Concesionarios de Mercedes-Benz cercanos (Rancho Cordova, CA)

This company responded quickly; they answered my questions well. I'm planning to visit the car company to look at cars.

I contacted this dealership, the initial conversation was fine be sue they wanted to sell a car. It deteriorated from there. I was having the car shipped to Florida to register it there. I was told certain documents would be in the car, they weren't. There was no way for me to legally drive the car. I called the dealership and got zero help. I called MBUSA, they called the dealership, Yusuf Stewart called me and was incredibly helpful. He was able to solve my issue of registration. Another issue was two messages on the screen that a service was 60 days overdue. I texted the salesman, he said the service was done but the computer wasn't reset. I was able to get the car to another dealership to check on that. The last service was done in 2024. I was blantatly lied to. It was abundantly clear that once the car was sold, there was little hope of any service. The finance director, Natalie Talley was equally as unhelpful. I would never go to this dealership, ever.

Told me the car is available and then sold car to another customer without informing me. I was completely in the dark. Worse dealer.

Was very upfront and honest about condition of the car. Didn’t try to hard sell me. Very upfront and honest.

Melanie was great! Appreciated the experience so much I want to only purchase a vehicle here.