Concesionarios de Honda cercanos (Pittsfield, MA)

Responded promptly car was sold before we could make a deal

Great communication until car was no longer available. I found out via CarGuru vs Dealer. Unprofessional didn’t even offer alternative.

We negotiated a price over the phone, and I came in for a test drive. I planned to buy the car, but they sold it while I was actively on the test drive. After talking to several other dealerships, this is not the standard. However, the manager defended the choice, didn’t apologize, and said “cars are available until they are not.” It was a big waste of time.

Salesman was a typical car salesman A jerk. Finished the detal with the general manager Mike. Otherwise probably would not have finished the deal

Great! Nick was fantastic I would highly recommend

Made appointment to test drive a '24 used vehicle, received multiple dealer confirmations of appointment for w/this vehicle, including day of. Arrived at dealership, salesperson greeted me, & said "Bad news. The vehicle you asked about sold last night" ...then went on about "it's a popular model" etc. Meanwhile, I'm wondering, why not call me & let me know Before I drove here?! Plus that sinking feeling of a looming bait & switch operation happening. Salesperson then offered different, year older vehicle- a '23, wait for it...at almost Exact same price point as the newer '24 model I'd originally asked about. I still test drove '23 model because my time was already wasted driving to & from the dealership. We walked out to the '23 & immediately upon opening the door, stale cigarrette smoke smell poured out. It was so strong it made me nauseous, and after approx 20 min test drive, smoke smell saturated my clothes & hair, reeking. I had to wash everything once home. Disappointing :/

I worked with Allan, who was available for any and all questions I had. If he didn’t know the answer, he was upfront and went to ask someone who would know rather than making up an answer. He had the vehicle up front and ready for me to test drive and was understanding when I had to run to the bank multiple times. He brought the vehicle to get detailed, put the plates on, and filled the tank before I left. Even offered to help me connect my phone to the cars infotainment. 10/10 highly recommend, I felt no pressure to purchase before, during, or after my test drive.

Had appointment scheduled and called me the day before to tell me they sold the car. If they let me know another buyer was interested, I would have come in sooner.

Very quick response from dealership very professional excellent experience and I bought the car brought it in for Service #. They gave me a Rent-A-Car for free from enterprise for the day, the whole process was this dealership was just very easy-going. I was literally in and out of the dealership with the car registered and insured within an hour recommend to anyone that wants a hassle free experience buying in a car.