Concesionarios de Kia cercanos (Warwick, NY)

Told the rep who was in touch with me that I had to travel 3 hours or so to her and again back. Asked her if car was decent and if it had an Oder as the previous owner had a dog. Oh yes she said, I checked and the car has no Oder. So after 3 and a half hours we see the car in the back with the windows open and the air conditioner on, the smell of dog and some chemical smell trying to mask the smell was sickening. There was no way anyone could sit in this car. Had me drive that far on a lie just to try and make a sale thinking I would not notice the horrific Oder. What a joke of a dealership.

As soon as I arrived at Mahwah Ford, the vehicle with which I specifically came to discuss was parked right in front. Little things get noticed. After that, it was pretty easy day. No pressure, no BS. That's always refreshing. All involved in my deal...my saleswoman, manager, and finance manager were pros and clearly worked hard to make me their customer. They know their stuff. The trade in process was seamless and fair, as was the overall negotiation....quick, easy, and stress free. The deal was a win/win, I had a satisfying ride home in my new Edge, and no next morning regrets. It was a good day. When the need arises in the future Mahwah Ford will get first shot.

No reply on inquiry about other potential vehicles they may have that fit my needs. Wouldn't budge even $1 on price. Crazy.

Nice

Contact them would not give pricing over phone

Overall car Buying experience was pretty straightforward. Salesman was very helpful & financing was made easy , with great options

Overall, I'm very satisfied with my experience at Kia of Englewood.

Reached out through CarGurus interested in this vehicle. One person immediately scheduled an appointment for me to see it. Another person then contacted me and told me it was in the shop and I might not be able to see it during that scheduled time and had no ETA of when it would be done in the shop. So I was left waiting and given no other option after asking for a status update multiple time. Only to then be updated that someone else had reached out and decided to move forward with the car and that it wouldn’t be available to me unless that person fell through. I was very interested in purchasing the car but they didn’t make me aware that I could apply for financing and that would mean the car would be mine if I wanted it. Then I asked if they put a deposit down on it and they said no they don’t take deposits. I wasn’t even made aware that there was any way to move forward and then just got told the car was basically gone. Not happy with the costumer service they provided. Beware!