Concesionarios de Hyundai cercanos (Duarte, CA)

I drove 2and a half hours to buy a car from them. I introduced my self to the sales manager I had been communicating with on the phone , he said maybe 5 words to me before to turning me over to a young girl to show me the car and had no idea what was going on. Unfortunately the car roof was damaged and I had asked for the sales manager to assist me and the young girl when to get a different one how didn’t even bother to get up at of his seat to speak with me. I told the girl to ask if he could lower the car price so I could get the roof repaired , he said 240 was the best he could do. I then asked to speak to him in person he still was setting at his deck. My son in law went in and said is there anything you can do and the guy said no. The original sales manager texted me the next day and asked if I was still interested in purchasing the car. No thank you . Poor customer Service, very unprofessional. Be aware of what you buy there .

This dealership respond quickly salesman very polite.

Professional, informative and willingness to make adjustments to promote consumer satisfaction

I asked for pictures of vehicle, for at least a month, they would call, text, email about other vehicles. I finally told them, only contact me about the Kona. I ended up purchasing a vehicle somewhere else. It's amazing how you want one thing and they try to sell you something else

Quick and helpful!

The Sales Representative called Ravi, he is professional and expert to handle customer inquiries and more kind as well as more patient and guided me in order to get my car & he serve ⭐️⭐️⭐️⭐️⭐️ Jose and Favio they are expert as well and guide me in professional way to finalize the deal. Appreciate them & looking forward to deal with them in the future Best Team (Ravi ,Hose & Favio) to Serve customers in professional way.

Great follow ups

Very contentious, kept me informed. Fair pricing and excellent choices.

Don’t know if it was available. Katrina was horrible. Never got back to us

Unwilling to negotiate fair price, aftermarket products were not advertised clearly, & unwilling to remove products that were not agreed upon which felt like a scam. “The manager” made the experience lackluster by further justifying the aftermarket products & not listening to our concerns. The dealership eventually called back one week later to offer “good news.” Aftermarket prices over $3k for all products totaling no more than $300 at most. Overall negative experience & would advise customers to be cautious when negotiating with this location.