2017 Subaru Legacy usados en venta en Chicopee, MA

Great car

That was a good experience Nice person !!

Good at contacting you back In a timely manner

Good people but we only have 20 K and our truck and made no deal for such amount, we are too old and the economy is not in such good condition to make a loan.

Excellent customer service! I’m so happy with my beautiful “new” used car. It was exactly as advertised and even more beautiful in person. Saied was awesome, a fantastic salesman who made the whole car buying experience a comfortable and happy one. He took care of everything, and even set up my Bluetooth and showed me how it works so I could have tunes for my ride home. The car was spotless and shining, with a full gas tank when I went to pick it up. I highly recommend Stephen Auto Mall!!

Quickly responded to my inquiry,

Friendly, personalized service. They were honest and transparent every step of the way and answered all my questions. The salesman spent time making sure I was familiar with all of the car's features and how they worked, and that this was the car I would be happy with. I would definitely do business with them again.

They took the time to show me all the options. Very informative

Responded quickly, very nice and wanted to make a sale. I was disappointed because the car I called about was “already gone” and they said they others just like it. They presented me with a car with over double the mileage and 2 levels lesser package for the same price. When I asked if they could do anything with the price they said they could drop it only a couple hundred. At this point it wasn’t worth my time. It felt like a bait and switch.

Courteous, helpful. Only problem, they sold the car.

Good dealer.

Responded quickly

Good people but we only have 20 K and our truck and made no deal for such amount, we are too old and the economy is not in such good condition to make a loan. I wish we could take this Toyota of their hands though :(

Excellent car buying experience. The dealership is clean and professional . The cars are at a good price point and well maintained i.e. the breaks and tires have been replaced . The staff, Liza and Greg, are direct, knowledgeable and ready to help. We recommend.

Dealer's rep was very responsive and courteous.

I was contacted via text a few times, asked to send the vehicle I was interested in. Never heard back. I am thinking is best to go in person

Henry attended me right away without an appointment. The price was right butttt the car was not in any condition to be sold very dirty on the inside, bald tires and no air conditioning. He said they will fix air conditioner after I buy the car and just change the back 2 tires. No chance clean the car change tires and fix air conditioner first. Car had a big sign that says sold as is.

Very professional and knowledgeable

It was very good experience

Very responsive. Though i found another car elsewhere . Thanks for prompt response.

It was a great company to work with. No hassle buying and everything was done very quickly.

Very nice place

Answered my questions and tried finding me what I was looking for.

Horrible!! They made a deal took our deposit and then tried to change the deal. The are untrustworthy and mean. They actually told us to take our business somewhere else if we did not like their terms

Very honest

Great

It was sold, they were prompt in responding

Amy was my sales person, and she was great. Very eager to help sales people in general at Better Way. I drove the silver Mini Cooper Countyman, excellent condition and priced just right. The only reason I didn’t buy there is because I found a lower mileage Mini Paceman in the color I wanted elsewhere.

Responded in timely manner

The car dealer was very rude. He also takes a long time to get back to you and never gives you a straight answer. But the cars itself and prices are good.

Great immediate response

I received quick response from the dealer

the dealership responded in a timely manner. the sales person I talked to was very knowledgable about Subarus.

A very friendly dealer. The car wasn't right for us, but we greatly appreciated the dealer's time and attention.

Dealer is a family owned business and their inventory is excellent. Test drove a few vehicles.

Jason was great. Absolutely no pressure to buy at any time. He answered all questions I had. Spotless family owned dealership with COVID safety in mind as well. I highly recommend them.

Very prompt in responding and professional!!!

Didn’t like the experience at all!!!!!! Still waiting on my car 2 weeks already but Johnny has been hand to hand with me and I really appreciate that he took my case cause The car seller that I had before 🙄🤦🏻‍♀️ other than that just has been headaches

Great, no issues

Quick response to my inquiry. The car I test drove was a cute car, but the cost was too high for the damage I saw. Customer service was ok but not great. The salesperson definitely had patience when I checked out 3 cars but smoked in front of my husband who has asthma. What you see is what you get kind of place.

They were courteous to get back to me!

Sales person not personable. Brought vehicle from back lot to us and just left it running and said spend as much time as want to look at it. He just walked away and did not offer a test ride or answer any questions. Car was so filthy inside I would not even sit in it.

Nice people, dealer need alike but more of organization,feels too crowd,but service is good

Dealer told that the car was sold but it is still on the website

Good

I was contacted quickly. Staff was friendly, informative and helpful.

I made an appointment, I confirm my appointment. I call 1 hour prior my arrival. When I got there I was told was Sold. I waisted my time. Poor Communication!!

They contacted me immediately but I unfortunately am straight out at work. I need to reach back out

I did not ultimately buy a vehicle due to finding a specific vehicle I was looking for elsewhere but Liza was excellent, very helpful and informative and they do have great pricing. I will keep them in mind to shop there for my next vehicle.

Excellent customer service! Janine and her staff were very helpful and made my buying experience easy, no hassle and best deals. I’m sure we will do business again in the future!

They are the best

Service was fine but took a while. Car was damaged when it was brought up for us to look at it. Major damaged to the passenger side rear bumper and passenger side rear taillight. This was not described in the details of the car, so it was a waste of a trip.

Did not end up purchasing but salesmen was very helpful sending more images and videos on vehicle.

No rush no pressure professionalism

27 photos but they purposely leave out the area with over 3k in damages. Drove 3 hours round trip to look at the vehicle for 3 seconds and see the damage. Complete waste of time. Vehicle still listed without mentioning the major repairs needed. Shady shady shady.

Did not have car pulled around as they said it would be. Showroom is a call center. A landscape of cars. Car wasn’t given a second look on the interior. So it was doubtful it was checked out mechanically. Agent was helpful and good natured.

They didn't call me back to make my appointment, and who answer the phone was very rude.