Concesionarios cercanos (Franklin, NC)

Great experience and staff!

Called for a Ram 1500 Laramie and did as the sales person asked: spent time taking photos and video of my trade. I sent to the number they request. heard absolutely nothing for 10 days. i get a call right at months end and the sales person asked when I wanted to pick up the truck. I'm confused but still interested, so I asked if they evaluated my trade. i was asked to resend the info. When I said forget it, they found the info and claimed they had numbers. When I asked for the numbers, he said he had to have a manager look it up. At this point, I tell them I'm buying a Ram be it from them or someone else. More senseless back and forth occurred. and I said thanks but I'll go somewhere else. I kid you not, 2 hours later I get a text message asking me if I was interested in a Box Truck. Avoid this place at all cost

The folks at Franklin Ford were great.

Friendly, knowledgeable salesman Answered all questions about the vehicle Once I sell my current truck, I will go back to purchase this truck if it’s still available

⭐ **1-Star Review** Very disappointed with my experience at this Ford dealership. The staff was not helpful and did not make any real effort to help me get into the vehicle I wanted. I believe they could have done much better to work with me and find a solution. Unfortunately, I left feeling like they did not value my business.