Concesionarios de Lexus cercanos (Towson, MD)

Sorry abut that But the dealer you contacted Not helpful after two hours of driving before 15 minutes before my schedule time tell me the car is sold. If the dealer has the vehicle I don’t know

Excellent

Excellent I purchased a vehicle from this dealer

We should have been given first come first serve. instead I was dragged out from getting the required information provided for 2-3 days only to reply 3 days later that they were waiting for a deal to close and wanted to get back to me with confirmation from how that deal went for the same car. I was even ready to put down a deposit. Also if they were waiting out, they shouldnt have asked details like the copy of my drivers license only to later come back saying that they were waiting for the other party to close the sale of the car. So unfair practice by the sale team. (Was transferred to 3 different sales agents without clear indication on why being transferred only to be clarirfied by the third sales agent who dragged out 3 days in providing the needed info that the first two were internet sales agent and its usual process to transfer these many times to get to the real sales agent / manager). 1. unnecessary drag out and 2. obtaining personal identification proofs unnecessarily

My Hubby needed a new or new to him vehicle. He's had his eye on the Mazda Miata MX5, so I started shopping. New cars were a little out of our reach, so we began looking at a new to him (used) car. CarGurus is our online go-to. After several weeks of looking for the right year, mileage, color and transmission type, we found it here at Ourisman Lexus of Rockville, MD. After putting a like on it, Sales Rep Arthur Lauw contacted us the next day. He was happy to answer all of our questions. Though we had secured financing, he went beyond and found better financing with better terms. We traded in a BMW Z4. It was in rough shape; 18 years old with 101,000 miles on it. It was not housed in the garage for 17 years. Arthur arranged delivery of one and pick up of the other. Today, a beautiful immaculate crystal blue metallic Mazda Miata MX5 arrived! I highly recommend Ourisman Lexus of Rockville for anyone looking at a new or new to them car! Ask for Arthur!