Kia Optima usados en venta en todo el país

They have no communication and when i ask for info i talked to 3 different sales people and none of them knew why i was calling i inquire about a vehicle i tell the guy so how can we move on i told him i want the car he said fill out an app and we will get back to you today or tomorrow well they run my credit through Experian and then they sell the car i will never try to get a car from this dealer nor recommend it.

Got back quick and willing to help

Great deal and went above and beyond to help me

Response to my question was not answered. I had to ask them jn a second email, and the response was that they never received my first question. After that the salesperson was a little pushy.

The dealer at Kia of Auburn was a very nice gentleman and great to work with. The only problem we had is that we saw the price of a car on CarGurus only to be told it was not the price but $2000.00 more.

Quick response

A lot of hidden fees not added to price. Guy stated an extra inventory fee for all used cars to cover repairs they had to do big or small. I don’t get it. All should be reflected in price not print one price and charge another. It’s very deceiving and it’s not the first time I’ve had this experience with this dealership. They try to reel you in and then all the prices change. Too many games!!!

I didnt buy the car but it was just as described and nothing was hidden from me kamille provided great quick service with no preasure and got me whatever i asked for my experience with this dealer was very good

We did end up buying from them. Just be aware that the prices on here are not how much the car actually costs. There is a $2000 reconditioning fee added once you get there. The negotiation process went well though and they are willing to work with you. Overall a good experience.

I called they said they didn’t have the car. Then they text and gave address and said they had it

They were very helpful!

I didn’t purchase vehicle but they were quick to answer questions I had regarding the car

Janna worked with me until I found the right car

This dealer presented a vehicle to me as a Mercedes Certified Pre-Owned when it was not. When I asked about it, they said it was certified. As an out-of-state buyer, I feel as if I was being taken advantage of. The salespersons ONLY concern was getting my deposit. I bought a CPO from another Mercedes dealer. I would proceed with cation and ask for documents from this dealership. *Note for dealer* I have documentation and proof that this vehicle was presented to me as CPO.

great communication and staff. When I call- typical decision made to buy a car is within minutes. But we could not agree on price in a time. But definitely gets 5* rating regardless.. Thank you

Great team of people to deal with.

Everyone at the dealership was nice and helpful. It was one of the easiest and best experiences I've had with a dealership!

They were very nice and very helpful getting me into a nice used car when other dealers said no they said yes i got an even better car then i went.in to see

Responsive and helpful, I just decided on a new car at another dealer.

Great experience here. The vehicles were all detailed beautifully! We are happy with our purchase.

wonderfull, precise and amazing.

Very friendly and helpful employees

Did respond

My experience with this dealership was good. Responded immediately and also offered help in anyway I needed it .

Excellent customer service. Would definitely recommend going there for your next vehicle purchase.

At 74 y/o and having purchased many, many autos over the years. Our experience with the group at Miami's Harp was outstanding. They are very friendly, knowledgeable and "NO BS" sales talk We purchased a 2019 Hyundai Kona SEL, very low mileage and in top shape. I will be our second car and for my wife. Our approval experience was done in a matter of minutes. We highly recommend you give them a try, you will not be disappointed. Roy and Fran.

A great experience in car shopping!!!! Will highly recommend to all. Friendly ,sincere service, worked hard to get me best financing available. Ty love my car!!!

Very responsive even though I didn’t make a purchase!!

Great experience, especially considering the pandemic. Highly recommend.

Prompt informative response

Good communication

2.5 hours from start to finish... Not bad at all I don't think for purchasing a car. Julian my salesman was great. It was busy but you can tell that they handle it seamlessly. Thank you for making my first ever car purchase such a breeze!

Everyone here was very helpful and friendly! This is my first car purchase from any kind of dealership and I had expectations of "the pushy salesman" scenario, but that was the OPPOSITE of Mike and these guys here. GREAT communication in the days leading up to the purchase, and very welcoming to my questions. The car is sparkling clean and exactly what I was looking for in value and condition. So thrilled!!

very friendly phone conversation.

Very good guys them help me out A lot to get the car that I want

I was grateful that Rich was very open, honest, and knowledgeable about my search for a specific car and price.

Good service

Very helpful answerd all my questions right awat

responed right away