Concesionarios de Chevrolet cercanos (Franklin, NC)

Bad dealership. They make a deal and then sneak around and add on .. van seemed nice and was set to buy but when I make a deal I expect it stand . They added $ to the deal and then They contacted my insurance ahead of me before I signed the deal for delivery. Very pushy and dishonest and disrespectful salesman .. William Maddox . I think his boss was legit but this guy sneaked around and added on . He sent me a Bill of Sale that was not the deal and when I complained he said he didn’t think I would care. It wasn’t a lot more but it wasn’t agreed price . When I make a cash deal I make a cash deal. It made us a little nervous about the van . Was it what he described? Or was there a problem?

I've never seen a Chevy dealer with as many issues as Scenic Chevrolet. I made an appointment to see this vehicle in the late afternoon. I had allowed my credit report to be pulled prior to the visit. An hour after I arrived I was told the vehicle could not be sold. It needed a leveling kit apparently and would be sent to auction. I didn't even get an apology from management, not the slightest care in the world for wasting my time and dinging my credit report for nothing. I've worked at 3 dealers myself, sold hundreds of cars, no manager I've ever had would let a buyer walk out without at least saying hello. After several "experiences" with their service department and now this I wouldn't buy a set of floor mats from Scenic Chevrolet.

I did not end up buying the vehicle from the dealership. However, they were delightful people and maintained consistent, timely, and helpful communication. Good folks.

Was interested in vehicle,asked for pictures was told the pictures will be sent tomorrow. Oh by the way the salesman was off the next day. No pictures then was told car was sold. Wow thanks for not handling my request by telling else. Hear Volunteer in servierville customer service is better

Best experience at car dealership I’ve ever had.