2009 Honda Civic Coupe en venta en Miami, FL

Awful! Never heard back from the Pre-Owned Sales manager Ernesto after I left him numerous voicemails. Not stated in the ad are $3k in fees if you are not there to sign in person. When I asked the receptionist about delivery, she said it's the buyers responsibility. I mentioned the price cargurus has the delivery fee for on the ad for the car and she said that was wrong. It was going to be almost double that.

Dealer called 2 days later and was able to explain the process and fees.

This seller is just a joke I tried to contact them since 3 weeks, I receive an automated answer, then nothing ... I sent many email, no answer They advertise for delivery, but they don't do it ... Not really happy !

Look very good

Dealer is a dealer. Advertising price is not what uou pay for after they try to scam the customer with a $995.00 dealers fee plus $1290.00 on maintenace that was never done to the car. It was raining non stop and I coudnt check it all. Passanger window not working and guess who has to fix or pay to fix it? Yes, me.

I was interested in a 2008 Hummer alph a. For several days I tried to get information regarding the vehicle and had to talk to several different people. Finally when I tracked down the initial person I was dealing with she told me the vehicle had been sold that day. Poor communication, poor follow up, very disappointed.

Prompt and helpful

Excellent customer service

Contacted dealer about car I was ready to purchase until they added dealer fees that came to over $1000.00 and paperwork fees that came to a thousand and when they got through adding inflated fees a car that was under $6000.00 came to almost $10,000 so I didn’t purchase it.

Dealer sold the Ford Edge SEL minutes before my scheduled visit to see and test drive. Offer of Approval was sent in advance before my visit. So I never was given the opportunity to buy the SUV

Very responsive and polite.

Answered my texts, refused to send me a carfax so I made the 45 minute drive to look at the car. They were very nice but assumed I didn’t know how to interpret a carfax. The price is good, the car does need work. Based upon my visual of the car and reading the carfax I did not purchase it.

Terrible experience. We kept having to wait for the salesman to go find keys, only to find the car battery was dead. At one point he took so long we went looking for him. We found him sitting in the lobby with another customer... While we waited for him out in the heat. Oh, and they add over $1,000 for the "all point inspection". Smelled like a total scam.

Salespeople did not contact me until I reminded. Price on site was inflated by $1300 with “extras” beyond taxes, fees and licensing. Could not not itemize, verify nor document “extras”. I did not buy the car even though I had arranged shipping and payment. Too much dishonesty

Great response time and had info emailed within 15mins

Good service !!

I typically don't write negative reviews but feel compelled to write one in this instance. I called the dealer and asked about the 2013 Mercedes-Benz E-Class they had for sale. The sales guy said the vehicle is no longer available but he had another for me - an Audi! If I wanted an Audi, I would have called for an Audi. This is the typical switch-and-bait tactic unscrupulous dealers use.

Worse place to buy a car. They sell broken cars. Ask for money to fix it. They are a scam. They ask for 1500. Delivery fees ex. Would never buy from them. Don't go their very unprofessional.

Salesman was very short...wasn’t helpful ..I’m out of state ...asked about shipping the vehicle...he told me to Google companies in his area ...advised he would call me back ...but didn’t.

Contacted me but I’m looking for much lower price this car has too many miles

Great! Thanks

They didn’t send me pictures and when I ask I was told No. What a joke never will refer any one to them.

good job

very good service

Nice Helpful people. Understood me, and knew what I needed. Esteban went above and beyond his call of duty. It was fast and no going around trying to convince me to get something I don't want.

Overall experience was pleasant but unfortunately the desire from the salespeople to make a deal was not great. There was no negotiation room and I was forced to either take the deal they offer or leave. I chose to leave. Everything else about the experience was good.

Looking for other color options but their response was prompt

Great response to information requested.

Too dark a car. Nice people

This was a very good experience, professionalism, courtesy and patience. I am very interested in buying.

Trevor was very helpful and even sent separate videos of Murano