2019 Toyota Sienna usados en venta en Los Angeles, CA

What a joke! The Internet Sales Manager, Janay, never answered ANY of my specific questions. She just kept sending me several unsolicited email marketing messages that said they’re “having a slow day, and our GM will do almost anything to make a deal.” Their “special internet price” was actually $2800.00 over the fair market BlueBook value. I pointed that out, but she never responded. Nothing but your typical car dealership slimy sales people.

Very friendly and helpful

Great dealership! Melvin was awesome and Sammer made the buying experience very easy.

I live an hour away from Theodore Robins Ford, so worked with their internet specialist before I left home. The purchasing process was very efficient this way. I turned up, they checked out my trade in, I went into finance within 20 minutes and by the time I was done, the car was prepped and ready to go. Curtis, their internet specialist walked me through all the features of the vehicle and I was on my way home. Definitely would do business here again.

My husband and I are in our 60's and have bought several vehicles (mostly Fords). I can say this was the most painless purchase ever. Darren was professional and personable and truly created an awesome experience for us. Felt like we had known him for years when all was done. We will always look to Theodore Robins Ford in the future. 5 star rating for sure!

Hood dealership that went above to satisfy the customer

Sales rep was rude and tried to charge $10,000 over sticker because of “low supply”. In fact he upped it from $5,000 premium at start of call.

Great experience. Easy, super friendly and efficient team.They took great care of us. I would definitely recommend NH Toyota.

Good follow up

Dealer was helpful and courteous.

Great dealership! They take time with you and never make you feel rushed.

Couldn’t get simple offer online through email. Waste of time. Then they emailed twice asking for my phone number again after selling the car. Wouldn’t recommend

after 4 months of research. I purchased my car here. They were professional and provided no sarcastic tones to my terms and preferences.

Great service

Best service I’ve had when it comes to customer service in purchasing a vehicle....5 of 5 hands down.....big thanks to Leo for the help!!

Super easy to deal with. I was in & out in a couple hours. Ben and Miguel were cool from the first email to after I signed. They even went above and beyond by mailing me something I forgot at the dealership.

They were very quick to answer. And find ways to help me. Highly recommended!

Response was very fast. Had to get back to me on a follow up question and that response was timely as well.

It’s great talking w them

I bought this Lexus, Alex was very helpful, and a great person to work with

Had a great experience.

Great and fast contact. Would recommend.

Very easy and convenient experience to test drive. I gave minimal personal info and they brought the car to me for a test drive within a few hours. I got to drive it for 20 minutes on my own. Don’t hesitate if you wanna try out a car from them

awesome

This car had a flat tire and is covered in door dings and suffers from a worn out inside fender (which hits the tire while driving). It was also covered in dirt and dead when I got there.

Should have listened to the two poor reviews. Total scam! Drove for an hour in traffic only to find $4000 in hidden fees for pre installed option. Even though this page says it’s optional! Who adds 4K in options to a 9k car??? Silly. What a joke. Stickers on doors do nothing when your car is stolen for parts

Great response however my van is not available waiting for them to let me know if they get another one

Worst experience I ever had in buying a car. They run my credit 7 times, now I have to deal with this with the credit bureau. I will never buy a car from them.

Insistent and good at following up.

Stopped responding to messages completely. Unreal!

they were supposed to hold car for me while I drove there... called me when I was 5 mins away and said they sold it

Contacted me immediately

Good attention

These guys are ON IT. They responded immediately with the information I requested including a full quote with cost and fees.

Dealer sale person name Daniel is very friendly, fast and very helpful. Highly recommend this dealer to anyone who looking for a used car. Brian.

Had a great experience at this dealership，they got me a good rate of the international student auto loan and it helps a lot! Thank you for the professional and friendly service.

Female sales associate. She did not know anything about the car other than whether it was still there. She was nice and not pushy though which was nice. Just that the car looks so wratchet online had bunch of questions and was hoping they might be able to answer some of it but might have to go in person to see it...Covid though

Beware! Run away! Do not honor their own offers. Reneged on negotiated amount! Offered 28700 to do deal by end of month. Went back next day, could not produce car, locked-up. Monday told car at 31900 now, increase of 3200 dollars Promised many things delivered on zero! Sell truck at a dollar of their cost When called out no one takes responsibility. Not consumer friendly!!! Shenanigans!

Very responsive

Poor experience this car is not how it looks in the picture first has ton of hard water spots and has check engine light and they charge you additional fee to the sale price which is $995. That’s is something to consider and some thinking they couldn’t figure out what was wrong with the check engine light. That’s alarming as a customer.

Great customer service. And very informative.

They responded promptly to my inquiry.

Our sales agent was very helpful. The car had been sold when I got there.

Good

They did their best to help me out but again my credit score wasn't good enough but still good customer service

Sold the car out from under me after we agreed on a price. I was headed out to LA & he texted me saying he just sold it.

Bought car and four weeks later still waiting for my deposit because it has a skipped title and my state is a title signing state……. Should say cash only because NO ONE CAN GET FINANCING IF THE LIVE IN TITLE SIGNING STATE

Came, saw, test drove, left. I wasn’t pressured and the sales rep was chill. Your experience may vary. Good luck.

Please save yourself some time and headache and go elsewhere! The 3 different people I dealt with were no help. They promised me a great deal which the car was but then expected me to buy an extended warranty costing 5k. The car only came with 3 months!! Absolutely a waste of time. Don’t shop here!!!

Great customer services, they make you feel like home. Tiffany is so awesome and provides you with all the information you need and she goes above and beyond. I do recommend this dealer, fast and friendly. A plus on how fast they had me in and out there. The vehicle was clean and they had filled with gas and for me to go home to my family. We are all so very happy with this purchase. Special thanks to Tiffany and her crew.

Our sales girl Tiffany N was an absolute doll! They were a great dealer to work with and followed everything we agreed upon via phone once we arrived. Highly recommend!

We had a great experience with Crown Lexus. I had an email about a newly listed toyota avalon that I have looking for for the last 5 weeks. Was contacted very quickly and were able to go see it and test drive it even though it wasn't on the floor yet. Michellebwent above and beyond to help us with the purchase of our ne Avalon! I highly recommend Crown Lexus!

Paolo was very sweet and gave great info!

Salesperson admitted to me that he knew nothing about the car, and insisted the price out the door was fair (was not). Also refused to remove a warranty they I did not want included on the car. Additionally, absolutely no one who worked for the dealer wore a mask. Either appropriately or at all.

Fast response and polite.