Concesionarios de Mazda cercanos (New York, NY)

A quick and easy experience. Can't complain.

This dealership build on top of a lie. Complete waste of my time. I told Mazda of Lodi my maximum budget clearly and repeatedly multiple times, in no uncertain terms, before I ever agreed to come in. They knew my limit and invited me down anyway, acting like a deal was doable. So I drove out in heavy rain and spent TWO HOURS for this crap. The result? They turned around and told me it was 'impossible' at the exact price I'd already told them over and over I couldn't go above. If it was impossible, why drag me out there in a storm to waste an entire afternoon? They knew the answer before I left my house. Either they don't listen to a word customers say, or they lure people in hoping to pressure them into paying more. Either way, don't bother. Disrespectful of your time and completely pointless.

Good folks, I would surely recommend this dealership.

Someone called and immediately invited me down for a test drive and didn’t acknowledge I had already put in bid. I explained I was ready to buy and as soon as they could. confirm car was in lot I’d come down. After waiting while she “Checked with mgr”. The car I was so excitedly invited to test drive was pulled off lot. Another bait n switch

Great communication

I made an appointment and waited for 45 minutes while the car key box was malfunctioning, so I could not view the car that I was interested in. My sales rep, Akie, was very nice. Although he called me repeatedly for the next couple days to ask me to come back for a test drive. I wanted to know the pricing before coming back. The car I was interested in was listed for $20,990 on their website, but somehow came out to $29,990 after taxes/fees. I was very disappointed to hear about the abundance of fees that this dealership charges to incentivize people to come in and look at their cars (as explained to me by sales)

They are very nice to you when you are there. They advertise a low price. When you get there they add extras to the price so that it ends up on the high end of comparable vehicles and will not sell without the extras. When confronted them with my opinion that this seems not good business practice they replied “ that’s how we get people in here” the price was above avg. but not the great deal I went there to get

We ended up going for a 2026 Hyundai Tucson SEL plus because we wanted the leather at seats plus the added features that comes with the plus model. However, Frank Jimenez and the entire team at this location was absolutely incredible. They were kind, patient, helpful, and completely engaged with what we needed. We are so grateful for the experience at Sansone Auto Group! What a wonderful team of people. We actually left with happy tears in our eyes and a beautiful car to drive home. Thank you you all at the Sansone Auto Group family!

Staff was very accommodating