2020 Kia Optima certificados en venta en todo el país

Very BAD experience with this dealership....they were UNWILLING to show me CARFAX upon my requesting it. I then said GOOD BYE...and left the dealership.

Was talking with the salesperson about it and was coming to see it. Unfortunately, I got an email stating it was sold before the salesperson told me.

Friendly and willing to work with me. Really happy with my purchase.

Good

A no pressure environment. Adam was very helpful, friendly and accommodating. Jon very good at explaining the finance end with no nonsense. I recommend this dealership.

Great experience

Spoke with a very nice Salesman. Great looking car, priced right. Still on the fence.

Dave and Dary assisted me in getting into my new car. Due to recent events of the car I was using breaking down I was concerned on getting a new car with the rates, price a month, etc., these gentlemen were diligent and patient with helping me be comfortable and at the end of the day I was able to drive away in an reliable car.

Fairly ridiculous. I would NEVER purchase a car from a company that treats customers this way. Just a bunch of random emails that are both repetitive and useless. I was ready willing and able to purchase a vehicle, money in hand, but no one returned a call.... I wonder what they'd do if I had a problem. No thanks.

Still trying to make a deal. Very helpful staff

Awesome experience-super friendly and efficient.

Asked a simple question via the Car Gurus app of the dealer. Was told to come on in and talk to a specific person. The question asked wasn't answered. Went to dealership and found the answer myself. Wasted trip.

The salesman Joe has been very helpful has called me many times texted me as well and is continuing to search for a vehicle for me I would give them a great rating

It was just ok. Could have washed the car and took the advertisement off. Very good chance I will not return there for another vehicle.

They answered my emails quickly and made the car buying process quick and easy !

Very nice no pressure experience. Andre was great.

Very nice people there and I had a very good purchase experience.

Good interaction with Hannah. Didn't test drive or visit dealership but I liked them.

Great experience. My salesman Leo Dawson made it all quick and easy.

I was going to buy the carbon my way from work, when I got there I was told it got sold!! I was very disappointed because the lady never called me to inform me of that and I drove from round rock so I think some staff have poor Customer service skills

Automated response only

They didn't have what I looking for.but they are checking around for me

Awesome

Excellent so far. Goi g to look and test drive them

They were more than fantastic!!! Dave B sold me this car and Sklar S walked me through the financial side if things- my situation required some extra work and expertise on their behalf but they made it happen and the car is being shipped to me next week!!! Thank you guys for going the extra mile for me!!! I’ve purchased many cars in my life and this purchase was by far the most seamless- easy from the first phone call- You deserve a whole lot more than 5 stars!!!!

Majority of the sales process done over the internet. Was able to trade-in my car, arrange for loan and sign certain documents online. This saved a lot of valuable time. Worked with three very competent sales team members. Received a fair trade in value and an overall price that I was satisfied with. Overall transaction a pleasant one. Highly recommended dealership.

Nice people, the truck I went to see was well used, rough, it wasn't for me.

Awesome experience-super friendly and efficient.

Asked a simple question via the Car Gurus app of the dealer. Was told to come on in and talk to a specific person. The question asked wasn't answered. Went to dealership and found the answer myself. Wasted trip.

Dealer required $2500 down payment on a $8000 car. I felt this was excessive.

Zero stars if I could. This dealer will list a vehicle for one price on CarGurus and change the price with what they call reconditioning charges. The price was $3000 more than what they listed on CarGurus. Buyer Beware of the multiple ADDED on fees.

I can validate what others have said. This dealer ADDS $1500 to the price listed on CarGuru for 'reconditioning charges". This is not negotiable. Furthermore, if you do not want to accept their financing, they will ADD another $1000 to the price. So, if you want to pay cash, your price will be $2500 higher than the price listed on CarGuru. I consider this practice as deceptive. I was very disappointed with my inquiry

Very prompt in their response time, and very professional in their assistance.

Very quick and easy

Helped all they could. Thank you.

The car buying experience was positive. The individuals are experienced and non pressuring. I would recommend you visit them for your next car purchase.

All was good in and out quickly

Tried to buy a car from them and made an offer. They never returned the email with a no or a yes. They never made a counter offer. Poor sales. I found a car elsewhere

Awesome people that worked with me and got me the car I wanted

They got back to me, I arranged to take a look at the car on a Friday afternoon, no agreement on price, but after emails and text messages we came to an agreement and Sunday I drove home in my "new" car! The salesman was a little rough around the edges but I prefer honest straightforward people like that so, my experience purchasing the car was actually great.

Very polite and helpful.

I didn't end up buying the car i was looking at, but the dealership, especially Timothy really impresses me. Tim was great to work with and while this deal didn't work out I'd defiately work with Del Rey Kia in the future.