep a good market flowing.

These guys have some very clean very mean looking cars. I spent a couple hours here and during my time, I spoke with very respectful employees, and saw some sweet rides. The dealer itself was clean and hospitable. Thanks for your time Premier.

Very quick to attend to my interest, very professional and very nice. Great experience with the staff. Didn't find the car I wanted but, I would recommend this place with the overall experience.

Not pushy, they followed up but didn’t push me to buy after this car was sold . That’s very nice , no pressure.

Fast response, just found what I wanted elsewhere!

Staff returned my inquiry quickly, offered as much help as I Needed with no pressure to purchase. Just helpful, pleasant information.

Good

Good looking car. I wish in the description it was made known about the key not being the original key. (Not the alarm, panic or trunk button) dealer did not want to work with us on that. Also too many “extra” charges. $700 for some kind of theft alarm dealer adds, $500 for dealer fee...too many extra charges

Responded promptly

They told me that they did not have any available Dodge Chargers, but that they had a Challenger, which I'm not interested in. They also let me know that I could browse their catalog to see all of their inventory & to see if I might be interested in something else.

Patrick was extremely professional, knowledgeable and made feel very welcome. We’ve been shopping for almost a year and as very strong buyers, we turned off by unprofessional dealerships that want to play stupid games. Premier 1 was very helpful and certainly exceeded our expectations. Thank you.

Agreed on a price and was about to fly to to the dealership from texas to pick up vehicle. Called me on my way to airport to say the vehicle was incorrectly priced and now would be 7000 more dollars. Disappointed but slightly happier that dealer called me before i got on the plane.

Very good costumer services..

Customer service was substandard and the sales person made unnecessary remarks. It seemed as though they were not interested on doing business.

They did not answer my offer they kept on wanted me to contact them. Which was not what my intention. I wanted the answer of my offer if they can sale it or not.

Very helpful

Didn't end up purchasing a vehicle here but I appreciate how friendly and persistent they were about getting back to me.

Nice and super good services mani and luis do i buy the car is super thanks

Exchanged a couple of emails back and forth, and then I asked about the price and never heard back.

Really good

Purchased a 2016 Ford Flex. Transaction was fast, transparent and efficient. Fernando had such a great attitude and answered all my questions. Transaction took about 2 hours and the was home delivered. Very happy. I did not expect to get the car not only the same day but within a couple of hours. Extremely satisfied customer

Not good. Scheduled a test drive. Arrived the next morning to find out it just sold. Sure it did. They played the ole bait and switch routine. The person I was dealing with the night before pushed me onto another salesman. Very poor customer service.

The manager was awesome. We did check some of the options he gave us and we are weighing them

Price of car was not actually price of car after dealer package was already added but not reflected in advertised price. They were willing to meet other dealers price already given to me however.

Poor customer service from manager. Pressure tactics and then walked away since we didn't want to make a deposit on the spot! Perpetuates the image of a car salesman.

Fast and easy. They worked with me and I took this baby home

Dealership was fast and responsive. Simple and easy transaction.

Didn't purchase a vehicle from them, however they were attentive and responded to my email inquiry

After negotiating a price of a truck, they added $1500 for a "tracking device", I told them I didn't want a "tracking device", they said it can't be removed and if I wanted the truck I'd have tp pay for it. I won't have driven for 2 hours each way of I would have known the price was really $1500 more. NOT REAL HONEST! If you buy a car from this dealership watch for the extra charges.

Contacted sales manager Tony Bozarth. Seemed ok at first. Even asked me if he had the truck i was looking for under 40k would i buy? I said yes i would be interested. Great. Gives me a quote for a truck 21,000 over the price range ! All these bogus extra fees on top of it. Not a good business to deal with. They mislead me to believe they had a truck i was looking for in my price range and totally flipped it on me. I find that disrespectful and unprofessional.

Price did not include $4900 of mandatory dealer added unnecessary items. Vehicle had 3 different tires, dented roof and rusted interior metal. Waste of time.

Worst Dealership I have ever been to. I had an appointment and didn’t even get to see a sales man until 2 hrs later

Good customer service, happy with my new Durango