Used Acura RDX AWD with AcuraWatch Plus Package for Sale Nationwide

Great service. Wonderful knowledge. Best experience

Went to lot. Talked to Cody, drove car. Liked it. Gave us car fax info. Went home Called Bank. Called back talked to Cody told him what we wanted. Came back bought car. Easiest car purchase we both ever had. Will recommend and go back for net car. Thanks Cody and team. Only bad thing is to many Denver Bronco fans.

Excellent dealership. Family owned, worked hard for us, great deal and quality vehicles. Wonderful experience.

Great time with dealership

Nice car. Tires were shot and they did give us $200 to go towards some new tires but the tool that loosens the one lug nut on each tire to keep someone from stealing your tires was missing and we had to pay extra to get those lug nuts taken off.

Answered my question quickly and politely.

Responsive but would not give me information about the car via email like I asked.

Very helpful, communication

The dealer was always prompt in replying to request for information. I looked at two vehicles but decided not to purchase at this time.

Good response and shared info

Helpful. Have not yet purchased yet. So many choices a bit confused.

Seemed like they were trying to be helpful, although never presented me with any numbers or docs I asked for. I wanted a bill of sale to determine where they were and if negotiations needed to continue, and only got the same “are you coming back in”.

Great customer care. Stayed open late to complete paperwork.

Rick went well beyond regular customer service. He actually called me late at night and he saved me from taking my business elsewhere. The car he sold me was less expensive, less miles and in far better shape. Not only will I continue to do business with Shafer. I'll send all my friends to them.

Great Experience, very kind and professional. Definitely recommend working with this group any time.

Prompt and professional service but car features didn’t meet my expectations.

Decided the 911 was not the right car for me now, selected a larger BMW 640i with especially low mileage. Dealer did respond but decided on that alternative.

Very polite

Mr Brian was very professional and friendly. Thanks

Even though vehicle was gone before I had a chance to get it sales lady was great

Antonio was amazing!!!

Amazing Experience. They were well prepared and treated us as we were the most important customer. I called them to see the car and in an hour when we came the car was cleaned, waiting for us in front of the door. We ended up buying that car mostly due to their service and how the car was prepared. We are very satisfied.

Always have good experiences at this dealer, and if any issues they always make it right.

Love the dealership the people in there are nice snd friendly..My salesman was very gelpful and nice as well..Will refer this place to anymore..!

I appreciate them responding back to me after I asked about one of the vehicles

We thought we found a great deal on the car we were looking for but after contacting the dealer I asked if there were any hidden fees because I was reading other reviews. I appreciated his honesty to tell me about the $2,600 one time fee for delivery charges. Unfortunately we chose not to come look at the car or make a purchase.

Good service

very prompt and helpful!

Gave us a final price to buy the car and then an hour later called back to say he wouldn't sell it for that price. Bad business ethics

One of the best places I’ve been to shop for a truck. The staff was nice, friendly and knowledgeable. They were hit by the tornado a few months ago but they have a great attitude in the product that they put out. If it’s not going to do well for your budget or it’s a issue that will let you know up front. Chris handled our account and he was the nicest damn guy. I will def do business with them again.

Great

Reasonable pricing, up front with no gimmicks or "surprises". Pretty quick processing. They move a lot of cars, and minimize the hassles. Go prepared with your financial stuff in hand.

Everything went great no problems drove the truck home same day very satisfied

They were nice and helpful but they charge a $300 documentation fee and will not negotiate.

I was told that they had a specific Odyssey that was being advertised. 15 minutes later it was gone and they offered another vehicle - bait and switch, classic. The other vehicle was is worse condition and more miles. We passed.

I was treated bad. I go in tell Raphael what want to test drive. Raphael looked at me and said that is a $20000 car you're gonna need money refuse to let me test drive it I would never go to this Dealership again. I will advise no one to use this dealership I will stereotypes by the way I look. I walked out people save your time and dont go to Honda City Chicago. Just for the record I had the full amount in cash to buy the truck so you just missed out on a big Commission.

"Goat" was personable and efficient. We asked for videos of the car since we are 900 miles away and he delivered within minutes. His efficiency on all levels gave us a preliminary buy of the car. We are driving down to "test drive".

Good company answer all my questions

Was able to agree on a price and told them I would come up in 2 days and they sold it and never told me about it

Beautiful people to deal white

By Next Day I received all the information. Very Helpful.

Fast response but I already purchased a vehicle

I made an appointment and then called 1/2 hour before arrival and the salesperson I spoke with still acted shocked that I actually came in when i arrived...car was not cleaned, and I had to wait awhile for them to bring it in from "out back" because they did not have it ready for me.

Awesome Very Professional ...And Very Helpful ..Polite And Responded Very Quickly.

Nice Test drive. Vehicle had a water smell and rusted front seat bolt. Salesman minimized my concerns and ignored my detail questions regarding this issue. Would not negotiate so I went elsewhere to spend my money.